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The Kerala State Electricity Board (KSEB) plays a pivotal role in the generation, transmission, and distribution of electricity throughout the state of Kerala. If you're a consumer of KSEB's electricity supply, it's crucial to be well-versed in the various methods available for paying your KSEB electricity bill. Read on to know the different ways to make KSEB bill payments, both online and offline, and to understand your bill better.
KSEB Electricity Bill Payment Methods
As a KSEB consumer, you have the convenience of choosing between various payment methods to settle your electricity bill. Whether you prefer the ease of online payments or the traditional in-person approach, KSEB has you covered.
Paying KSEB Electricity Bills Online
Online bill payment is gaining popularity due to its convenience and accessibility. KSEB offers multiple options for online bill payment:
1. KSEB Quick Pay
- Click on the KSEB Quick Pay option on the official website.
- Enter essential details like your Consumer Number, Registered Mobile Number, and Captcha.
- Click "Submit" to view your bill.
- Review your bill and proceed to make the payment.
- Save the e-receipt for your records.
2. Through Mobile App
- Open the KSEB mobile app.
- Register or log in to your KSEB account.
- View your bill and the amount payable.
- Utilize the 'Quick Pay' option to complete your payment. You'll need to provide your consumer number, email ID, and mobile number.
- Enter the details of the payment method.
- Follow the instructions to finalize the payment and save the receipt.
3. Paying KSEB Electricity Bills Offline
If you prefer traditional methods or face connectivity issues, you can opt for offline payment at nearby KSEB section offices or Akshaya centers. Follow these steps:- Visit the nearest section office or Akshaya center with your electricity bill.
- Choose your preferred payment method, which can include credit cards, debit cards, UPI, e-wallets, cheques, demand drafts, or cash.
- Complete the payment by providing the necessary information.
4. Direct Payment through E-Wallets
Several e-wallets like Paytm, PhonePe Amazon Pay, Mobikwik, and Freecharge facilitate direct KSEB bill payments. Here's a step-by-step guide:PhonePe
- Open the PhonePe app.
- Select 'Electricity' under 'Recharge and Pay Bills.'
- Choose 'Kerala State Electricity Board Limited' as the biller.
- Enter your consumer number to view the bill amount.
- Complete the payment and save the receipt.
Google Pay
- Open the Google Pay app.
- Access 'Bills,' and then select 'Electricity.'
- Choose 'Kerala Electricity (KSEB)' from the list of available electricity billers.
- Link your electricity bill account by providing your consumer number and account name, and then click 'Link Account.'
- View your bill and proceed with the payment, saving the receipt once successful.
Paytm
- Open the Paytm app.
- Under 'Recharge and Bill Payments,' select 'Electricity Bill.'
- Pick 'Kerala' from the list of states and then select 'Kerala State Electricity Board (KSEB).'
- Enter your consumer number and click 'Proceed.'
- Review the bill amount and complete the payment.
BHIM App
- Launch the BHIM App on your phone.
- Under 'Bill Pay,' select 'Electricity.'
- Choose 'Kerala State Electricity Board (KSEB)' from the options.
- Enter your consumer number and proceed with the payment.
Mobikwik
- Open the Mobikwik app or website.
- Select Electricity Bill Payment and the electricity board as KSEB
- Enter your consumer number and proceed with the payment.
Freecharge
- Open the Freecharge app or website.
- Select Electricity Bill Payment and the electricity board as KSEB
- Enter your consumer number and click 'Proceed' to complete the payment.
Amazon Pay
- Open the Amazon Pay app or website.
- Click 'Pay Bills,' and select 'Electricity.'
- Choose 'Kerala' from the list of states and then 'Kerala State Electricity Board Limited (KSEBL)' under the electricity board category.
- Enter your consumer number and click 'Fetch Bill.'
- Complete the payment and save the receipt.
How to Check KSEB Bill Payment History
Keeping track of your payment history is essential for financial record-keeping. Here's how you can access your KSEB bill payment history:
- Visit the official KSEB website.
- Log in using your username and password.
- Access your account dashboard.
- Choose the 'History' option displayed on the left side of the screen.
- Select your customer care number to view your electricity bill payment history.
How to Download KSEB Bill Online
Downloading your KSEB bill online is a straightforward process. Follow these steps:
- Click on the link provided for KSEB bill download: KSEB Bill Download.
- Enter your consumer number and the office where your connection is active.
- Click 'View Bill.'
- Locate the download icon at the top of the bill and click it, your bill will be downloaded.
Alternatively, you can click on the 'Print' button and select 'Save PDF.' Choose a destination to save the file and click 'Save.'
How to View KSEB Bill Online
To view your KSEB electricity bills online, follow these simple steps:
- Visit the official KSEB bill view portal using this link: KSEB Bill View.
- Enter your consumer number and choose the office from the available options.
- Click 'View Bill,' and you'll be able to see the bill generated by KSEB in your name.
Checking KSEB Bill Payment Status
Checking the status of your KSEB bill payment is essential to ensure that your payment has been processed correctly. Follow these steps to check your KSEB bill payment status:
- Visit the official KSEB website by following this link: KSEB Bill Payment Status.
- On the page, select the 'QuickPay' option.
- Enter either your consumer number or mobile number and input the characters shown in the box.
- Click 'Submit to see the bill.'
- If your payment was successful, the amount to be paid will be zero. Otherwise, the amount payable as per the current bill will be displayed. It's recommended to check the status at least 24 hours after the payment of your bill. If you have any doubts, contact KSEB's customer care service.
KSEB Customer Care Numbers (Complaint Number)
In case you have any queries or issues related to your KSEB bill or electricity supply, you can reach out to KSEB's customer care via the following toll-free numbers:
- 1912
- 0471-2555544
Additionally, you can send written queries or concerns via post to the following address:
Kerala State Electricity Board Ltd.
Vydyuthi Bhavanam, Pattom,
Thiruvananthapuram, PIN - 695004,
Kerala, INDIA.
FAQs on KSEB Bill Payment:
1. What are the Late Bill Payment Charges for KSEB Bill Payment?
Late bill payment charges for KSEB bill payment are 0.50% for each delayed payment per month, with the surcharge value not exceeding 3.00% of the base rate.
2. How can I find my KSEB consumer number?
Your KSEB consumer number can be found on your bill, usually marked as 'C#.' You can also log in to the KSEB website using your mobile number to access your consumer number.
3. How do I find my KSEB bill account ID or consumer number online for online bill payment?
The KSEB consumer number comprises 13 digits. If you have a printed bill, you can easily locate your consumer number on it, typically below the barcode, labeled as 'C#.'
4. How can I generate KSEB bills online?
To generate your KSEB bill online, visit the KSEB quick payment portal, provide the required details, such as your Consumer ID or contact number, and click 'Submit to View the Bill.' The system will present the electricity bill requested.
5. How can I generate my KSEB bill payment receipt online?
To obtain your KSEB bill payment receipt online, you can register at KSEB Self Services. Once you log in to your account, you can download the bill payment receipt from the payment history.
6. What is KSEB bill payment counter timing?
The payment counters at KSEB are open from 09:00 a.m. to 04:00 p.m. Monday to Saturday.
7. What are the payment methods available to make KSEB bill payment online?
You can make KSEB bill payments online through various methods, including online platforms, UPI (Unified Payment Interface), credit cards, debit cards, and net banking services.
8. How do I calculate my KSEB Bill based on used units?
To calculate your KSEB bill based on the units used, multiply the number of units consumed by the rate per unit of electricity. You can obtain the number of units used from the meter reading.
9. What is the KSEB bill online payment cycle?
The online payment cycle for KSEB bills is generally monthly or bimonthly, depending on your specific connection type and location.
10. How can I report a faulty meter to KSEB?
You can report a faulty meter to KSEB by dialing 0495-2367820 or sending an email to cgrfkzd@kseb.in.
11. Is there a calculator available to calculate my electricity bill based on my usage?
Currently, KSEB is working on introducing a tariff calculator for its customers. This tool will allow you to compute the tariff payable based on your usage. Keep an eye on the website for updates on the availability of this feature.