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CreditMantri Finserve Private Limited
CreditMantri Finserve Private Limited Unit No. B2, No 769, Phase-1, Lower Ground Floor, Spencer Plaza, Anna Salai, Chennai - 600002
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South Indian Bank is a leading provider of credit cards. If you have any queries, complaints, or feedback regarding South Indian Bank Credit Card, you can contact SOUTH INDIAN BANK credit card customer care through these methods-SOUTH INDIAN BANK toll-free number, Email ID, International toll-free numbers, or Whatsapp Chat.
24/7 South Indian Bank Credit Card Customer Care Numbers: 1800 425 1809 / 1800 102 9408 / 91 – 484 - 2388555
South Indian Bank Credit Card Customer Care E-mail Address: customercare[at]sib[dot]co[dot]in
South Indian Bank in association with SBI Cards has launched a Co-branded Credit Card named South Indian Bank- SBI CREDIT CARD. These credit cards offer many conveniences and various offers for users. They also have a dedicated customer support team to assist customers with their queries and service requests. This article aims at providing information on South Indian Bank Credit Card Customer Care.
As mentioned above, South Indian Bank offers 2 different credit cards in association with SBI Cards
These cards come with a credit limit as high as Rs.10 lakhs for eligible customers. Customers can contact the 24x7 Customer Care numbers for any assistance regarding their credit card account.
What Should I Do In Case Of Loss Or Theft Of My South Indian Bank Credit Card?
In case of loss or theft of your South Indian Bank credit card, you will want to report it to the Bank immediately. The first thing you need to do is call the SIB 24 hours customer care numbers or contact them via email immediately. Below is the number to call in case of loss or theft of your credit card
SIB 24x7 Customer Care Number - 1800 425 1809/1800 102 9408
SIB Credit Card Email details: You can also email customer service at customercare[at]sib[dot]co[dot]in
If you find any fraudulent transaction on your card, you can contact the H.O. of Vigilance & Inspection department
H.O. of Vigilance & Inspection
Email: fmcell[at]sib[dot]co[dot]in
Phone: 0487-2421297
You can also send a written mail at the below addresses:
Ahmedabad | P.B.No:29, Ground Floor, Sakar-VII, Nehru Bridge Junction, Ashram Road, Navrangpura, Ahmedabad, Gujarat-380009 |
Bengaluru | Do.No.74, Ward No.111, Front Side, Sumeru Towers, Brigade Road, Near St. Joseph's College Of Commerce, Museum Road P.O., Bangalore Urban, Karnataka-560025 |
Mysore | 50 & 51, 1st Floor, Devraj Urs Road, Mysore, Karnataka-570001 |
Delhi | 22, Regal Building Connaught Place, New Delhi-110001 |
Mumbai | EMCA House (Ground Floor), 289, SB Singh Road, Fort, Mumbai, Maharashtra-400038 |
Mangaluru | Plaza Chambers, Balmatta Road, Hampankatta, Mangalore P.O., Dakshin Kannad, Karnataka-575001 |
Hyderabad | Do.No.4-1-898, Lala II Oasis Plaza, Tilak Road, Abids P.O., Hyderabad, Telangana – 500001 |
Vijaywada | Do.No.9-61- 16 & 17, B.R.P.Road, Islampet, Vijayawada, Krishna, Andhra Pradesh-520001 |
In spite of a dedicated customer support team, the customer might come across a few feedbacks or complaints relating to the bank’s products. The bank encourages its customers to promptly report any such grievance to them in a timely manner. They have also set up a grievance redressal mechanism to provide quick and timely resolution. You can contact the Branch Manager either by phone, e-mail or in person, to get your grievance redressal on the same day at the branch level. If your complaint is not redressed on the same day at the branch level, you can follow the steps below:
Level 1 – Register your case with the Regional Head: You can do this online as well write to them regarding your grievance. Within 3 days, you will receive an acknowledgment and your complaint will be remedied within 10 working days from the date the complaint is received.
You can register your grievance online with the Regional Head Grievance Registration with Regional Head.
You can also send in your complaints by mail to the Regional Head. The addresses of the Regional Offices are given at the end of the article. Please refer to that. Click Complaint Registration to download the complaint registration form.
Level 2 – Escalation of complaint to the Nodal Officer at HO: If you are not pleased with the solution obtained from the Regional Head or have not received any response within 10 working days after the complaint has been lodged, you can communicate your complaint with the Deputy General Manager, Customer Relations Dept. (CRD) for complaint redressal. You may register your complaint online or send it to the following address Deputy General Manager, Customer Relations Dept. (CRD):
DGM – Customer Relations (CRD),
South Indian Bank Ltd.,
Head Office, Mission Quarters,
Thrissur, Kerala – 680001.
Tele : 0487-2420020, Extn: 686
You will receive an acknowledgment within 3 days and your complaint will be redressed within 10 working days, from the date of receipt of the complaint.
Stage 3 - Escalation of Complaint to Executive Vice President (Administration): If you are not happy with the DGM’s solution or have not received a response within 10 working days of escalating the complaint, you may further escalate the complaint to the Principal Nodal Officer. You can also lodge your case online for resolution.
Contact details for the Principal Nodal Officer
Chief General Manager & Chief Information Officer,
South Indian Bank Ltd., Head Office,
Mission Quarters, Thrissur,
Kerala, PIN 680 001.
Tele : 0487-2420020, Extn: 563
If you are still not satisfied with the response to your complaint, you can contact the Banking Ombudsman. Contact details are listed on the Reserve Bank of India website.
Registered Office
South Indian Bank Ltd.
Head Office
T.B Road, Mission Quarters,
Thrissur 680 001, Kerala
Telephone Nos : +91-487-2420020, 2420058, 2420113, 2436666
Region | Address |
---|---|
AHMEDABAD | Shop No:415, Ward No:2, SAKAR VII,4th Floor, Nehru Bridge Corner,Ashram Road, Ahmedabad,Gujarat – 380009 Ph: 079-26585600, 079-26585700 (AGM Direct: 079-26581600) Email: ro1018[at]sib[dot]co[dot]in |
BANGALORE | SIB Arcade ' , No. 61- Wheeler Road ,Cox Town, BANGALORE - 560005Karnataka State.Ph : 080 25479091,080 25479092,(DGM Direct : 080 25479090)E-mail : ro1010[at]sib[dot]co[dot]in |
CHENNAI | No. 14, Ground Floor, Hameediya Centre, Haddows Road, Nungambakkam, Chennai – 600 006 Ph: 044 28281109,28271075,28238250 E-mail: ro1005[at]sib[dot]co[dot]in |
COIMBATORE | PB No. 3868, 1084/1-5, Trichy Road,Sungam, Coimbatore - 641 018 Ph: 0422 2303618, 2302398 E-mail: ro1002[at]sib[dot]co[dot]in |
DELHI | PB No. 5729, Door No. 1/18-20,White House,(2nd Floor),Rani Jhansi Rd, New Delhi - 110 055Ph : 011 23540070, 23610400 E-mail: ro1008[at]sib[dot]co[dot]in |
ERNAKULAM | Door No. 9/839/A1 to A9, South Indian Bank Building, Infopark Road, Kakkanad, Rajagiri Valley, Pin Code : 682 039 Ph : 0484 2771361, 2771362, 2771363. Fax : 2771375,3939375 Email: ro1003[at]sib[dot]co[dot]in |
HYDERABAD | Door No.157/6, 1st Floor, CHAI Complex, 157/6, Staff Road, Gunrock Enclave, Sikh Village, Diamond Point, Manovikas Nagar P.O., Secunderabad - 500 009. Ph : 040 - 27848404, 27848405 (Fax). 040 - 27848406 (DGM - Direct). E-mail : ro1014[at]sib[dot]co[dot]in |
IRINJALAKUDA | Christ Nagar, AKP JunctionIrinjalakuda, PIN-680 125 Ph: 0480 2829236 E mail : ro1017[at]sib[dot]co[dot]in |
KANNUR | KVR Tower, Pampan Madhavan Road, Talap , Kannur, Pin - 670 002 Ph: 0497 2713236. E-mail : ro1016[at]sib[dot]co[dot]in |
KOLKATA | Door No: 20A, Ward No:63, Ist Floor, Flat No.1, Park Street, Kolkata. PIn - 700 016. Ph : 033-40031212, 22650050 E-mail : ro1013[at]sib[dot]co[dot]in |
KOTTAYAM | 1st Floor, Regency Square, KK Road,Collectorate P.O, Kottayam - 686 002 Ph : 0481 2567927, 2567929 E-mail : ro1009[at]sib[dot]co[dot]in |
KOZHIKODE | Door No:7/1164 Ward No:7, "Happy Towers" , Vaikom Mohammed Basheer Road , ManachiraKozhikode-673001.Ph : 0495 2726725,26 & 27, E-mail : ro1004[at]sib[dot]co[dot]in |
MADURAI | First floor, YMCA Building, Opposite Astoria Hotels, 70 Feet Road, Ellis Nagar, Madurai, Tamilnadu, Pincode-625016 Ph: 0452-2300205, 2300206, 2300207 E-mail: ro1015[at]sib[dot]co[dot]in |
MUMBAI | 804, Parinee Crescenzo,"G Block", Bandra Kurla ComplexBandra(East), Mumbai-400051 Ph : 022-6786-8888, 022-6786-8844 (Fax), DGM: 022-6786-8811, AGM: 022-6786-8822 E-mail : ro1001[at]sib[dot]co[dot]in |
MUVATTUPUZHA | First Floor, Kavikunnel Chambers,T.B.Junction Muvattupuzha -686661 Phone: 0485- 2833061, 2833062 Fax: 0485- 2833063 Email: ro1019[at]sib[dot]co[dot]in |
PALAKKAD | 2nd Floor, 'GHANIS' , Fort Maithan,Palakkad- 678 013 Ph : 0491 2504083,2504084 E-mail : ro1011[at]sib[dot]co[dot]in |
PUNE | 4th Floor, The Orion Building5, Koregaon Park RoadPune , Maharashtra, Pin:411001 Ph:– 020 26054115, 020 26054116 Email: ro1020[at]sib[dot]co[dot]in |
THIRUVALLA | TMJ Complex,2nd Floor,M.C.Road,Ramanchira ,Muthoor.P.O,Tiruvalla - 689107.Ph:0469-2603204, 0469-2603205 Ph (DGM):0469-2603203 E-mail : ro1012[at]sib[dot]co[dot]in |
THIRUVANANTHAPURAM | TC 31/151, YWCA Buildings,3rd Floor,M G Road, Statue Junction, GPO, 695 001Thiruvananthapuram, Kerala Ph: 0471 2469584, 2469558,(DGM): 0471-2465640 E-mail: ro1007[at]sib[dot]co[dot]in |
THRISSUR | Ward No. 50, 2nd Floor, Platinum Jubilee Building, P.B. No. 603 Civil Line Road, Near Children's Park,Ayyanthole, Thrissur, Kerala-680003 Ph: 0487-2965100 E-mail : ro1006[at]sib[dot]co[dot]in |
1. What are the types of credit cards offered by South Indian Bank?
South Indian Bank offers 2 different credit cards in association with SBI Cards. These are called Co-branded Credit Cards and are named South Indian Bank SimplySAVE SBI Card & South Indian Bank- SBI Platinum Card.
2. Will I be charged for calling the South Indian Bank Credit Card customer care number?
No. The South Indian Bank Credit Card customer care numbers are toll free and you will not be charged for making calls to these numbers.
3. Whom should I contact in case of fraudulent or unauthorized transaction on my South Indian Bank Credit Card?
If you find any fraudulent transaction on your card, you can contact the H.O. of Vigilance & Inspection department at this address:
H.O. of Vigilance & Inspection
Email: fmcell[at]sib[dot]co[dot]in
Phone: 0487-2421297
CHAKKARAPANI
Usefulness of information,Product offers,