Vijaya Bank Home Loan Customer Care

Vijaya Bank Customer Care Team

Vijaya Bank has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Vijaya Bank branch and their queries clarified.

What is a home loan?

Home loan is offered to individuals who wish to construct or buy a house. The property bought or about to be constructed is mortgaged as collateral until the repayment of the loan is completed with full interest. The repayment of the loan generally depends on the capacity of the borrower. Normally, the home loan tenure ranges between 5 to 30 years. The borrower can opt either for floating type of interest or fixed interest rate. Home loan provides tax benefits to the borrowers.

Vijaya Bank Home Loan Customer Care

Vijaya Bank home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to home loan addressed quickly through various channels as mentioned above.

Vijaya Bank Home Loan Customer Care Toll Free Numbers

The customers can easily contact Vijaya Bank’s customer care representative through the below toll-free numbers 1800 425 9992, 1800 425 4066, 1800 425 5885.

Missed Call Service: For any queries related to your personal banking, you can also give a missed call at 09243210480. Your queries will be responded quickly by the executives of Vijaya Bank.

By Post: If you are unfamiliar to the above methods, you may write to the head office at the following address.

Vijaya Bank Head Office,
41/2, Trinity Circle, M.G. Road,
Bengaluru – 560001

Vijaya Bank Grievance Redressal Procedure

Customers can go through the following ways to raise any query, complaint or grievance at Vijaya Bank.

Contacting the Customer Care Team

The customers, at first, can contact the customer support team through email, SMS, telephone or visiting the nearby branch. Your queries will be resolved as quick as possible. The customer support team works 24X7 on all working days.

Online Complaint Form

With the increase of online usage, Vijaya Bank also allows their customers to register their complaints and grievances online. You can just visit the official website of the bank and go to ‘Complaint & Grievances’ page. You will now find an Online Complaint Form wherein you can enter your personal and contact details to register the complaint. Your queries should be redressed within a reasonable time.

Nodal Officers for Complaints:

If your queries are resolved in a reasonable time through the above methods, you can contact the Nodal Officers of the bank and raise your grievances.

Banking Ombudsman

If your complaint, grievance or query is not addressed even by the Nodal Officer, you can escalate the issue to the banking ombudsman appointed by the Reserve Bank of India.

FAQs: Vijaya Bank Home Loan Customer Care

1. What is the toll-free number to contact Vijaya Bank customer care team?

You can call at 1800 425 9992, 1800 425 4066, 1800 425 5885 to contact the customer care team of Vijaya Bank.

2. How can escalate my complaint if Nodal Officer is unable to resolve it?

You can escalate your complaint to the banking ombudsman appointed by the RBI.

3. What is the maximum tenure on Vijaya Bank home loan?

You can repay the home loan in maximum of 30 years.

4. What is the holiday period in Vijaya Bank home loans?

The maximum holiday period given to a borrower is 36 months.