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Yes Bank Credit Card Customer Care
Yes Bank Credit Card Customer Care 24*7 Toll-Free Number 1800 103 1212
Managing a credit card requires full knowledge of the product and its features. Customers are bound to have questions or requests regarding their credit card most of the time. The bank’s credit card customer support team is the first point of contact for such queries.
Yes, Bank has a well-equipped customer support team that serves its credit card customers 24x7. It is important to know the relevant contact numbers and addresses to get timely resolution to your queries or issues.1800 103 1212 or general enquiry number 1800 2000 to get your issues dealt with.
About YES Bank Credit Card Customer Care
- Yes Bank Credit Card Customer Care Toll Free Number
- Whom Should I Contact In Case Of Loss Or Theft Of My Yes Bank Credit Card?
- What Should I Do If I Find An Unauthorized Transaction On My Yes Bank Credit Card?
- For General Banking Enquiries Relating To Your Yes Bank Account Or Debit Card
- Yes Bank Credit Card Customer Care Grievance Redressal
- yes bank credit card toll free number Faqs
Yes Bank Credit Card Customer Care Toll Free Number
Yes Bank Credit Card Customer Care 24*7 Numbers
Yes First Credit Cards
1800 103 6000 (while calling from mobile or landline within India)
+91 22 4935 0000 (while calling from outside India)
yes bank credit card customer care email id: Yesfirstcc[at]Yesbank[dot]in
Yes Prosperity Credit Cards
1800 103 1212 (Toll-Free for mobile & landlines in India)
+91 22 4935 0000 (while calling from outside India)
Email: Yestouchcc[at]Yesbank[dot]in
Contacting customer support via phone is the best mode for getting a quick resolution. Given below are the different credit card customer support phone contact details:
If you have a specific query about your credit card and want to contact the Yes Bank Credit Card Customer Care department, you can call the 24-hour toll-free number 1800 103 6000 or 1800 103 1212
Yes Bank credit card customers can contact the customer support team 24X7 on all working days.
When you are outside India, the above toll-free number may not be useful, in such circumstances, you can call +91 22 4935 0000 to get your queries clarified.
How To Get In Touch With Yes Bank Customer Care Via Email?
The email address to write to for any queries relating to your Yes Bank Credit Card is yestouchcc[at]yesbank[dot]in
Whom Should I Contact In Case Of Loss Or Theft Of My Yes Bank Credit Card?
In case of loss or theft of your Yes Bank Credit Card, call this number immediately to block your card:
1800 103 1212 (Toll-Free for mobile & landlines in India)
+91 22 4935 0000 (If calling from outside India)
How to block your credit card through SMS?
You may send SMS BLKCC space Last 4 digit of Card Number to 9840909000 from your registered mobile number to block your card
How to block your credit card using Netbanking?
- Login to the YES BANK Netbanking using your Login ID & password
- Click on the “Credit Card” tab.
- Select “Block Lost/Stolen Card”
How to block your credit card using the YES BANK Mobile Banking?
Login into the YES Mobile app using APIN/Fingerprint
- Tap on a Credit card from Bottom Carousal
- Select “Block Lost/Stolen Card”. Confirm blocking your Credit card using MPIN.
How to block your credit card using YES Pay?
- Select Manage Cards
- Tap on requests and select Block Card
Block using the YES BANK Phone Banking
- To report credit card transactions not done by you, call using the YES BANK Phone Banking on 18001031212 (Toll-Free for Mobile & Landlines in India) / +91 22 49350000 (When Calling from Outside India).
Please keep the following handy before calling using the YES BANK Phone Banking
- Credit card number
- Type of transaction e.g. online, at a store, local grocer, etc.
- Date of transaction
- Transaction amount
Yes Bank Credit Card Customer Care Grievance Redressal
To report an unauthorized transaction on your credit card, you can either call the toll-free customer care number -
1800 103 1212 (Toll-Free for mobile & landlines in India)
+91 22 4935 0000 (If calling from outside India)
Or, submit your complaint online at this link - https://www.yesbank.in/complaints
On this form, please select the below options:
Product – Choose the relevant product
Case Type – Transaction Related
Issue Type – Reporting of the unauthorized transaction
For General Banking Enquiries Relating To Your Yes Bank Account Or Debit Card
If you have general queries relating to your Yes Bank account, you can contact them at the following channels
By Phone
1800 1200 (Toll-Free)
+91 22 6121 9000 (chargeable)
By Email
yestouch[at]yesbank[dot]in
By SMS
‘HELP’ space CUST ID to +91 9552220020
If you are traveling outside India, you can use these numbers:
| Country | Numbers to be called |
|---|---|
| USA/ Canada | |
| UK | |
| UAE | |
| Others |
Yes Bank Credit Card Customer Care Grievance Redressal
Yes Bank assures visibility and accessibility of the complaint handling process to all the customers. If you have any query, complaint, feedback, etc related to your credit card, it is easier to get in touch with the bank through the following ways.
Level 1: Visiting the branch
In each branch, you can find the details of the officers with whom you can raise your complaints. Otherwise, you can contact the branch manager for further help.
In Yes Bank, every 7th day of the month (3 pm to 5 pm) is observed as ‘Customer Day’. On this day, customers can share their opinions, feedback, and queries related to banking services and products.
Digital Platform
One can use the telephonic or digital medium to register the complaint. Customers can log in with their net banking credentials and go to the ‘My Space’ section to write the feedback or complaint. For product-specific related complaints or queries, the following emails can be used
Credit cards: yestouchcc[at]yesbank[dot]in
Loyalty reward points: membersupport[at]yesrewardz[dot]com
Loans: loans[at]yesbank[dot]in
Yes first: yesfirst[at]yesbank[dot]in
Non-Resident: gib[at]yesbank[dot]in
Depository Services: dphelp[at]yesbank[dot]in
SME or Mid-sized companies: yestransact[at]yesbank[dot]in
Yes Bank is active on social media platforms such as Facebook, Twitter, Instagram, and LinkedIn. Customers can post their queries or complaints by following them.
Level 2: Grievance Redressal Officer
If no solution is provided or it does not meet your expectations at level 1, you can go for the next level of contacting the grievance redressal officer through the email id head[dot]grievanceredressal[at]yesbank[dot]in. You can find the contact details of the redressal officer at all Yes Bank branches and at the official website of the bank.
Contact Details:
Head - Grievance Redressal
Yes Bank Limited
7th Floor, Tower B, Building no. 8
DLF Cyber City, Phase 3
Gurgaon – 122002 Haryana
Level 3: Principal Nodal Officer
If the solution provided at level 2 is not up to the expectation, you can go for level 3 by contacting the principal nodal officer to escalate the issue. You can contact the office through the email id: principal[dot]nodalofficer[at]yesbank[dot]in. You can find the contact details of the redressal officer at all Yes Bank branches and at the official website of the bank.
Contact Details:
Principal Nodal Officer
Yes Bank Limited
22nd Floor, IFC, Yes Bank Tower,
Elphinstone (W) Mumbai – 400013
Yes Bank takes up to 7 working days to respond to the queries or complaints of the customers. The complaints are handled confidentially unless there is a requirement for addressing the complaint.
Office Addresses of Yes Bank
There is a comprehensive list of addresses and numbers of branches across the country if you wish to get in touch with Yes Bank. Just log on to the Yes Bank website and click on the “Locate Us” link where you can search for the address of your desired Yes Bank branch. Following is the corporate and registered address of the bank:
Corporate Headquarters
YES BANK Limited,
Nehru Center, 9th floor, Discovery of India,
Dr. A.B. Road, Worli, Mumbai - 400 018, India.
Northern Regional Corporate Office
YES BANK Limited,
#48, Nyaya Marg, Chanakya Puri,
New Delhi - 110 021, India
Abu Dhabi Representative Office
YES BANK Representative Office,
#205, AL Ghaith Office Tower,
Hamdan Street, PO Box 30848,
Abu Dhabi, UA
Yes Bank Credit Card Customer Care FAQs
1. Can I call the customer care to redeem my credit card reward points?
Yes, you can call the customer care number at 1800 419 0600 for any queries relating to your reward points.
2. When is Customer Day in Yes Bank?
In yes bank, every 7th day of the month (3pm to 5pm) is observed as ‘Customer Day’. On this day, the customers can share their opinions, feedback and queries related to banking services and products.
3. How do I get in touch with Yes Bank Customer Care when I am on an international vacation?
Yes Bank credit card customers can call +91 22 4935 0000 while traveling outside India. For general banking queries, you can call these numbers:
| Country | Numbers to be called |
|---|---|
Country | Numbers to be called |
| USA/ Canada | |
| UK | |
| UAE | |
| Others |
Yes Bank Credit Card Customer Care - Customer Reviews
Irfan
Good website - easy to use,
Kanna
good information thanks CreditMantri
VIKAS
Usefulness of information,GOOD
SHIVAJI
Usefulness of information,good
KIRAN
Usefulness of information,
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