Punjab Sind Bank Personal Loan Customer Care

About Punjab & Sind Bank

Punjab & Sind Bank has a long history spanning over a century. The bank was launched in 1908 by visionaries like Sir Sunder Singh Majitha, Bhai Vir Singh, and Sardar Tarlochan Singh. Today, it’s one of the prominent government of India undertakings with over 1500 branches spread across the country. Headquartered in Delhi, the bank has over 600+ branches in the state of Punjab alone.

Punjab & Sind Bank Customer Care

Punjab & Sind Bank has earned a well-deserved reputation for its excellent customer service. The bank makes it easy for customers to resolve their product queries and to file their complaints by offering a national toll-free number. Additionally, the bank welcomes customers any time during working hours to get their queries addressed.

Punjab & Sind Bank Personal Loan

Punjab and Sind Bank offers personal loans to individuals who require emergency cash for genuine reasons. The funds received via PSB personal loans cannot be used for any speculative purposes.

Salient Features of PSB Personal Loans:

• Eligibility:
  • Government and public sector employees
  • Permanent employees of private corporates
  • Pensioners who hold a pension account and Punjab & Sind Bank
• Age Limits
  • Minimum – 21 years
  • Maximum:
    • 60 years (for government employees)
    • 65 years (for private sector employees)
    • 70 years (for pensioners)
• Repayment period – Maximum tenure of up to 60 years 

For other details like quantum of finance, interest rate, processing fee, application procedure – get in touch with the customer care team.

Punjab & Sind Bank Personal Loan Customer Care

For any queries regarding personal loans – availability, eligibility, status of loan application, next payment, balance remaining, change in loan terms – customers can get in touch with the customer service team using the toll-free helpline number: 1800 419 8300.

This number is available pan-India and is open to both customers and non-customers off Punjab & Sind Bank. Customers can reach the toll-free number from landlines as well as mobile phones. No need to include any country codes or city codes when dialling from within India.

Punjab & Sind Bank Grievance Redressal Mechanism

If customers are not satisfied with the responses received via the toll-free numbers, they can further escalate the issue till they receive a satisfactory resolution using any of the following methods:

Visit the branch on “Customer Day”

The bank observes “Customer Day” at all its branches on the 15th of every month. On this day, customers can walk into the branch and meet any of the top executives from the branch manager to the managing director and chairman, without any prior appointment.

Concerned Branch Manager

Customers are always welcome to bring the complaint to the notice of their branch manager for immediate redressal.

Zonal Manager

If the issue is not redressed satisfactorily, the customer can take it to the zonal manager.

Nodal Officer at the Head Office

The customer can further escalate the issue by bringing it to the notice of the nodal officer at the head office. Make sure to note your complaint number for easy reference.

Principal Nodal Officer for Redressal of Complaints
General Manager (Inspection),
Punjab & Sind Bank, "Bank House",
6th Floor, 21, Rajendra Place, New Delhi 110008
Tel No.011-25750491,
Email: gminsp[at]psb[dot]dot[dot]co[dot]in Toll-Free No. 1800 11 1908

Nodal Officer for Redressal of Complaints

Assistant General Manager (Inspection),
Punjab & Sind Bank,
2nd Floor, 6 Scindia House,
Connaught Place, New Delhi -110001
Tel no. 011-23322097, 23716647
Email: ho.complaint[at]psb[dot]co[dot]in

Online Complaint Form

Alternatively, customers can also send their complaints using this online form to the nodal officer.

Punjab & Sind Bank Customer Care Numbers of Zonal Offices

Customers can also get in touch with their respective zonal office for any further queries on personal loans. Make sure to contact the zonal office under which your branch falls.