Oriental Bank Of Commerce Home Loan Customer Care

About Oriental Bank of Commerce

Oriental Bank of Commerce is one of the public-sector banks in India based in Lahore. The bank offers a wide range of banking products and services such as deposit accounts, loans, debit cards, credit cards, insurance products, ATMs, internet banking, Mobile Banking, Self-banking halls, call centre, etc.

Oriental Bank of Commerce Customer Care

Oriental Bank of Commerce has set up an efficient customer care department to handle the grievances, queries and complaints of the customers. Through Emails, voice calling and post, the customers can reach out to the bank’s qualified customer care executive and get their grievances addressed. Moreover, they can walk in to the nearest Oriental Bank of Commerce branch and their queries clarified.

Oriental Bank of Commerce Home Loan

Oriental Bank of Commerce offers home loans to individuals to purchase their dream home. There is no ceiling on the maximum loan amount. you can get as high as the loan amount based on your eligibility. However, you may have to pay a certain amount of margin based on the loan amount. The maximum tenure on Oriental Bank of Commerce home loan is 30 years. You should either be a salaried or self-employed individual and must be minimum of 18 years old to get the home loan.

Oriental Bank of Commerce Home Loan Customer Helpline

Oriental Bank of Commerce home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to home loan addressed quickly through various channels as mentioned above.

You can contact Oriental Bank of Commerce customer call centre at 0120 2580001 or call up the toll-free numbers 1800-180-1235, 1800-102-1235. to get their queries clarified.

If you are unable to find any solution through calling up the customer care you can visit the nearby branch.

Oriental Bank of Commerce Grievance Redressal Mechanism

Oriental Bank of Commerce is committed to serving their customers through various ways and procedure. You can just follow the below procedure to register your complaints and grievances.

Submit a Complaint Form

you can download the complaint form by visiting the official website of the bank and submit it to the nearby branch. Action will be immediately taken to resolve your query.

Contact the Nodal Officer

If your grievance or complaint is not addressed through the above step, you may contact the Nodal Officers of Oriental Bank of Commerce and escalate the issue. Your query will be resolved within a reasonable time.

Contact the General Manager

If you feel that the response is still not satisfactory, you may contact the General Manager of the bank at corporate office to escalate the matter. Below is the address of the corporate office.

Oriental Bank of Commerce Corporate office

Plot No. 5, Institutional Area

Sector-32, Gurgaon – 122001

Banking Ombudsman

If the issue could not be resolved within the bank, you have the liberty to escalate the issue with the Banking Ombudsman appointed by the RBI.

Zonal and Regional Head Offices of Oriental Bank of Commerce

Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your home loan and other credit products offered by Oriental Bank of Commerce. You can alternatively contact them in person through the various zonal offices or write via email.

FAQs: Oriental Bank of Commerce Home Loan Customer Care

1. What is the toll-free number to contact Oriental Bank of Commerce customer support?

You can contact them at 1800 180 1235 or 1800 102 1235.

2. What is the minimum age required to apply for a home loan with Oriental Bank of Commerce?

You must be minimum of 18 years old to get the home loan from Oriental Bank of Commerce.

3. How can I track the status of Oriental Bank of Commerce home loan application?

You can track online using the reference number that is given while applying for the home loan.