Hp Gas Booking

The documents required to be submitted while applying for a new HP Gas cylinder connection are:

Identity Proof of the Applicant

The applicant can submit any of the following documents as identity proof for a new connection.

• Aadhaar Card
• Driving License
• PAN Card
• Passport
• Voter’s Identity Card
• Central/State Government Issued ID cards
• Bank Passbook with Photograph

Address Proof of the Applicant

The applicant can provide any of the following documents as address proof while applying for a new connection.

• Aadhaar Card
• Passport
• Ration Card
• Voter’s Identity Card
• Employer's Certificate
• Latest Electricity Bill (within Last Three Months)
• Latest Landline Telephone Bill (Within Last Three Months)
• Flat allotment / possession letter from Builder
• House registration papers /Property Tax Document
• LIC policy
• Registered Leave and License Document
• Bank Passbook

As per the LPG policy of certain states, the customer may also have to provide ration cards for the issue of new applications.

Procedure for HP Gas Cylinder Booking

The procedure for booking a new connection or a refill of HP Gas is either through the local distributor directly or through the online options available.

Booking through Distributor

The process to locate the nearest local distributor is very easy. The customers can check the website of HP Gas and locate their nearest local distributor by clicking on the following link:

myhpgas[dot]in myHPGas HPGas LPGservices Locate Distributor

The customers will then need to provide the state and the district details by selecting them from the drop down box and finally entering the captcha code displayed on the screen. After that the new page will display the list of distributors in the location selected and the customer can choose their preferred/closest distributor from the list.

After contacting the distributor, the customer can submit the required documents along with the application form to the distributor to apply for a new connection. The distributor will verify the documents and then sanction the new connection upon satisfaction. The customer can then book the refill of the cylinder as and when needed by contacting the distributor and providing the consumer number.

Booking through Online Options

There are a host of options at the disposal of the customer to make an online booking of HP Gas. These options are discussed below.

Booking through website

The first option is to book through the website of HP Gas. The website will require registration of the consumer for further access and making the booking as well as the payment for the same. The registration process requires the customer to provide name, address, and mobile number to proceed and then the OTP received on the mobile number provided to validate the registration.

After this, the customer can book a new connection and upload the documents in the required format (JPG/PDF) or submit them personally at the distributor’s office. Customers can also book a refill, provide feedback or even give up the subsidy received via the website of HP Gas by logging in using the user id and password generated at the time of registration.

Booking through SMS

SMS facility of HP Gas can be used to book refills for the cylinder and track the same using the reference number provided after making the booking. The prerequisite for such a facility is to register with the same using an active and valid  mobile number. The format for registering is HP space DistributorPhoneNumberWithStdCode space ConsumerNumber

An SMS in the above format is to be sent to the HP ANYTIME Number of the state for registration for such service. Subsequently, the format for sending an SMS to book a refill is ‘HPGAS’. The SMS has to be sent to the HP ANYTIME number of the respective state.

The customer will receive the confirmation SMS for the booking made stating the cash memo number, cash memo date, type of cash memo (Subsidized or unsubsidized) and also for delivery.

Booking through IVRS

The IVRS facility of HP Gas is available throughout the country and is accessible 24x7. Customers can contact the IVRS facility and choose from the three available languages (Local language/Hindi/English) as per their convenience. This facility is available for registered as well as unregistered customers and the IVRS will guide the customers to book the refill. The other available options through the IVRS facility are to provide the feedback for the distributor or to lodge a complaint among others.

You can find the corresponding IVRS number for your state in the tabular column:

Booking through Mobile application

The Mobile application of HP Gas is known as ‘ HPGas’ and is available for android phones as well as iphones through Google Playstore and Apple Store respectively. Customers can perform a host of functions through this mobile application like booking a second cylinder, booking a refill, making payments, locating the distributor, applying for transfer of connection, etc.

The customer will have to register with the application for proceeding and gaining access to its services by providing the following details

• Distributor Code 
• Consumer number
• Mobile number

After submitting these details the customer will get the activation code on the mobile number provided which has to be submitted for activating or authorizing the access to the customer’s account on the application.

FAQs on HP Gas Booking