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The West Bengal Electricity Bill Payment can be done through the official website of the West Bengal State Electricity Distribution Company Limited - WBSEDCL. The West Bengal State Electricity Distribution Company was formed in 2007. Its primary aim is to supply electricity to the state of West Bengal. It has more than 1.68 crore consumers across the state. It includes 501 customer care centres, 5 zones, 18 regional offices, and 70 distribution divisions.

How To Register for WBSEDCL?

Step 1: Visit the official website of West Bengal State Electricity Distribution Company Limited - WBSEDCL

Step 2: On the homepage, Click the “New User Registration” link

Step 3: Enter the consumer ID, which is shown on your electricity bill

Step 4: Enter the registered mobile number and email address

Step 5: Generate a password for your account

Step 6: Enter the verification code dispatched to your registered mobile number.

Step 7: Click on the “Submit” button to finish the registration

Once you have completed your registration successfully, you can log into your account using your consumer ID and password. From there, you can view and pay your electricity bills, ascertain your consumption history, and handle your account details.

How To Login To WBSEDCL?

Step 1: Go to the official website of West Bengal State Electricity Distribution Company Limited.

Step 2: Click the “Customer Login” button on the homepage

Step 3: Enter the Consumer ID in the field provided

Step 4: During the registration process, enter the password you created

Step 5: Click on “Submit

How to View WBSEDCL Electricity Bill Online?

Here are the steps to View the WBSEDCL bill payment status online

Step 1: Visit the WBSEDCL Official Website at https://portal.wbsedcl.in/irj/go/km/docs/bills/IFRAME/ViewBillWithoutLogin.html.

Step 2: Enter Your unique Consumer ID. This identification number is typically mentioned on your physical bill. Input the Consumer ID carefully to ensure accurate results.

Step 4: After entering your Consumer ID, you may be prompted to choose the billing cycle for which you want to view the bill. Pick the relevant month or cycle, then click the 'Submit' button. This will redirect you to a page displaying your detailed electricity bill.

Step 5: Once redirected, you will find a comprehensive breakdown of your electricity bill, including the billing period, meter reading, consumption details, and the amount due. Take a moment to review the information and ensure everything is accurate.

Step 6: If needed, you can download or print a copy of your electricity bill for your records. Look for options like 'Download Bill' or 'Print Bill' on the webpage, and follow the instructions provided.

How to Pay the WBSEDCL Bill Online?

Here are the steps to pay the WBSEDCL bill online

Step 1: Visit the official portal of WBSEDCL

Step 2: Input the ‘Consumer ID’ and the ‘captcha text

Step 3: Click ‘Proceed’ after entering the captcha text.

Step 4: The electricity bill and the online payment options will be shown

Step 5: Pay the electricity bill with the help of your debit or credit card

How Can I Pay The WBSEDCL Bill Through E-Wallets?

You can also pay the WBSEDCL bill through e-wallets like FreeCharge, Paytm, Google Pay etc. Here is the general procedure for paying through E-Wallets

Step 1: Choose an e-wallet like PhonePe, Google Pay, MobiKwik, Paytm, or others

Step 2: Access the bill payment section

Step 3: Select Electricity Bill Payment

Step 4: Select your DISCOM from the list of electricity billers

Step 5: Type your service/account number

Step 6: Check your connection name and bill amount

Step 7: Proceed towards payment using your UPI password

Payment Via Freecharge

Step 1: Open the Freecharge app.

Step 2: Under Bills and Payments, click the “electricity" icon

Step 3: Select WBSEDCL as your service provider

Step 4: Then, enter your customer number after that.

Step 5: You can then proceed to pay your outstanding WBSEDCL electricity bill using any one of the payment options shown such as UPI, netbanking, debit cards, or credit cards.

Payment Via Paytm

Step 1: Go to the Paytm website

Step 2: Choose the ‘Electricity Bill Payment’ option

Step 3: Then, select the state as ‘West Bengal’ and the electricity provider as ‘West Bengal Electricity.’

Step 4: Enter your consumer ID and mobile number

Step 5: Then, continue to pay your electricity bill through debit card, credit card, or netbanking

Payment Via MobiKwik

Step 1: Open your MobiKwik app

Step 2: Navigate to the recharge and bill payment page

Step 3: Choose ‘WBSEDCL Utility’ as an operator

Step 4: Type the consumer number shown on your bill.

Step 5: Click ‘Go’

Step 6: The WBSEDCL electric bill status will be available on the app screen.

Step 7: Choose the mode of WBSEDCL electricity bill payment and add a voucher code.

Step 8: Click the payment tab and the bill payment is complete

WBSEDCL Bill Payment Receipt Download

1. Visit the official WBSEDCL website by navigating to https://www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html.

2. Click on the "Download Payment Receipt" button located on the right side of the webpage.

3. Input either your Consumer ID or Application ID as required.

4. Enter the captcha code displayed on the website page.

5. Click on the "Proceed" option to continue.

6. Access and review your receipt after successfully downloading it.

How To Make WBSEDCL Electricity Bill Payments Offline?

You can also pay the WBSEDCL electricity bill offline by going to a nearby counter. You can then pay by cash.

How To Compute The WBSEDCL Electricity Bill?

When you multiply the number of units consumed by the rate per unit, you will get the electricity bill amount. You can ascertain the total number of units consumed from the meter reading. ‘ Record the meter reading at the beginning and end of the month. Find the difference between the two values, and this is the total number of units consumed for the month. Multiply this value by the rate per unit and you will get the total charges for your bill. The different types of meters in West Bengal are:

  • Digital Meter
  • Net Meter
  • Prepaid Meter

WBSEDCL Customer Care

If you have any queries regarding your WBSEDCL electricity bill or need any assistance with the same, then you can contact the dedicated customer care team of the West Bengal State Electricity Distribution Company Limited. Here are some ways in which you can access the WBSEDCL customer care

  • The 24/7 WBSEDCL Helpline number: 19121
  • To report theft: 1800-345-2787 (6:00 a.m. to 9:00 p.m.)
  • Call Center Toll-Free Numbers are:
    • 1800-345-3201
    • 1800-345-3206
    • 1800-345-3212
    • 1800-345-3213
    • 1800-345-5220
    • 1800-345-5221
  • Email: You can also email the West Bengal State Electricity Distribution Company at customercare@wbsedcl.in. Mandatory details include consumer ID and a detailed description of your query or issue.
  • Live Chat: There will be a live chat option on the official website of WBSEDCL.
  • Grievance Redressal: If you have an issue regarding your West Bengal Electricity Distribution Company Limited account, you can raise it through the “Grievance Redressal” option on the official website.

Other Significant Contact Numbers Zone Wise

Kolkata Zone - (033)2262-2641/40

Midnapore Zone - 03222-275499

Burdwan Zone - 0342-2551743

Siliguri Zone - 0353 - 2541401

Baharampur Zone - 03482-251706

How To Download A Sample Bill Receipt From WBSEDCL Online?

Go to the official portal of WBSEDCL and log into your account. Navigate to the consumer corner and click on Pay Online. From there, you can download the payment receipt by typing your consumer ID and application number. Post entering these parameters, you can view and download your bill.

How to Change the Name in the WBSEDCL Electricity Bill?

To Change the name in the WBSEDCL electricity bill, go to the nearest DISCOM office and fill out an application requesting a name change. You must also submit the necessary documents along with the application. Here are the steps for altering the name.

Step 1: Go to the DISCOM office

Step 2: Contact the certified person for this

Step 3: Apply via the online portal.

What Are The Various Ways In Which You Can Pay The WBSEDCL Electricity Bill?

  • Through The Official Website of WBSEDCL: You can log in to the official portal of WBSEDCL and pay through the various payment options available like debit cards, credit cards, netbanking, and mobile wallets
  • Payment Banks: Payment banks like PhonePe, Google Pay, and Paytm can be used to pay your WBSEDCL bill online.
  • Third-party websites: You can pay using third party websites like BillDesk and PayU. They help you pay your WBSEDCL bill online using various payment options.
  • Auto Debit: You can also set up auto debit facilities with your bank account or credit card to pay your WBSEDCL bill every month.
  • Mobile Applications: WBSEDCL has a mobile application which can be downloaded on the Android and iOS devices. You can use the app to pay your bill using different payment options.

FAQs on WBSEDCL Bill Payment:

1. How much electricity is free in West Bengal?

West Bengal gives free electricity for a quarterly consumption of upto 75 units.

2. How can I view my WBSEDCL electricity bill online?

You can view your WBSEDCL electricity bill online by visiting the official WBSEDCL website and logging into your account. Navigate to the "Bill View" section to access your current and past bills.

3. What does the installation number in the WBSEDCL bill signify?

The installation number is a unique identification number allocated to your electric meter by WBSEDCL. You can see it on your West Bengal State Electricity Distribution Company Limited Bill.

4. How can I obtain a receipt for my WBSEDCL bill payment?

You will receive a payment receipt automatically via email or SMS after completing your WBSEDCL bill payment online. Additionally, you can download the receipt from the official WBSEDCL website.

5. What is the time of online electricity bill payment in West Bengal?

Online electricity bill payment services in West Bengal are typically available 24/7, allowing consumers to make payments at any time of the day or night.

6. How to see the WBSEDCL bill without using the installation number?

You can click on Consumer ID and view your latest bill.

7. How can I obtain my duplicate electricity bill copy at WBSEDCL?

Go to the official website of the West Bengal State Electricity Distribution Company Limited and log in. Then, go to the consumer corner and click pay online. Click to download the payment receipt. On the subsequent page, type your Consumer ID or Application Number and then continue. Choose the month for which you want the bill. Click on download and get the copy printed.

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