® 
ICICI Bank Personal Loan 24X7 Customer Care
Customers seek a Personal Loan to meet a number of needs as it is easy to obtain with minimal documentation and nil collateral or security. Personal loans help customers to meet various needs like wedding, travel, and education expenses. ICICI bank provides competitive personal loans to all creditworthy individuals at attractive interest rates. If you have recently applied for a personal loan with ICICI bank or want to seek information to apply for the loan, you may do so by contacting the customer care team. The response is very quick and get the details or get your issues resolved immediately.
The customers can contact the customer care department for any queries related to personal loans by calling up the following number: 1860 120 7777
(This number operates between 8 a.m. to 8 p.m. every day)
ICICI Bank State and City Based Customer Care Numbers for Phone Banking
Each state and major city have specific customer care support help line which can aid you in contacting the support team and get your queries resolved.
| City | Contact Number |
|---|---|
| Andhra Pradesh | 7306667777 |
| Assam | 9864667777 |
| Bihar | 8102667777 |
| Chattisgarh | 9098667777 |
| Goa | 9021667777 |
| Gujarat | 8000667777 |
| Haryana | 9017667777 |
| Himachal Pradesh | 9817667777 |
| Jammu & Kashmir | 9018667777 |
| Jharkhand | 8102667777 |
| Karnataka | 8088667777 |
| Kerala | 9020667777 |
| Madhya Pradesh | 9098667777 |
| Maharashtra | 9021667777 |
| Orissa | 9692667777 |
| Punjab | 7307667777 |
| Rajasthan | 7877667777 |
| TamilNadu | 7305667777 |
| Telangana | 7306667777 |
| Uttar Pradesh | 8081667777 |
| Uttarakhand | 8081667777 |
| West Bengal | 8101667777 |
| Ahmedabad | 07933667777 / 07944455000 |
| Bangalore | 08033667777 / 08044455000 |
| Bhopal | 07553366777 |
| Bhubaneswar | 06743366777 |
| Chandigarh | 01723366777 / 01724445500 |
| Chennai | 04433667777 / 04444455000 |
| Dehradun | 01353366777 |
| Delhi | 01133667777 / 01144455000 |
| Ernakulam | 04843366777 |
| Gurgaon | 01243366777 / 01244445500 |
| Hyderabad | 04033667777 / 04044455000 |
| Jaipur | 01413366777 / 01414445500 |
| Kolkata | 03333667777 / 03344455000 |
| Lucknow | 05223366777 / 05224445500 |
| Mumbai | 02233667777 / 02244455000 |
| Panaji | 08323366777 |
| Patna | 06123366777 |
| Raipur | 07713366777 |
| Ranchi | 06513344339 |
| Shimla | 01773366777 |
About ICICI Bank
ICICI Bank is one of the leading private sector banks in India and started operations in 1994. Headquartered in Mumbai, it provides a wide range of banking products and financial services.
ICICI Bank offers Personal Loans of up to Rs.20 lakhs for various purposes like Wedding Loan, Holiday Loan, Home Renovation, TopUp Loan, Fresher Loan. These loans are processed as quick as 3 seconds and come with a tenure ranging from 12 months to 60 months. The current interest rate starts from 11.25% only.
ICICI Bank Customer Care
ICICI Bank has established an effective customer care department to deal with customer complaints, inquiries, and complaints. Customers can reach out to the professional customer care executive of the bank via emails, voice calling, and post to get their complaints answered. They can also step into the nearest branch of ICICI Bank and discuss their queries.
The customer care team is available between 9 AM to 6 PM through Monday to Friday.
Get in touch via Phone:
All India Customer Care Number: 1860 120 7777
Domestic customers traveling overseas: +91-40-7140 3333
(only available from numbers outside India)
Get in touch via Email: You can write to customer[dot]care[at]icicibank[dot]com from your registered e-mail ID.
Get in touch through ChatBot: You can utilize the chatbot Ask iPal on the homepage of the ICICI Bank’s website to get your queries answered.
Send an SMS: You can send an SMS – ‘PL’ to 5676766 to get more details about ICICI Bank Personal Loans.
Locate ICICI Bank ATMs and Branches
The customers can also locate the nearby ATMs and branches by visiting the Customer Care page of ICICI Bank website. You can click on ‘Find ATM/Branch’ and locate the 4850 branches and 15,500 ATMs across India.
ICICI Bank Grievance Redressal Procedure
Following are the ways using which you can register your grievances with ICICI Bank:
Level 1
You can visit the Complaints page of the ICICI Bank website and submit a complaint form in the form of an email. The customer care team will get back to you within 3 days and the complaints will be processed within 7 working days.
Level 2
If you are not satisfied with the response from the first level, you can escalate the issue with the Senior Management. All you need to do is to fill in and submit your grievance through the Level 2 Grievance submission option. Alternatively, you can download the complaint form from the Complaints page, fill it up and send it to the following address.
Head – Phone Banking
ICICI Bank Ltd,
ICICI Bank Tower,
Financial District, Gachibowli,
Hyderabad - 500032
You will get a response within 4 working days from the senior management of ICICI Bank.
Level 3
If you are still not satisfied with the response from the senior management, you can raise the issue with the Principal Nodal Officer.
You can use the ‘Email’ option from the Complaints page with the application number and level 2 reference number. Alternatively, you can also download the complaint form, fill out and send it to the following address.
Principal Nodal Officer,
ICICI Bank Ltd,
ICICI Bank Tower,
Bandra Kurla Complex,
Bandra Eat,
Mumbai - 400051
You will get a response within 4 working days from the Principal Nodal Officer of ICICI Bank.
ICICI Bank Zonal Offices:
The customers can also contact the following zonal offices and get information related to personal loans.
| City | Branch Address |
|---|---|
| Ahmedabad | JMC House, Opp. Parimal Gardens, Opposite Parimal Garden, Ambawadi, Ahmedabad - 380 006. |
| Ahmedabad | Shilp Square, Opposite Himalaya Mall, Drive- In Road, Ahmedabad |
| Allahabad | 13, Sardar Patel Marg, Civil Lines, Allahabad. |
| Amritsar | 361, M.C International The Mall, Punjab. |
Aurangabad( Maharashtra) | Ground Floor, Raghuvir Complex, Opp. District Court, Adalat Road, Aurangabad. |
| Bangalore | ICICI Bank Towers, 1, Commissariat Road, Ground Floor, Bangalore |
| Bangalore | No.47,5th Cross Road,5thMain, Malleswaram, Bangalore |
| Bangalore | 80-7, Elephant Rock Road, 3rd Block, Jayanagar, Bangalore . |
| Bangalore | Salarpuria House, #496, CMH Road, Indira Nagar Bangalore |
| Bangalore | No.5, 80 Feet Road, 7th block, Kormangala Bangalore |
| Bangalore | No 11, 1st Cross, K G Road Extension, Opposite Menaka Theatre, Bangalore |
| Bangalore | No.1740, 17th Cross, Vijayanagar, Bangalore. |
| Bangalore | S R N G SAMPANNAPPA DIAMOND JUBILEE COMPLEX, 1091, O T C ROAD, BANGALORE |
| Bareilly | 116, Civil lines, Barielly, Uttar Pradesh.
|
| Bhopal | Plot No. 11, Zone II, Alankar Palace Near Pragati Petrol Pump, M. P. Nagar, Bhopal. |
| Bhubaneshwar | OCCF Building, Opposite Sriya Talkies, Unit - III, Bhubaneswar |
| Chandigarh | SCO 9-10-11, Sector 9-D. Chandigarh, Pin Code - 160017. |
| Chandigarh | SCO 485-486, Sector 35C, Chandigarh. |
| Chennai | 110, Prakash Presidium, Uthamar Gandhi Salai, (Nungambakkam High Road), Chennai. |
| Chennai | P.B.No. 1610, Dare House, Annexe 44, Moore Street, Chennai. |
| Chennai | 459/1, Anna Salai Road, Teynampet, Chennai |
| Chennai | A-78, Plot No. 3211, 3rd Avenue, Anna Nagar, Chennai. |
| Chennai | 7, Bazullah Road, T.Nagar, Chennai. |
| Coimbatore | Cheran Plaza, 1090, Trichy Road, Coimbatore, Pin Code - 641018. |
| Coimbatore | No.16, Shastri Road, Ramnagar, Coimbatore - 641009 |
| Cuttack | Plot No. 1320, Bajrakabati Road, Cuttack |
| Dehradun | NCR, Plaza,24, New Cantt Road, Hathibarkala, Dehradun, Uttaranchal - 248001 |
| Faridabad | Booth No. 104- 105, District Centre, Sector 16, Faridabad- 121007, Haryana |
| Gandhinagar | Plot No.315, Sector 16, Gandhinagar, Gujarat . |
| Ghaziabad | R- 1/88, Raj Nagar, Ghaziabad, Uttar Pradesh. |
| Gurgaon | K-6 & K-7 + K-12 & KB -12, Qutub Plaza, DLF - Phase - 1, Gurgaon. |
| Guwahati | 1st Floor, Shanti Complex, G S Road, Bhangagarh, Guwahati. |
| Hosur | ASL Plaza, Bye-pass Rd, opp. Hosur Bus Stand, Hosur. |
| Hubli | Eureka Junction, Travellers Bungalow Road, Hubli. |
| Hyderabad | 6-2-1012, TGV Mansions, Opp. Institution of Engineers, Khairatabad, Hyderabad. |
| Hyderabad | 3-6-268, opp. Telugu academy. Himayat Nagar, Hyderabad. |
| Hyderabad | 7-102/5 & 12, Ground Floor, Sai Enclave, Ajay Chambers, Uppal Road, Habsiguda, Hyderabad. |
| Hyderabad | MIG-69, Dharmareddy Colony, Opposite JNTU, KPHB Colony, Kukkatpally, Hyderabad - 500 072 |
| Indore | Malav parisar, 4 chhoti Khajrani, A B Road Indore |
| Jaipur | C-99, Shreeji Towers, Subhash Marg, NearAhimsa Circle, C Scheme, Jaipur |
| Jaipur | C-2, Saurav Towers, Vaishali Nagar, |
Jaipur | |
| Jaipur | A-34, Guru Nanak Marg, Moti Doongri scheme, Tilak Nagar, Raja Park, Jaipur |
| Jaipur | Bhagwan Mahavir Viklang Sahayta Samiti, Malviya Nagar, Jaipur |
| Jamshedpur | Natraj Mansion, Main Road, Bistupur, Jamshedpur |
| Jodhpur | Plot No. 10,11, Refugee Colony (Sindhi Colony), Near Jaljog Circle, Jodhpur |
| Kanpur | J.S Towers; 16/106 - The Mall |
| Kochi | Emgee Square, M.G.Road, Ernakulam, Kochi. |
| Kochi | B M Complex, Edappally, Kochi |
| Kochi | ADONAI TOWERS, S.A ROAD, KADAVANTHARAPO, KOCHI-682016 |
| Kolhapur | Ground Floor, VasantPlaza, Rajaram Road, Rajarampuri, Kolhapur |
| Kolkata | 22, R N Mukherjee Road, Kolkata, Pin Code - 700001. |
| Kolkata | BJ-140, Sector II, Salt Lake City, Kolkata |
| Kolkata | 2/3, Hindustan Road, Gariahat, Kolkata. |
| Kolkata | City centre ,19 Synagogue Street,Brabourne Road Branch, Kolkata. |
| Kota | 18, Jhalawal Road, Kota. |
| Lucknow | Shalimar Tower, 31/54 M.G. Marg, Hazratganj, Lucknow. |
| Ludhiana | S.C.O. 146 / 147, Feroze Gandhi Market, Ludhiana. |
| Madurai | 31, Melur Main Road, K. K. Nagar, Madurai. |
| Mumbai | Ground Floor, Indraprastha, Opposite Premnarayan Indernarayan Chowk, Linking Road, Santacruz West, Mumbai. |
| Mumbai | Reis Magos, |
| Mumbai | Galleria Shopping Mall, |
| Mumbai | Kailash Plaza, Final Plot 355, Vallabh Baug Lane, Opp. Odeon Cinema, Ghatkopar East, Mumbai. |
| Nagpur | Vishnu Vaibhav, 222, Palm Road, Civil Lines, Nagpur. |
| Nashik | Unit no-G- 19, Utility Center, Opposite Rajiv Gandhi Bhavan, Sharanpur Road, Nashik – 422 002. |
| Navi Mumbai | Shop No 14,15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai District |
| New Delhi | 9A, Phelps Building, I nner Circle, Connaught Place, New Delhi |
| New Delhi | W-57. Greater Kailash, Part-I, New Delhi. |
| New Delhi | C-17, Local Shopping Centre, Paschimi Marg, Vasant Vihar, New Delhi. |
| New Delhi | F-11, Preet Vihar, New Delhi-110092 |
| New Delhi | D-949, New Friends Colony, New Delhi. |
| New Delhi | C24-25, Acharya Niketan, Mayur Vihar, Phase -1, Delhi - 110091. |
| Noida | K-1, Senior Mall, Sector 18, NOIDA- 201301, Uttar Pradesh. |
| Panaji | 65, Sindur Business Centre, Swami Vivekanand Road, Panaji |
| Patna | Shahi Bhawan Ground Floor Exihibition Road Patna |
| Pondicherry | 47, Mission Street, Pondicherry |
| Pune | A-Wing, Shangrila Gardens, Bund Garden Road, Pune |
| Pune | 1194/8, Ramchandra Sabhamandap, Ghole road, Shivaji Nagar, Pune. |
| Pune | Gulmohar Park, Plot 1 A, ITI Road, Aundh, Pune - 411 007. |
| Pune | Krishnakeval Commercial Complex, Main Kondhwa Road, Kondhwa, Pune. |
| Pune | CTS No.809/147, Nayantara, Paranjpe Schemes, |
| Raipur | Gore Parisar, Behind Raj Bhavan, Civil Lines, Raipur. |
| Rajkot | Jai Hind Press annexe, Opp. Shardabaug, Babubhai Shah Marg, Rajkot. |
| Ranchi | Main Road (near Ratanlal Petrol Pump), Ranchi, Jharkhand |
| Salem | Swarnambigai Plaza, S. F. No. 6/5, Block no. 7, Ward-C, Omalur Main Road, Near Bus Stand, Salem. |
| Sangli | Rajwada Chowk, P.O.Box No 2/157/158 , Sangli. |
| Surat | Anjan Shalaka, Lal Bungalow, Athwa Lines, Surat. |
| Surat | Shree Shyam Chambers,Opposite Subjail Ring Road, Surat. |
| Surat | Ground Floor, Om Shopping Complex, Anand Mahal Road, Adajan |
| Thane | Glenmorgan, Veer Savarkar Marg, Panchpakhadi, Thane-400602. |
| Thiruvananthapuram | TC.25/2491, M G Road, Pulimoodu, Thiruvananthapuram- 695 001, Kerala |
| Thrissur / Trichur | Delma Complex, Opp. Co-operative Hospital, Shornur Road, Thrissur |
| Tiruppur | AEPC BUILDING, GROUND FLOOR, 3/1,3RD STREET, INDIRA NAGAR, AVINASHI ROAD, TIRUPPUR 641 603 |
| Trichy | New no - 58, West Bouleward Road, Trichy. |
| Udaipur | Madhubani, 2-C, Ground Floor, Madhuban, Udaipur, Rajasthan. |
| Vadodara | Landmark Building, Race Course Circle, Alkapuri, Vadodara, Pin Code - 390007. |
| Vadodara | AMRAPALI COMPLEX, WATER TANK ROAD, KARELIBAUG Vadodara |
Vallabh Vidyanagar | Flavours, Near Bhaikaka Statue, Mota Bazar, Vallabh Vidyanagar, Gujarat |
| Vapi | Sahara Market, Vapi Silvassa Road, Vapi |
| Varanasi | D-48/141-A, Ishwar Towers, Luxa Road, Gadowlia, Varanasi. |
| Vijayawada | #40-1-127,128 &129, Murali Chambers, M.G.Road, Vijayawada |
| Vishakhapatnam | 47-14-18, Isnar Satyasri Complex, Main Road, Dwarkanagar, Vishakhapatnam. |
FAQS
1. What are the minimum and maximum loan amounts?
You can avail loans ranging from Rs. 50,000 to Rs. 20,00,000. The approval of the loan amount depends on various parameters like your income, credit history, repayment patterns and capacity, your eligibility among various other factors.
2. What are the tenures available?
You can choose from tenures ranging from 12 months to 60 months.
3. Do I have to pledge any collateral in order to secure a personal loan?
No collateral or security is required for obtaining ICICI Bank Personal Loan.
Icici Bank Personal Loan Customer Care - Customer Reviews
IZAZ AHAMAD
Good website - easy to use,
KONSAM
Product offers,excellent
Kanala Srinath reddy
Nice one
Write a review
