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Tamilnad Mercantile Bank Personal Loan Customer Care
Tamilnad Mercantile Bank is one of the most trusted private sector banks in India. Initially, it was started as a local bank, catering to the banking needs of small businessmen and merchants in South Tamil Nadu. Today the bank has grown to expand its presence significantly. The bank offers personal loans to help individuals meet their cash requirements for various personal expenses. Customers can connect with the customer service team on the following helpline numbers 1800 425 0426 (toll-free) or +91 98424 61461 to find answers to all their personal-loan related queries.
About Tamilnad Mercantile Bank Personal Loan Customer Care
About Tamilnad Mercantile Bank
Tamilnad Mercantile Bank was started way back in 1921. Initially, it was known as Nadar Bank Ltd and was established to offer banking services to the thriving business community of Nadars. The bank is headquartered at Tuticorin, a port in Tamil Nadu. Until independence, Tamilnad Mercantile Bank (TMB) had only four branches – Tuticorin, Virudhunagar, Sivakasi and Madurai.
Today, the bank has grown significantly and has 509 full-fledged branches spread all across the country. The bank also has 6 central processing centres, 12 regional offices, 4 currency chests, 11 extension counters and 1151 automated teller machines. All the branches of the bank are fully computerised and updated with the latest technologies to benefit customers.
Tamilnad Mercantile Bank Customer Care
Tamilnad Mercantile Bank is well-known for its dedicated and personalised customer service. Customers can write to the bank or call the customer service team via the toll-free number for any clarifications/queries/complaints/feedback regarding the bank’s products and services.
All-India Toll-free Customer Care Number: 1800 425 0426
*The customer care number is available from 10:00 to 6:00 pm, Monday to Saturday, except for Saturdays that fall on bank holidays.
Alternatively, customers can also use the following helpline number to get in touch with the banking team.
*Note that calls made to this number are chargeable and standard call rates apply.
Tamilnad Mercantile Bank Personal Loan
Tamilnad Mercantile Bank offers an easy-to-avail personal loan to meet the immediate cash requirements of the common man. The loan amount can be used for any expenses like marriage, education, medical bills, household repairs, gadget purchase and more.
Salient Features of Personal Loans from TMB
- Eligibility – Salaried employees aged below 54 years
- Loan Amount – Six times the gross salary with a maximum loan amount of Rs. 2,00,000.
- Repayment Tenure – Maximum of 60 months.
- Processing Charges – 1% of the sanctioned loan amount.
For any further details regarding the availability, eligibility and documentation required, get in touch with the customer care team.
Tamilnad Mercantile Bank Personal Loan Customer Care
Customers who require further details about the personal loan services from Tamilnad Mercantile Bank can connect with the customer care team using any one of the following ways:
- Helpline numbers: 1800 425 0426 (toll-free) or +91 98424 61461 (standard call rates apply)
- Via SMS: Customers can send an SMS “help” to +91 98424 61461, and the customer care team will get back to you shortly.
- Via Email: Alternatively, customers can also reach out to the customer care team by sending an email to customerservice@tmbank.in.
*Note that the customer service team is available from 10:00 am to 5:30 pm, Monday to Saturday on all bank working days.
NRI customers can get in touch with the customer service team by sending an email at nricell[at]tmbank[dot]in.
Tamilnad Mercantile Bank Grievance Redressal Mechanism
Level 1: At the Branch Level
If you are not satisfied with the responses received from the customer care team, you can always reach out to your branch manager to file your complaint or grievance.
Level 2: At the Nodal Level
If grievances are not resolved to satisfaction, customers can further escalate the issue by writing to their respective Nodal Officers.
| Nodal Office Region | Email ID |
|---|---|
Hyderabad Region | hyderabad_region[at]tmbank[dot]in |
Mumbai Region | mumbai_region[at]tmbank[dot]in |
Chennai Region | chennai_region[at]tmbank[dot]in |
Tirunelveli Region | tirunelveli_region[at]tmbank[dot]in |
Madurai Region | madurai_region[at]tmbank[dot]in |
Coimbatore Region | coimbatore_region[at]tmbank[dot]in |
Thoothukudi Region | thoothukudi_region[at]tmbank[dot]in |
Bengaluru Region | bangalore_region[at]tmbank[dot]in |
Trichy Region | trichy_region[at]tmbank[dot]in |
Trivandrum Region | thiruvananthapuram_region[at]tmbank[dot]in |
Salem Region | salem_region[at]tmbank[dot]in |
Ahmedabad Region | ahmedabad_region[at]tmbank[dot]in |
Level 3: At the Head Office Level
If the branch manager does not respond within a reasonable time or if you have not received a satisfactory resolution of your complaint, you can write to the General Manager of Business Development at the following address:
General Manager
Business Development Department
Tamilnad Mercantile Bank Limited
57 V.E.Road, Tuticorin, Tamilnadu, India
Pincode: 628 002.
Alternatively, customers can also use the online complaint form to submit their grievances.
| Department | Phone Number |
|---|---|
Accounts, Compliance and Inspection | |
Credit Card | |
Treasury | |
Credit |
Tamilnad Mercantile Bank Contact Numbers of Regional Offices
Customers can also contact the regional offices of their location for any further assistance.
| City | Address | Contact Number |
|---|---|---|
Ahmedabad Regional Office | #2-B, Wall Street, First Floor, | |
Bengaluru (Bangalore) Regional Office | # 19-F, 1st Floor, Abhinay Theatre Complex, | |
Chennai Regional Office | 45, Pulla Avenue, East Block, Shenoy Nagar | |
Coimbatore Regional Office | # 540, D.B.Road, First Floor, R.S. Puram | |
Hyderabad Regional Office | # 102, 103 & 124, Chenoy Trade Centre, | |
Madurai Regional Office | 30, Besant Road, Chinnachokkikulam | |
Mumbai Regional Office | Unit No. 4, Banking Plaza, | |
Salem Regional Office | # 105, Ramakrishna Road, First Floor, | |
Thiruvananthapuram Regional Office | First Floor, Kuraisha Plaza, | |
Thoothukudi Regional Office | 14F & G, Mani Nagar, | |
Tiruchirapalli Regional Office | PL.A, Kanagu Towers, 11th Cross, | |
Tirunelveli Regional Office | 3A / 16, South Bye Pass Road, |
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