Union Bank Of India Home Loan Customer Care

Union Bank of India 24X7 Customer Care

Apart from providing a host of services and products, the bank has a dedicated customer care department that caters to all the needs, queries, grievances, and requirements of its customers. You can call 1800 22 2244 at any time – day or night – to make your inquiry or complaint. Apart from the customer care number, you can also walk into any branch of the bank and you will be warmly welcomed with a sympathetic ear and an experienced banker at hand to help you.

What is a Home Loan?

Home loan is a loan granted specifically to purchase a house. The property that is purchased with the loan proceeds is mortgaged to the lender till such time the loan is pending. Once the loan – including interest – is completely repaid, the property reverts to the owner. Repayment tenure ranges between 5 to 30 years depending on the amount of loan and the repayment capacity of the borrower.

Union Bank of India Home Loan Customer Care Helpline

Union Bank of India provides home loans to its customers and ensures that they get a seamless experience from application to repayment. To this end, they have a customer care centre which you can call at any time to make inquiries, lodge complaints, or clarify issues.

You can call their toll-free number Toll Free Numbers: 1800 22 2244 any time. You can also visit their head office in Mumbai at the following address:

Union Bank Bhavan,

239, Vidhan Bhavan Marg,

Nariman Point,

Mumbai-400021

You can also visit their website to make requests, inquiries or track earlier requests.

Email

If you prefer to email them, their website also has their email address as well as a branch locator which will help you locate the nearest branch or loan point.

Union Bank of India has a separate toll-free number for NRIs - +918025302510

Mobile Banking:

You can use UMobile app to get instant information regarding Union Bank products, alerts about your transactions, and your loan account. If your application is in the pipeline, you can track the progress using the UMobile app.

Social Media Platform

Union Bank of India is active on social media platforms such as Facebook, Instagram, and Twitter. You can post your queries on these platforms and also view announcements about new products, policy changes and so on by following them on social media.

How to Apply for Home Loan with Union Bank of India?

Here is how you can apply for a home loan from Union Bank of India –

1. The Application Form – Visit the official website of the bank to download the application form or visit any bank branch where you can obtain a hard copy.

2. Fill out the completed and signed form along with supporting documents to the nearest branch of Union Bank.

3. Once you have submitted your application, an official will visit the property for inspection and verification.

4. Once verified, your loan will be sanctioned.

Union Bank of India Grievance Redressal Mechanism

Union Bank of India has a step by step grievance redressal system which ensures that no matter what your complaint there will definitely be a resolution.

The first step is to contact the customer care team using one of the channels described above – email, call, personal visit, or through the website. Your query will be registered and the concerned officials will be contacted. It is advisable to wait for a period of 7 days before moving to the next step. This is because it may take some time to contact the concerned persons and understand the issue.

If you receive no reply within 7 working days, you can move up to the next level – HOD Customer Care. You can write to them at the following address –

Union Bank Bhavan,

239, Vidhan Bhavan Marg,

Nariman Point,

Mumbai-400021

Your complaint should be resolved at this stage but in-case you do not receive a reply for a further period of 7 working days, you can take up the issue with the principal Nodal officer at the following address –

The Principal Nodal Officer (Union Bank)

Mumbai Samachar Marg Branch,

66/80, Mumbai Samachar Marg,

Opp BSE, Fort. Mumbai 400023

If you are still unable to get any response or the query is not resolved to your satisfaction, you can escalate the issue with the banking ombudsman appointed by the Reserve Bank of India.

Union Bank of India Zonal Offices:

The customers can also contact the following zonal offices and get information related to home loans or for grievance redressal.

Customer care aids you in resolving your queries and speeds up the loan process. It also demystifies the process so that you can understand how your loan works and rest at peace. Union Bank of India offers not only home loans but also a number of other credit products such as car loans, personal loans and so on. We hope that the information given here will be helpful for you. It is important to understand that the information provided here is subject to change by bank authorities.