Syndicate Bank Personal Loan Customer Care

About Syndicate Bank

One of the oldest and biggest commercial banks in India, Syndicate Bank has a long history spanning nearly a century. The bank commenced operations in 1925 at Udipi, a small industrial town in Karnataka. The bank was founded by Upendra Pai, T M A Pai and Vaman Kudva. At the time of its establishment, the bank was known as Canara Industrial and Banking Syndicate Limited. The bank was nationalised on 19th July 1969, along with 13 other major commercial banks. It is currently headquartered at Manipal, the famous University Town in India. The government of India announced that the operations of Syndicate Bank would be merged into Canara Bank shortly.

Syndicate Bank Customer Care

As part of Syndicate Bank’s continued efforts on enhancing customer services, the bank offers 24 x 7 toll-free helpline numbers for the quick redressal of customer complaints. Customers can get in touch with the bank at the following numbers.

*Note that calls made to this number are charged as per existing mobile tariffs.

Syndicate Bank Personal Loan

Syndicate Bank offers personal loans to help customers meet their emergency cash requirements. The loans are available to both salaried and non-salaried individuals. The interest rates range from 13.25% per annum and are dependent on several factors. The maximum tenure of the loan is 60 months, and the bank charges a processing fee of 0.5% of the loan amount.

Salient Features of Personal Loans from Syndicate Bank

• Who can apply? Both salaried and non-salaried professionals 
• Interest Rate – Ranges from 13.25%
• Processing fee – 0.5% of the sanctioned loan amount (subject to a minimum of Rs. 500)
• Loan Tenure – Maximum of 60 months (5 years)
• Loan Amount – No maximum limit*

*The maximum loan amount sanctioned depends on the following criteria:

For Salaried Individuals

• For salaried individuals receiving their salary via the Syndicate Bank account, the maximum loan limit is 12 months’ salary.
• For others, the maximum loan amount is limited to Rs. Three lakhs

For self-employed Individuals

• The maximum loan amount is capped at Rs. 5 lakhs 

For other queries on personal loans from Syndicate Bank, get in touch with the customer care team.

Syndicate Bank Personal Loan Customer Care

Syndicate Bank offers its customers with toll-free helpline numbers for all personal loan related queries like loan eligibility, the application process, interest rates and other charges, status of the application, current loan status, and more.

Toll-free helpline numbers: 1800 3011 3333/1800 208 3333

Alternatively, customers can also contact the following helpline number from 10:00 am to 5:00 pm on all working days for general enquiries:

080 222 60281 (standard call charges apply)

Alternatively, customers can also send in their queries and complaints to the following email address: syndcare[at]syndicatebank[dot]co[dot]in

Syndicate Bank Grievance Redressal Mechanism

Syndicate Bank follows a customer-first approach. The bank observes every 15th day of the month as “Customer Day.” On this day, customers are welcome to walk into any Syndicate Bank branch to resolve their complaints and to file their queries. If the 15th of a particular month is a bank holiday, the customer day is observed on the subsequent working day. Besides their branch, customers can also walk-in to any regional office or corporate head office on the 15th for the resolution of their queries. Customers can make use of this day to meet the top officials and executives of the bank.

Alternatively, customers can follow the following grievance redressal mechanism to resolve their queries and complaints.

Level 1: Branch Manager

If the customer has any complaint or feedback, he/she can bring it to the notice of the branch manager for immediate redressal.

Level 2: Regional Manager

If the issue is not resolved to the customer's satisfaction at the branch level, the customer can further escalate the complaint to the Regional Manager. You can find the contact details of the various regional managers and nodal officers by clicking here.

Level 3: Nodal Officer

If the issue is not resolved at the Regional Branch level, customers can bring it to the notice of the Nodal Officer or the Controlling Authority at the corporate office. Here are the contact details for the Nodal Officer

General Manager,

Syndicate Bank, Corporate Office, 

Planning & Development Department,

Syndicate Bank Building

2nd cross, Gandhinagar,

Bangalore – 560 009 

Phone Number: 080 2226 0281

Fax: 080 2220 8969 

Email: syndcare@syndicatebank.co.in 

Level 4: Banking Ombudsman

If the complainant feels that the issue is not yet resolved satisfactorily, he/she can further escalate the issue to the Banking Ombudsman services offered by the RBI.

Syndicate Bank Head Office Contact Details 

Customers can write in their queries to the Head Office or Corporate Office at the following address:

Head Office:

Syndicate Bank Head Office

Door No. 16/355 & 16/365A

Manipal – 576 104

Udupi District 

Karnataka India

Corporate Office:

Syndicate Bank

2nd Cross, Gandhi Nagar

Bengaluru – 560 009

Karnataka