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Many millions of Indian people require a ration card. They use this card to purchase food at low prices and other essential goods from the government's Public Distribution System (PDS). Currently, the government demands that every person who holds a ration card complete the e-KYC process, which means electronic Know Your Customer.

This helps make sure only the correct people get these benefits. If you do not do your e-KYC, you might lose your ration card benefits.

This guide shows you how to do your ration card e-KYC online. You will learn how to check if it worked and fix common problems. You can finish your e-KYC at home by following these easy steps.

What is Ration Card e-KYC?

Electronic Know Your Customer (E-KYC) provides a simple online method to verify the identity of a ration card holder. You link your Aadhaar card with your ration card in this process. Then, you use your fingerprints or other biometric data to confirm your identity.

This makes sure the government has the right information about who gets benefits. E-KYC stops fraud, removes duplicate cards, and helps the government give out rationed goods more easily.

Key Benefits of Ration Card e-KYC:

  • Ensures correct beneficiary details
  • Prevents fraudulent claims and duplicate ration cards
  • Facilitates seamless transactions
  • Mandatory for continued access to subsidised food grains

Who is Eligible for Ration Card e-KYC?

  • To complete the e-KYC process, you must meet the following eligibility criteria:
  • You must be a ration cardholder.
  • Your Aadhaar card must be linked to your ration card.
  • All family members listed on the ration card must have valid Aadhaar numbers.
  • You must be a resident of India.

Documents for Ration Card e-KYC

Before beginning the e-KYC process, ensure you have the following documents:

  1. Aadhaar card of all family members listed on the ration card.
  2. Ration card number (as issued by the state government).
  3. Registered mobile number linked to your Aadhaar card.
  4. Passport-sized photographs of all family members.
  5. Other supporting documents (if requested by state authorities).

How to Complete Ration Card e-KYC Online: A Step-by-Step Process

Step 1: Visit the Official Website

Each state has its own official portal for food and civil supplies. Some examples include:

Visit your state’s official food and civil supplies website to begin the process.

Step 2: Locate the e-KYC Section

When you are on the website, find the part called "Ration Card e-KYC" or "Update Ration Card." Then, click that link to move forward.

Step 3: Enter Your Ration Card and Aadhaar Details

  • Input your ration card number.
  • Provide your Aadhaar number.
  • Verify that all family members’ details are correct.

Step 4: OTP Verification

  • An OTP will be delivered to the mobile number that is linked with your Aadhaar card.
  • Provide the OTP in the required field and confirm.

Step 5: Biometric Authentication

  • If your state says you must use biometric verification, then you will need to prove your identity by using your fingerprints or by scanning your iris.
  • This can be done at an authorised ration shop (Fair Price Shop) or an e-KYC center.

Step 6: Submission & Confirmation

  • After completing the above steps, submit the details.
  • You will receive a confirmation receipt or reference number. Keep this safe for future reference.

How to Complete Ration Card KYC Online via Mera eKYC App?

The Mera eKYC app enables ration card holders to complete their KYC process online. This service is currently available in Bihar, Delhi, Kerala, Ladakh, Lakshadweep, Maharashtra, Sikkim, Tripura, and Andaman & Nicobar Islands. Follow the step-by-step guide below to complete your e-KYC process easily.


Step-by-Step Guide to Ration Card e-KYC via Mera eKYC App

Step 1: Download and Install the Mera eKYC App

  • Download the Mera eKYC app from the Google Play Store. (not available on the Apple App Store)
  • After installation, also download and install the FaceRD app, which is required for face authentication.

Step 2: Grant Permissions

  • Open the Mera eKYC app.
  • Allow the app to access your location and camera for verification.

Step 3: Select Your State and Verify Location

  • Choose your state from the list of available states.
  • Tap on the "Verify Location" button.

Step 4: Enter Aadhaar Details

  • Input your Aadhaar number and tap on Generate OTP”.

Step 5: Enter OTP and Captcha

  • You will receive a one-time password (OTP) on your registered mobile number.
  • Enter the OTP received on your registered mobile number and the captcha shown on the screen.

Step 6: View Beneficiary Details

  • Once verified, the screen will display details such as your name, home state, district, and Aadhaar e-KYC status.

Step 7: Proceed with Face e-KYC

  • Tap on “Face e-KYC” and accept the consent to share your ration card details with UIDAI.

Step 8: Provide Face Authentication

  • Tick the consent checkbox and click on “Proceed”.
  • The app will open the “Proceed”. with a circle appearing on the screen. Ensure your face is correctly positioned within the circle.

Step 9: Complete the e-KYC Process

  • Once your face is successfully scanned, the e-KYC status will be displayed on the screen, confirming completion.

By following these steps, you can complete your ration card e-KYC online effortlessly using the strong Mera eKYC app.

How to Check Ration Card e-KYC Status Online

Most state governments allow residents to check their ration card e-KYC status online. However, if your state does not offer this facility, you can visit the nearest Fair Price Shop (FPS) for assistance.

Follow these steps to check your ration card e-KYC status online:

Step 1: Visit the official Public Distribution System (PDS) website of your state government.

Step 2: Look for the "Check e-KYC Status" option on the homepage.

Step 3: Enter your Ration Card Number and Aadhaar Number in the required fields.

Step 4: Click on "Submit" to view your e-KYC verification status.

If your e-KYC is not updated, visit the nearest Fair Price Shop or PDS office to complete the process.

Common Issues and Their Solutions

1. Aadhaar Linking Issues

  • If your Aadhaar is not linked to your ration card, visit the nearest ration office or update the details online through your state's portal.

2. Biometric Authentication Failure

  • If your fingerprint scan fails, try using the iris scan option if available.
  • Visit an authorised e-KYC center for re-authentication.

3. OTP Not Received

  • Make sure your mobile number is updated in the Aadhaar records.
  • Request OTP again after a few minutes.

4. Ration Card e-KYC Status Not Updating

  • Wait for 24-48 hours for the system to process your update.
  • Reach out to your state's Food and Civil Supplies Department helpline.

State-Specific Variations in Ration Card e-KYC

Each state may have slight variations in the e-KYC process. Some states offer mobile app-based verification, while others require beneficiaries to visit a ration shop or government centre. Always refer to your state's official food department website for accurate instructions.

Ration Card e-KYC Last Date

The government decided to make the final date for finishing e-KYC March 31, 2025. People should finish the process long before this date. This will stop any problems with getting their benefits.

Disclaimer: All the steps and other information specified above are sourced when this page was written and are subject to change. For exact information, refer to the NFSA’s website or contact them.

Importance of Completing e-KYC on Time

  • Avoid Service Disruption: If you do not complete e-KYC, you may stop receiving subsidised rations.
  • Prevent Fraud: Ensures only eligible beneficiaries receive government support.
  • Easy Verification: Makes future transactions at ration shops smoother and faster.
  • Government Compliance: Most states have made e-KYC mandatory for continued ration card validity.

FAQs on Ration Card e-KYC

1. What is a Ration Card e-KYC?

Ration Card electronic Know Your Customer checks your information electronically. It connects your Aadhaar card with your ration card. The system confirms your details by using a One-Time Password and by checking your unique biological data, like your fingerprints.

2. Why is e-KYC mandatory for ration cardholders?

The government requires everyone to complete electronic Know Your Customer. They do this to stop fraud, to make the system clear and easy to understand, and to make sure only people who qualify get food at reduced prices through the Public Distribution System (PDS).

3. How can I complete Ration Card e-KYC online?

To finish your electronic Know Your Customer process, first, go to the website that your state's food and civil supplies department manages. Then, type in your ration card information and your Aadhaar details. Next, you must finish the verification process by using a One-Time Password and your biometrics, such as your fingerprint or iris. Finally, send the form you completed to officially finish your e-KYC.

4. What happens if I don’t complete e-KYC before the deadline?

If you do not finish the electronic Know Your Customer process by March 31, 2025, the government might stop giving you the benefits of your ration card. This means you could lose the ability to get food grains at lower prices.

5. What documents are required for e-KYC?

To complete the process, you must have your ration card present. Also, you must bring the Aadhaar cards of every person in your family. Further, you require a mobile phone number that you connected to your Aadhaar account. Finally, you will need photographs of each person, sized like those used in passports.

6. How can I check my Ration Card e-KYC status?

To find out if your electronic Know Your Customer (e-KYC) is done, go to the website for your state's ration card. Then, type in your ration card number. After that, look at the page to see the current status.

7. What should I do if my biometric verification fails?

If your fingerprint does not work, you can try to use an eye scan if it is an option. If the eye scan is also unavailable, you must go to an official e-KYC location. There, workers will check your information again.

Disclaimer: This page includes information that has been compiled from many sources and is only offered for informational purposes. Since this type of data might change over time, we cannot guarantee that the information supplied or included within it is accurate. It is anticipated that the user would confirm with the relevant source prior to taking any choices or actions.

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