South Indian Bank Home Loan Customer Care

South Indian Bank Home Loan 24X7 Customer Care by City

You can call the following customer care numbers at various cities to reach the customer support easily.

South Indian Bank 24X7 Customer Care

South Indian Bank has set up an efficient customer care team to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest South Indian Bank branch and their queries clarified.

Contact the Branch:

You can visit the nearby South Indian Bank branch and meet the customer care executive to register your complaint or get your queries resolved. You can also contact the Branch Manager to express your grievances or queries.

Email:

Reaching the home loan customer care team through email is easy and you can also get quick response. You can write at customercare(at)sib(dot)co(dot)in.

Mobile Banking:

You can download the mobile app of the bank for speedy grievance redressal. You can make secured transactions at your own convenience. You can also change the credentials at your own will. The app gives you the latest updates from the bank and also lets you track the application status.

SONA- Virtual Assistant:

You can 24X7 online assistant by opening up the chat box by name ‘SONA’ at the official website of the bank. You can type in your queries to get quick answers. You can obtain every detail about home loans and how to apply for it.

By writing:

You can also send post or contact directly to the head office and zonal offices of South Indian Bank.

South Indian Bank Grievance Redressal Mechanism

South Indian Bank has a transparent grievance redressal mechanism whereby the customers can seek immediate solutions to their problems. Any issues related to home loan can be registered with the bank. The following are the steps that can be followed for grievance redressal procedure.

Step 1: The first thing you can do to resolve your query is to contact the nearby branch and register your complaint which will be responded quickly. You can go in person or call them up to get your queries clarified.

Step 2:The next step would be to contact the regional head to register your complaint. The details of the regional heads are available at the official website of the bank. You can also register the complaint online or download the complaint registration form and send it to the regional head. The grievance will be redressed in 10 working days.

Step 3:If you are unable to find any solution from the regional head, you can next escalate the issue with the Deputy General Manager, Customer Relations Department at Head Office. Your query will be answered within 10 working days.

Step 4: If your issue is still unresolved, you can contact the Principal Nodal officer to further escalate the matter. The grievance should be resolved at this stage. You can expect it to be sorted within 10 working days. If you do not get a quick response, you can then contact the banking ombudsman appointed by the Reserve Bank of India.

Eligibility Criteria for South Indian Bank Home Loan

Instead of reaching out to the customer care team for all the queries with related to home loan, you can always check the eligibility criteria before applying for the loan. You must have the following criteria to get the loan from South Indian Bank.

• You must have minimum credit score of 600
• You should be minimum of 21 years old and maximum of 75 years old at the time of loan maturity
• You should be a salaried or self-employed individual

Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your Home Loan and other credit products offered by South Indian Bank, you can alternatively contact them in person through the various zonal offices or write to via email. We hope that this information is beneficial for you and do note that this information provided by the lenders are subject to change.