Punjab Sind Bank Credit Card Customer Care

Punjab & Sind Bank Credit Card Customer Care Toll-Free Number

You can approach the Punjab & Sind Bank Credit Card Customer Care No. for all general enquiries as well as queries related to credit cards like outstanding balance, information on latest transactions, unbilled transactions, PIN request, info on interest and service charges, etc. and to block your credit card if you happen to lose it.

Following are thePunjab & Sind Bank Credit Card Contact Details if you wish to contact the bank for any credit card query-

Punjab & Sind Bank Credit Card Customer Care 24 x 7 Toll-Free Number: 1800 419 8300

Hotlist / Block your Credit Card:

In case of loss of card, immediately get your card blocked or hotlisted. You should also get your card blocked if you feel you have compromised the details of your credit card. Call on the Punjab & Sind Bank Customer Care 24x7 at 1800 419 8300 to get your card hotlisted. You will get a confirmation upon blocking of your credit card.

ATM Card / Debit Card Help:

For ATM Card or Debit Card related queries, like transaction details, or non-disbursement of cash from ATM, you can approach all India Toll-Free Number.

Hotlist your ATM / Rupay Card:

In case of loss of your ATM / Rupay card, you should immediately get your card blocked or hotlisted. You should also get your card blocked if you feel you have compromised the details of your card. Call on the following numbers to get your card immediately hotlisted. You will get a confirmation upon blocking of your credit card.

Grievances Redressal – ATM:

In case of complaints related to ATM transactions like non disbursement of cash from ATM, etc., you can first call the customer care number. If the complaint is not redressed within a reasonable amount of time, the matter may be brought to the notice of the Chief Manager, ATM Redressal Cell. Following are the contact details:

Chief Manager

Punjab & Sind Bank, “Bank House”

HO. ATM Cell

2nd Floor, 21, Rajendra Place, New Delhi

Email: atmcell[at]psb[dot]co[dot]in, atm[dot]operations[at]psb[dot]co[dot]in

Punjab & Sind Bank Customer Care Toll-Free Number – For General Enquiries

For any kind of general enquiry like ATM / Branch locations, a product enquiry or locker rates enquiry, reissue of password or help with Internet Banking etc., you can contact the general enquiry customer care department on the following number:

Punjab & Sind Bank Customer Care 24 x 7 Toll Free Number: 1800 419 8300

Punjab & Punjab & Sind Bank Telebanking Service

The bank has introduced Telebanking service to enable its customers to conduct day-to-day banking over the phone with ease. This is based on Interactive Voice Response System (IVRS) and is available 24x7. You can choose from the following languages: Hindi, English, and Punjabi.

Following are the facilities available through Telebanking:

• Online Generation of 4 digit TPIN (Tele-banking Personal Identification Number),
• Balance inquiry,
• Details of last five transactions
• Cheque Status enquiry

How to Register for Telebanking Services:

Your mobile number needs to be registered with the bank, in order to avail this service. To register, you can follow any of the below mentioned ways:

• Dial 1800 221 908 (Toll Free Number) or 022-27811200 (chargeable).
• Enter your 10-digit Mobile Number, 9 Digit Customer ID, and 14 Digit Account Number to generate 4 Digit TPIN (Tele-banking Personal Identification Number).
• You can also generate the TPIN online. In order to do this, you must call from your registered Mobile Number with the Bank for system to authenticate.

How to Access Telebanking Services:

Once TPIN is generated, you can call the following number(s) from any mobile or landline number to avail the services using your unique TPIN:

1800 221 908 (Toll Free Number), and

If you forget your TPIN or wish to change your TPIN, you can apply in writing to your bank branch where your account is maintained and have it reset. You can download the Application Form from the bank’s website.

NRI Help Desk

Punjab & Sind Bank has a dedicated number for its NRI customers. You can call on the number if you are facing any issue with Internet Banking, need assistance with Mobile Banking, need information on Forex related services or need information on how to open an NRI account. All kinds of queries are handled at the NRI Customer Service Number.Punjab & Sind Bank NRI Customer Service for queries regarding remittance from abroad: 011 25728460, 25728462, + 91 9473662280

For Forex related services, NRI Customers can call on the following number or contact the address mentioned below for any kind of assistance / advice.

Punjab & Sind Bank

H.O. Foreign Exchange Department

3rd Floor, Rajendra Place,

New Delhi - 110008

E mail: ho[dot]fex[at]psb[dot]co[dot]in

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the Punjab & Sind Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank has a transparent system when it comes to handling grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy at all times. If you have a grievance you wish to file, you can do so in any of the following ways:

• You can call the Punjab & Sind Bank 24 x 7 Customer Care Number and log in your complaint.
• You can also file your grievance online, using the Online Form.
• You can download the Customer Grievance Form available on their website, completely fill in with your details and post it to the address mentioned on the form.
• You can write to the Branch Manager of the branch where your account is maintained and give the complete details of the nature of your complaint with your complete information. The Branch Manager is the first point of contact for complaints redressal. If the complaint is not redressed to your satisfaction, you may escalate the issue to the Zonal Manager.
• If the resolution provided through the above channel is not satisfactory, you can escalate the issue to the Bank's Nodal Officer at the Head Office designated to deal with Customers' Complaints / Grievances. Ensure that you give the complete details of your case, as detailed as possible.
• If still not satisfied, you may write to the Internal Ombudsman (CCSO) at Bank’s Head Office, and give complete details of the nature of your complaint along with copies of previous correspondence.
• If you are still not satisfied with the resolution provided, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.

Locate Punjab & Sind Bank

There is a comprehensive list of address and numbers if you wish to get in touch with Punjab & Sind Bank. Just log on to their website and click on the “Branch Locator” link, from which you could search and refine to find the address of your desired branch / ATM. Following are the Head Office details of the bank:

Head Office Delhi

Punjab and Sind Bank

21, Rajendra Place

New Delhi 110008

Head Office Delhi

SCO No. 84-91, Sector-17B, Bank Square,

Chandigarh 160017

Fax: 0172 2704501

lhochd[at]psb[dot]co[dot]in

Punjab & Sind Bank Credit Card Customer Care