IDBI Bank Home Loan Customer Care

IDBI Bank Customer Care

IDBI Bank’s customer care teams handle a wide range of queries related to banking products and services. You can reach to IDBI customer care support through the following ways.

Customer Care Call Centre

The IDBI Bank’s customer care support team works 24X7 to handle customers’ every concern. Apart from the above toll-free numbers, customers can also call at 022- 67719100, and NRI customers can contact at 0091- 22- 67719100. Calling these numbers will give you quick access to the customer support team, but these are chargeable.

For hot listing your debit and credit cards of IDBI Bank, you can call the toll-free number 1800 22 6999.

Social Media

IDBI Bank is active on all social media platforms. Latest information on the banking services and products are updated on a regular basis. You can directly message the bank or follow their pages to get the latest updates.

Phone Banking

With the mobile banking option, you can register your complaint or seek information on the go. You can download the mobile application of IDBI Bank and contact the customer support team instantly.

An Overview of IDBI Bank Home Loan

IDBI Bank has a wide range of home loan products catering to the varied needs of people. All salaried and self-employed individuals can get a home loan from IDBI Bank. The interest rate on IDBI Bank home loans starts from 8.35% onwards. One can get up to 90% value of the property depending on the loan amount. The home loan can be repaid over 30 years.

The borrower can opt either for floating type of interest or fixed interest rate. Home loan provides tax benefits to the borrowers.

IDBI Bank home Loan Customer Care

IDBI Bank home loan customer care team answer the customers’ queries related to interest rate, loan tenure, repayment options etc. The customers can get their grievances related to home loan addressed quickly through various channels as mentioned above.

Customer care numbers aid you in getting your queries resolved, help quicken process and gives you direct access to your bank and the status of your home loan and other credit products offered by IDBI Bank. You can alternatively contact them in person through the various zonal offices or write to via email.

IDBI Bank Grievance Redressal Procedure

IDBI Bank has a systematic grievance redressal procedure which offers customers a hassle-free solution. You can at first contact the branch manager nearby and convey your concerns about the grievances. The branch manager will take necessary steps to provide the resolution. You can also call up the customer support team and lodge the complaint about your concern. If the query or grievance is not resolved within 10 working days, you may escalate the issue to Grievance Redressal Officer in your respective zone. If the response is still unsatisfactory, you may escalate the issue to the Chief Grievance Redressal Officer of IDBI Bank at the below address.

Chief Grievance Redressal Officer,

IDBI Bank Ltd.

Customer Care Centre,

19th Floor, D Wing,

IDBI Tower, 

WTC Complex,

Cuffe Parade, 

Mumbai -400 005

IDBI Bank Zonal Offices

The customers can also contact the following zonal offices and get information related to home loans.

FAQs: IDBI Bank Home Loan Customer Care

1. What is the toll-free number to contact IDBI Bank home loan customer care?

Customers can call the following toll-free numbers 1800 209 4324 or 1800 200 1947 or 1800 22 1070 to get any queries clarified.

2. What is the maximum repayment period on IDBI Bank home loans?

The borrowers can repay the home loan in maximum of 30 years.

3. What is the interest rate on IDBI Bank home loans?

The interest rate on IDBI Bank home loans start from 8.35% onwards. However, the rate of interest will vary from customer to customer.