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UCO Bank Personal Loan Customer Care
As one of the leading commercial banks in India, loans and advances comprise a significant activity at UCO Bank. Besides term loans for small and mid-sized businesses, working capital requirements for the agriculture sector, infrastructure loans for small, medium and large scale industries, UCO Bank also offers a wide range of personal loans to individuals. Customers can easily contact the customer care team at the toll-free number 1800 274 0123 to find answers to all their personal loan related queries. Existing borrowers can also use the above number to check the current status of their loans.
About UCO Bank
Founded in 1943, UCO Bank is one of the oldest commercial banks in India. As a leading public sector bank, the board of directors comprise authorities representing the Reserve Bank of India, the Government of India and other eminent professionals including economists, chartered accountants, businessmen, and management experts.
With years of service, the bank offers various products catering to different sectors of the economy, including Trade and Commerce, Infrastructure, Industry, Agriculture, and so on. The bank has 3000+ offices located pan India and operates two major overseas financial centres at Singapore and Hong Kong. Headquartered in Kolkata, UCO Bank has 42 zonal offices spread across the length and breadth of the country.
UCO Bank Customer Care
UCO Bank is dedicated to providing customers with excellent service. In its continuing endeavour to better serve customers, the bank has extended the business hours for all transactions across all branches. Customers can get in touch with the bank using the toll-free helpline number: 1800 274 0123.
Additionally, customers can also send in their queries or complaints to the following email addresses:
| Service Required | Customer Care Email ID |
|---|---|
To hotlist ATM card | uco.custcare[at]ucobank[dot]co[dot]in |
Other ATM-related queries | hoatm.calcutta[at]ucobank[dot]co[dot]in |
Net banking related queries | hoe_banking.calcutta[at]ucobank[dot]co[dot]in |
General feedback and suggestions | customercare.calcutta[at]ucobank[dot]co[dot]in |
Mobile banking queries | uco.mbanking[at]ucobank[dot]co[dot]in |
To submit customer grievances | hogpr.calcutta[at]ucobank[dot]co[dot]in |
UCO Bank Personal Loan
One of the major activities of UCO Bank is offering personal loans to customers. The bank offers a diverse array of personal loan products to suit the specific requirements of different types of customers. Personal loan services from UCO Bank include:
- UCO Cash: It's offered to individuals from specific segments to meet their expenses like education, marriage, agricultural needs and other social obligations.
- UCO Pensioner Loan: Pensioners receiving a pension at UCO Bank branches or ex-employees of the bank who draw pension are eligible for personal loans under this scheme.
- UCO Shopper Loan Scheme: It’s an easy finance scheme to purchase consumer goods like refrigerators, televisions, AC, computer and other electronic/electrical gadgets.
- UCO Gold Loan: Individuals can pledge their gold ornaments to avail easy loans.
UCO Bank Personal Loan Customer Care
If you are looking for further details regarding the personal loans from UCO Bank, you can contact the team using any one of the following methods:
- Via the toll-free number - 1800 274 0123
- Using the customer care email address - customercare.calcutta@ucobank.co.in
- Using the mobile app – Customers can download the UCO Secure app, log in to their account and request a callback.
- Alternatively, customers can visit any one of the nearest UCO Bank branches to get more details about the personal loans offered.
UCO Bank Grievance Redressal Mechanism
If the customer is not satisfied with the response of the customer care team, he/she can approach the branch manager for further clarification.
Contact the Branch Manager – The branch manager is responsible for the resolution of customer complaints. He/she would help you resolve any complaints or grievance that you face concerning customer service at the branch.
If the customer is not satisfied, he/she can further escalate the issue to the Zonal Office for assistance. Complaints are resolved as per the following timelines.
At the branch level | Within seven days of filing the complaint |
At the zonal office level | Within four days of receiving the complaint |
At the head office level | Within nineteen days of receiving the complaint |
UCO Bank follows an automatic escalation system. If your complaint is not resolved at any level, it is automatically escalated to the next higher level via the SPGRS (Standard Public Grievance Redressal System).
Alternatively, aggrieved customers can write to the Head Office directly at the following address/email id. Make sure to quote your complaint number for easy resolution.
General Manager
Strategic Planning Department
Head Office, UCO Bank,
2nd floor, 10 BTM Sarani,
Kolkata – 700 001.
Phone number: 033 – 4455 – 7970
Fax number: 033 – 4455 – 7319
Email: hosp[dot]cscell[at]ucobank[dot]co[dot]in
Customer Care Numbers of UCO Bank Zonal Offices
Here you can find the complete list of contact details of the zonal offices of UCO Bank offices. You can contact your nearest zonal office for any personal loan related queries.
Agartala
| Address | UCO Bank, Zonal Office, Agartala Zone, Kaman Chowmuhani, Central Road, P.O. Agartala, Tripura West. Pin - 799 001 |
| Telephone No. | 0381 - 238 4163 |
| Fax No. | 0381-238 0228 |
| E-Mail ID | zo[dot]agartala[at]ucobank[dot]co[dot]in |
Ahmedabad
| Address | UCO Bank, Zonal Office, 7th floor, UCO Bhavan, Near Sanyas Ashram, Ashram Road, Ahmedabad 380009 |
| Telephone No. | 079- 40176904 , 079- 40176914 |
| Fax No. | 079-2657-9450 |
| E-Mail ID | zo[dot]ahmedabad[at]ucobank[dot]co[dot]in |
Ajmer
| Address | UCO Bank, Zonal Office,Strategic Planning Department,Khailand Market, Ajmer |
| Telephone No. | 0145-2622660 |
| Fax No. | 0145-2429552 |
| E-Mail ID | zo[dot]ajmer[at]ucobank[dot]co[dot]in |
Balasore
| Address | LDM Office, Vivekanad Marg Srikanthapur, Balasore Odisha , Pin :- 756001 |
| Telephone No. | |
| Fax No. | |
| E-Mail ID | zo[dot]balasore[at]ucobank[dot]co[dot]in |
Bangalore
| Address | UCO Bank, Zonal Office,UCO Bank Building,2nd Floor, 13/22 Kempegowda Rd, Bangalore - 560009 |
| Telephone No. | 080-43472702 |
| Fax No. | 080-43472777 |
| E-Mail ID | zo[dot]bangalore[at]ucobank[dot]co[dot]in |
Begusarai
| Address | UCO Bank, Zonal Office,Sona Jageshwar Complex, Traffic Chowk,Begusarai-851101 |
| Telephone No. | 06243-221722 |
| Fax No. | 06243-220495 |
| E-Mail ID | zo[dot]begusarai[at]ucobank[dot]co[dot]in |
Bhagalpur
| Address | UCO Bank, Zonal Office,S. K .Tarafdar Road, New Koyla Ghat,Bhagalpur -812001 |
| Telephone No. | 0641-2301755, Mob. 9430427497 |
| Fax No. | 0641-2301758 |
| E-Mail ID | zo[dot]bhagalpur[at]ucobank[dot]co[dot]in |
Bhopal
| Address | Tava Complex, Vitthal Market,E-5 Arera Colony, Bhopal(M.P)-462016 |
| Telephone No. | 0755-4046002 |
| Fax No. | 0755-4046010 |
| E-Mail ID | zo[dot]bhopal[at]ucobank[dot]co[dot]in |
Bhubaneswar
| Address | Uco Bank, Zonal Office,Uco Bank Building, 2nd Floor, C/2, Ashok Nagar, Unit-2, Bhubaneswar -751009 |
| Telephone No. | 0674-2533626 |
| Fax No. | 0674-2531448 |
| E-Mail ID | zo[dot]bhubaneswar[at]ucobank[dot]co[dot]in |
Burdwan
| Address | Zonal Office, S. R. Complex, Police Line Bazar, G.T. Road, Burdwan-713101 |
| Telephone No. | 0342-2647979 |
| Fax No. | 0342-2647979 |
| E-Mail ID | zo[dot]burdwan[at]ucobank[dot]co[dot]in |
Chandigarh
| Address | Uco Bank, Zonal Office, UCO Bank Building, Sector 17B, Chandigarh |
| Telephone No. | 0172-5037356 |
| Fax No. | |
| E-Mail ID | zo[dot]chandigarh[at]ucobank[dot]co[dot]in |
Chennai
| Address | UCO Bank, Zonal Office,328 Thambu Chetty St. Chennai 600001 |
| Telephone No. | 044-43405522 |
| Fax No. | 044-43405575 |
| E-Mail ID | zo[dot]chennai[at]ucobank[dot]co[dot]in |
Coimbatore
| Address | Vijay Towers, 1st Floor,22 Father Randy Street, R. S. Puram, Coimbatore - 641002 |
| Telephone No. | 0422-4509922 |
| Fax No. | 0422 - 4509988 |
| E-Mail ID | zo[dot]coimbatore[at]ucobank[dot]co[dot]in |
Kanpur
| Address | First Floor , Halsey Road Branch 75/4 Siddhi Sadan Kanpur (Uttar Pradesh) 208001 |
| Telephone No. | 0512-2302706 |
| Fax No. | 0376-2321130 / 2309671 |
| E-Mail ID | zo[dot]kanpur[at]ucobank[dot]co[dot]in |
Jorhat
| Address | Zonal Office,T. R. Phukan Road,Jorhat -785001 |
| Telephone No. | 0376-2309222 |
| Fax No. | 0376-2321130 / 2309671 |
| E-Mail ID | zo[dot]jorhat[at]ucobank[dot]co[dot]in |
Jodhpur
| Address | UCO Bank, Zonal Office,461-Pal Link Road, Jodhpur-342008 |
| Telephone No. | 0291-2633723 |
| Fax No. | 0291-2753039 |
| E-Mail ID | zo[dot]jodhpur[at]ucobank[dot]co[dot]in |
Jalandhar
| Address | UCO Bank, Zonal Office,51, Mahavir marg, Near BMC Chowk,Jalandhar City - 144001 |
| Telephone No. | 0181-2225096 |
| Fax No. | 0181-5064061 |
| E-Mail ID | zo[dot]jalandhar[at]ucobank[dot]co[dot]in |
Jaipur
| Address | UCO Bank,Arcade International,Civil Lines, Ajmer Road |
| Telephone No. | 0141-2225672 |
| Fax No. | 0141-2226163 |
| E-Mail ID | zo[dot]jaipur[at]ucobank[dot]co[dot]in |
Indore
| Address | UCO Bank, Zonal Office,380 Saket Nagar, Indore -452001 |
| Telephone No. | 0731-2438303 |
| Fax No. | 0731- 2438304 |
| E-Mail ID | zo[dot]indore[at]ucobank[dot]co[dot]in |
Hyderabad
| Address | UCO Bank,Zonal Office, 8-2-64 Ground Floor, Road No.10, Banjara Hills,Hyderabad 500034 |
| Telephone No. | 040 - 23322596 / 598 |
| Fax No. | 040 - 23305555 |
| E-Mail ID | zo[dot]hybd[at]ucobank[dot]co[dot]in |
Hooghly
| Address | 21, New GT Road, Uttarpara, Distt-Hooghly PIN 712 232 (WB) |
| Telephone No. | 2664 0186 |
| Fax No. | 2664 0185 |
| E-Mail ID | zo[dot]hooghly[at]ucobank[dot]co[dot]in |
Haryana
| Address | 1st Floor Old GT Road, Inside Mandir Complex, Near Bus Stand, Karnal (Haryana) Pin - 132001 |
| Telephone No. | 0184-4020152 to 0184-4020164 |
| Fax No. | 0172-5037357 |
| E-Mail ID | zo[dot]haryana[at]ucobank[dot]co[dot]in |
Guwahati
| Address | Zonal Office,Mani Ram Dewan Road,P.O. Silpukhuri, Guwahati – 781003 |
| Telephone No. | 0361-2665750 |
| Fax No. | |
| E-Mail ID | zo[dot]guwahati[at]ucobank[dot]co[dot]in |
Eranakulum
| Address | UCO Bank, Zonal office,SR Complex, Ravipuram Road,Ernakulam, Kerala-682016 |
| Telephone No. | 0484-2356641 |
| Fax No. | 0484-2356644 |
| E-Mail ID | zo[dot]tvpuram[at]ucobank[dot]co[dot]in |
Dharamshala
| Address | Uco Bank,Zonal Office, Shyamnagar, Dharamshala-176215 |
| Telephone No. | 01892-223877 |
| Fax No. | 01892-222104 |
| E-Mail ID | zo[dot]drmshala[at]ucobank[dot]co[dot]in |
Dehradun
| Address | Zonal Office, Dehradun , Pritam Castle, Paltan Bazar, Near Clock Tower, Dehradun, Pin - 248001 |
| Telephone No. | 0135 - 6510211 |
| Fax No. | 0135 - 2650775 |
| E-Mail ID | zo[dot]dehradun[at]ucobank[dot]co[dot]in |
Kolkata
| Address | UCO Bank,Zonal Office,15/1 A Gariahat Road, 1st Floor Kolkata-700019 |
| Telephone No. | 033-44559135/9144 |
| Fax No. | 033-44558399 |
| E-Mail ID | zo[dot]nagpur[at]ucobank[dot]co[dot]in |
Lucknow
| Address | UCO Bank, Zonal Office, Lucknow B -1/122, 1st Floor, Vineet Khand, Gomti Nagar (opposite Jaipuriya College, Gomti Nagar), Lucknow - 226020 |
| Telephone No. | 0522-4010060 |
| Fax No. | 0522-2625432 |
| E-Mail ID | zo[dot]lucknow[at]ucobank[dot]co[dot]in |
Meerut
| Address | Zonal office, C/26 D Block, Ganga Nagar, Mawana Road, Meerut - 250001 |
| Telephone No. | 0121-2622571 |
| Fax No. | 0121-2622293 |
| E-Mail ID | zo[dot]meerat[at]ucobank[dot]co[dot]in |
Mumbai
| Address | Zonal Office, 359, D. N. Road, UCO Bank Building, 1st floor, Fort, Mumbai 400 001 |
| Telephone No. | 022-40544302 |
| Fax No. | 022-22821187 |
| E-Mail ID | zo[dot]mumbai[at]ucobank[dot]co[dot]in |
Nagpur
| Address | UCO Bank, Zonal Office, Jaika Motors Building 3rd Floor, Civil Lines, Nagpur |
| Telephone No. | 0712-2522397 |
| Fax No. | 0712-2543963 |
| E-Mail ID | zo[dot]nagpur[at]ucobank[dot]co[dot]in |
New Delhi
| Address | Zonal Ofifce, 5 Parliament Street, New Delhi-110001 |
| Telephone No. | 011-23736132 |
| Fax No. | 011- 2372-1345 |
| E-Mail ID | zo[dot]newdelhi[at]ucobank[dot]co[dot]in |
Patna
| Address | Zonal Office,Block A, 4th Floor,Maurya Lok Complex, New Dak Bungalow Road,Patna-800001. |
| Telephone No. | 0612-6455555, Mobile: 08986460716 |
| Fax No. | 0612-2220489 |
| E-Mail ID | zo[dot]patna[at]ucobank[dot]co[dot]in |
Pune
| Address | UCO Bank, Zonal Office, 2190/2191, Sanskrit Vidya Mandir Sports Complex, Sahakar Nagar No.1, Lane No.4, Pune 411009 |
| Telephone No. | Tel. No.: 020 - 24210228 |
| Fax No. | Fax No.: 020 -24210377 |
| E-Mail ID | zo[dot]pune[at]ucobank[dot]co[dot]in |
Raipur
| Address | UCO Bank, Zonal Office, Teli Bandha, Raipur |
| Telephone No. | 0771-4233113 |
| Fax No. | 0771-4233107 |
| E-Mail ID | zo[dot]raipur[at]ucobank[dot]co[dot]in |
Ranchi
| Address | UCO Bank, Zonal Office,Rajendra Jawan Bhawan-cum Sainik Market, Main Road,Ranchi, Jharkhand - 834001 |
| Telephone No. | 0651-2330265 |
| Fax No. | 0651-2330152 |
| E-Mail ID | zo[dot]ranchi[at]ucobank[dot]co[dot]in |
Salt Lake
| Address | Zonal Office, 3&4 DD Block, Salt Lake, Sector-1,Kolkata-700064 |
| Telephone No. | 033-44559111 |
| Fax No. | 033-44559138 |
| E-Mail ID | zo[dot]salt[at]ucobank[dot]co[dot]in |
Sambalpur
| Address | UCO Bank, Zonal office,18/1 Ainthapali Road, Sambalpur-768004 |
| Telephone No. | 0663-2541320 |
| Fax No. | 0663-2541443 |
| E-Mail ID | zo[dot]sambalpur[at]ucobank[dot]co[dot]in |
Shimla
| Address | Zonal Office, Himland Hotel, Circular Road, Shimla -171001 |
| Telephone No. | 0177-2622840 |
| Fax No. | 0177-2625061 |
| E-Mail ID | zo[dot]shimla[at]ucobank[dot]co[dot]in |
Surat
| Address | UCO Bank, Zonal Office, Riddhi Shopper, Opp. Star Bazar, Adajan Surat - 731101 |
| Telephone No. | 0261-2794100 |
| Fax No. | |
| E-Mail ID | zo[dot]surat[at]ucobank[dot]co[dot]in |
Suri
| Address | Suri Zonal Office, Near Circuit House, Dumka Road, Suri, Birbhum-731101 |
| Telephone No. | 03462-255539 |
| Fax No. | 03462-255539 |
| E-Mail ID | zo[dot]suri[at]ucobank[dot]co[dot]in |
Varanasi
| Address | Uco Bank, Zonal Office, Varanasi, Dhanashree Complex, First Floor, D-63 / 8-1M, Mauza - Tulsipur, Mahmoorganj, Varanasi - 221010 |
| Telephone No. | 0542-2220123, 1923, 1723 |
| Fax No. | 0542-222312 |
| E-Mail ID | zo[dot]varanasi[at]ucobank[dot]co[dot]in |
Uco Bank Personal Loan Customer Care - Customer Reviews
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