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Tamilnad Mercantile Bank Credit Card Customer Care
24/7 Tamilnad Mercantile Bank Credit Card Customer Care Numbers: 180 0425 0426
The bank presently operates 509 Full Fledged Banking Branches all over India, 12 Regional Offices, 11 Extension Counters, 6 Central Processing Centres, 4 Currency Chests, 1151 Automated Teller Machines (ATM Centres) and 27 eLobby Centres. We also have two way transaction tie-ups with HDFC & IDBI.
About Tamilnad Mercantile Bank Credit Card Customer Care
- Tamilnad Mercantile Bank Credit Card Customer Care Toll-Free Number
- What Is The Toll-Free Customer Care Number Of Tamilnad Mercantile Bank?
- How To Contact TMB’s Customer Care Via Email Or SMS?
- Can I Contact The Customer Support In Person?
- For NRI Customers
- For RTGS/NEFT enquiries
- Tamilnad Mercantile Bank’s Grievance Redressal
- Complaints / Grievance Escalation:
- Tamilnad Mercantile Bank Credit Card Customer Care Faqs
TMB Credit Card Customer Care number
Working Hours: 10:00 am to 6:00 pm - Monday to Saturday (except 2nd & 4th Saturdays being bank holidays)
TMB Credit Card Cell
AC-16, 2nd Avenue, 3rd Floor,
Anna Nagar (West), Chennai - 600040.
Phone : 044-26193019, 26193020.
Email: creditcardcell[at]tmbank[dot]in
To Report Lost/Stolen ATM Card: +91 (44) 2622 3106 / 2622 3109
TMB Customer Care Toll Number: +91 9842 461 461
TMB SMS Assistance: SMS “help” to +91 9842 461 461
TMB’s Customer Care team is available from 10:00 am to 5:30 pm
TMB Customer Care EMail address: customerservice[at]tmbank[dot]in
TMB NRI Help Desk: Email: nricell[at]tmbank[dot]in
Tamilnad Mercantile Bank Limited Head Office Location:
57, V.E. Road, Tuticorin, Tamilnadu, India Pincode: 628 002
Phone: +91 (461) 232 1382 / 232 1929 / 232 1932
Email: ttn_tmbankhi[at]sancharnet[dot]in
International Banking Division (IBD / Forex):
Tamilnad Mercantile Bank Limited
269/2-4, Avvai Shanmugham Salai, Royapettah,
Chennai, Tamilnadu, India. Zip: 600 014.
Phone: +91 (44) 2813 1028 / 2813 1029.
Email: ibd[at]tmbank[dot]in
The bank presently operates 509 Full Fledged Banking Branches all over India, 12 Regional Offices, 11 Extension Counters, 6 Central Processing Centres, 4 Currency Chests, 1151 Automated Teller Machines (ATM Centres) and 27 lobby Centres. We also have two way transaction tie-ups with HDFC & IDBI.
What Is The Toll-Free Customer Care Number Of Tamilnad Mercantile Bank?
If you have a general enquiry on any aspect of your TMB relationship, you can contact the national toll-free number at 1800 425 0426. You could have a query ranging from how to open a fixed deposit account, to wanting to know the documentation required for a loan product.
All your questions will be answered at the TMB Customer Care no. listed above. If you wish to contact a TMB Card Customer Care number for a specific card-related enquiry, you could call the same national toll-free number 1800 425 0426.
You can also contact the Help Desk on the phone or SMS for general help regarding services at a branch or to reach the TMB Credit Card Customer Care no. If you have any clarifications regarding any service. TMB’s Customer Care team will help you with any problems or questions you might have (between 10:00 am and 5:30 pm) and will work towards resolving the issue.
How To Contact TMB’s Customer Care Via Email Or SMS?
Feedback
You can reach TMB through email at customerservice[at]tmbank[dot]in
You could get in touch with them even via SMS at +91 98424 61461. Type ‘Help’ and SMS it to the number to get assistance.
Can I Contact The Customer Support In Person?
If you would like to visit the bank in person to speak with a representative or the Branch Manager, keep in mind the working hours are 10:00 am to 6:00 pm from Monday to Saturday (except 2nd & 4th Saturdays of each month which are not working days.)
Tamil Nadu Mercantile Bank Branch Offices
| Region | Address |
|---|---|
Chennai | Adyar No 35/17, First Floor, First Main Road, Gandhinagar, Adyar, Chennai 600020 Kodambakkam 34 17, First Floor, Dr. Ambedkar Road, Kodambakkam, Chennai 600 024 Anna Nagar Ac-16, Ii Avenue, Anna Nagar West, Chennai-600040 Tamilnadu Guindy 5 34, Dhanakotti Raja Street, Sundar Nagar, Ekkattuthangal, Guindy, Chennai 600 032 T Nagar 25, Venkatnarayana Road, T.nagar, Chennai-600017 Tamilnadu Phone number: 044-28131091/92 17-Shanmugam Street, Tambaram, Chennai-600045 Tamilnadu Thiruvanmaiyur 3, Thiruvalluvar Salai, Thiruvanmiyur, Chennai-600041 |
Hyderabad | 15-2-696, Siddiamber Bazar, Kishangang, Hyderabad-500012 Andhra Pradesh Hyderabad Rikab Gunj 21-7-802,803, Iii Floor, Silver Oak Plaza, Opp.high Court, Rikab Gunj, Hyderabad-500002ss Secunderabad 102,103&124, Chenoy Trade Centre, Park Lane, S.D.road, Secunderabad-500003 AP |
Nellore | 17 130, Sri Rajeshwari Towers, Nellore-524001 Andhra Pradesh |
Bapatla | Ground Floor, Door No 12 4 11, Gupta Avenue, Sri Anjaneya Swamy Temple Street, Bapatla 522 101, Guntur District, Andhra Pradesh |
Guntur | 24-2-49, Chappalavari Street, Ratnam Bazar, Guntur-522003 Andhra Pradesh |
Pedanandipadu | D.no:9 66, ground Floor, P.a.s.college Road, Andhra |
Vinukonda | First Floor, D.no.23-194, Palnadu Road, Vinukonda - 522 647, Guntur Dst, Andhrapradesh |
Visakhapatnam | 30-10-1, Daba Gardens, Visakhapatnam-530020 Andhra Pradesh |
Nellore | 17 130, Sri Rajeshwari Towers, Nellore-524001 Andhra Pradesh |
Mumbai | Chembur 53, C.S.T.Road, Sindhi Society, Opp.Bakthi Bhavan, Chembur, Mumbai - 400071 Phone number: 044-28131091 92 CPC Mumbai 104104 Kazi Syed Street, Goradia House, Mumbai - 400003 Dharavi Plot No.267-268 Ground Floor, Kamarajar Matriculation School, Kamaraj Chowk, 90 Feet Road, Dharavi, Mumbai 400017 Phone number: 022-24074499/ 09021444949 Andheri Unit No.14, Bldg.no.2, Mittal Industrial Estate, Marol Naka, Andheri(e), Mumbai-400059 Mandvi 104-104 Kazi Syed Street, Goradia House, Mumbai-400003 Maharashtra Navi Mumbai Plot No.179, Banking Complex Bldg. Apmc Market, Sector 19 Vashi Mumbai-400705 |
Delhi | Karolbagh 1015-1017, first Floor, Umang Plaza, Arya Samaj Road, Karol Bagh, Delhi-110005 Shahdara 26 22, Street No.12 Main, 60 Feet Road, Vishwas Nagar, Shahdara-east Delhi 110032 Chandni Chowk 384-390, Loke Building, Chandni Chowk, Delhi-110006 |
Bangalore | Nelamangala Weavers Colony Bus Stop, B.H.Road, Nelamangala - 562 123, Bangaluru District Anekal D.No.50-46, Hosur Bagilu Road, Anekal-562 106, Bengaluru Dist., Phone number: 9880485857 Cantonment 29-Mahatma Gandhi Road, Cantonment, Bangalore-560001 Karnataka Bangalore City 19-f, B.V. K. Iyengar Road, Bangalore-560009 Karnataka Kengeri No 1103, KS Town, First Main Road, 4th Cross, Kengeri 560060, Bengaluru District, Karnataka State |
Kolkatta | 58-d, Nethaji Subas Road, Ii Floor, Kolkatta-700001 West Bengal |
For NRI Customers
Customers who live overseas and wish to contact TMB regarding any issue with their account or for any general banking solutions can write to the dedicated NRI Customer Service desk at nricell[at]tmbank[dot]in.
For RTGS/NEFT enquiries
You can approach the dedicated RTGS/NEFT Customer Facilitation Centre for any queries or problems regarding the usage of these facilities. The contact details are as below:
The Chief Manager
RTGS / NEFT Cell
Tamilnad Mercantile Bank Ltd
# 269/2-4, Ist Floor, Avvai Shanmugam Road, [Llyods Road]
Royapettah, Chennai 600 014.
Email: rtgs[at]tmbank[dot]in
Branch Contact Details
You could log on to the Contact Us page of the bank’s official webpage and click on “Points of Presence” on the page to identify the TMB branch closest to you.
If you simply wish to locate an ATM location, you could log on to the bank website and click on ATM Locator.
Tamilnad Mercantile Bank’s Grievance Redressal
TMB has a Feedback/Complaint page on the official webpage that enables customers to lodge their grievances at the first level. Customers are encouraged to use the online feedback form to give their useful comments and suggestions and any questions they may have about the bank’s products and services. They can also submit queries/feedback/suggestions by email. All provided feedback will be addressed in a timely manner.
The online feedback form can be accessed here.
Customers and the public can feel free to contact their Branch Manager for any grievances or suggestions they might have regarding the bank’s operation, procedures and delays. They may also provide the Branch Manager with such suggestions or grievances in writing. If the complaints are not resolved in a reasonable time, they can contact or write to the General Manager (Business Development Department) at Thoothukudi
General Manager
(Business Development Department)
Tamilnad Mercantile Bank Limited
57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Toll Free Phone: 180 0425 0426. Customer Care: +91 9842 461 461.
Email: customerservice[at]tmbank[dot]in
Customers can also call or send an SMS to this number, for any grievance: +91 9842 461 461 (TMB’s Customer Care team can be contacted from 10:00 am to 5:30 pm)
You can also send an email at customerservice[at]tmbank[dot]in
If the grievances are not addressed within a reasonable time, customers may contact or write to the following Nodal Officers at Regional Level as well as the Business Development Department at Thoothukudi.
| Name | Designation / Contact ID |
|---|---|
| Nodal Officer | Regional Manager, Hyderabad Region |
| hyderabad_region[at]tmbank[dot]in | |
| Regional Manager, Mumbai Region | |
| mumbai_region[at]tmbank[dot]in | |
| Regional Manager, Chennai Region | |
| chennai_region[at]tmbank[dot]in | |
| Regional Manager, Tirunelveli Region | |
| tirunelveli_region[at]tmbank[dot]in | |
| Regional Manager, Madurai Region | |
| madurai_region[at]tmbank[dot]in | |
| Regional Manager, Coimbatore Region | |
| coimbatore_region[at]tmbank[dot]in | |
| Regional Manager, Thoothukudi Region | |
| thoothukudi_region[at]tmbank[dot]in | |
| Regional Manager, Bangaluru Region | |
| bangalore_region[at]tmbank[dot]in | |
| Regional Manager, Tiruchirapalli Region | |
| trichy_region[at]tmbank[dot]in | |
| Regional Manager, Thiruvananthapuram Region | |
| thiruvananthapuram_region[at]tmbank[dot]in | |
| Regional Manager, Salem Region | |
| salem_region[at]tmbank[dot]in | |
| Regional Manager, Ahmedabad Region | |
| ahmedabad_region[at]tmbank[dot]in |
Complaints / Grievance Escalation:
The names, addresses, telephone numbers and fax numbers of Line Functioning Heads are listed below to enable customers to approach them in case of need.
Vice President - Secretarial Section and oversee the department of Accounts, Compliance, and Inspection
Tamilnad Mercantile Bank Limited
# 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Phone: +91 (461) 233 3390.
General Manager: PD & RM, OSD, CSC, Bancassurance, DP Cell, Credit Card (Marketing), KYC & AML, Alternate Delivery Channel and Information Technology.
Tamilnad Mercantile Bank Limited
# 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Ph.: +91 461 232 1130
General Manager: HRD, Establishment, Inspection, Integrated Treasury (IBD, Domestic Treasury & RTGS) Accounts and Returns
Tamilnad Mercantile Bank Limited
# 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Ph.: +91 461 232 0360
General Manager: Recovery, CAM, Compliance, Legal and MIS
Tamilnad Mercantile Bank Limited
# 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Ph.: +91 461 233 9146
General Manager: Credit
Tamilnad Mercantile Bank Limited
# 57, V.E. Road, Tuticorin, Tamilnadu, India. Zip: 628 002.
Ph.: +91 461 232 5411
Tamilnad Mercantile Bank Credit Card Customer Care FAQs
1. How do I check my TMB credit card balance?
Customers of TMB can check their credit card balance through Net Banking or Mobile Banking facilities. If they are not comfortable with net banking or mobile banking, they can still enquire about their credit card balance and available credit limit using toll-free customer care number at 180 0425 0426.
2. How can I block my TMB credit card?
To report a lost or stolen card you can call +91 (44) 2622 3106 / 2622 3109.
3. How do I make TMB credit card payment online?
Please follow these steps to make your TMB credit card payment online: Login to your TMB net banking account. Go to 'Credit Cards' sections. Find bill payment option. Add your card details. Enter the amount and click on 'pay'
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