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HDFC Whatsapp Banking – Features, Services Available And More
Banking has never been so easy and convenient. HDFC Bank is now offering its customers 90+ banking services through Whatsapp.
HDFC Bank
is a leading financial services provider in India. With the launch of Whatsapp Banking, users can now access their accounts from anywhere, anytime. Users can now tap on their HDFC Bank account from their WhatsApp chats and access their account information, current balance, pending/transaction and other services. Banking with a single tap via Whatsapp is convenient. But most importantly, banking through WhatsApp is secure as the messages are end-to-end encrypted. User data isn’t transmitted anywhere outside the app, keeping your account information safe.How Do I Register For HDFC Whatsapp Banking?
HDFC Bank Account Holders -
Save the number 70700 22222 and send a "Hello" WhatsApp message.Enter the last four digits of your Customer ID and the One-time password (OTP) sent to your registered mobile number.
HDFC Credit Card Holders
Save the number 70700 22222 and send a "Hello" WhatsApp message.Enter the last four digits of your HDFC bank credit card number and the one-time password (OTP) sent to your registered mobile number.Only HDFC Loan Customer
Save the number 70700 22222 and send a "Hi" WhatsApp message. Enter the last four digits of your Loan Account Number and the One-time password (OTP) received on your registered mobile number.How to use HDFC Bank Whatsapp Banking?
- Once you have registered for HDFC Bank Whatsapp Banking, just open the Whatsapp chat window and send a 'Hi' message to the number 70700 22222.
- You will get different banking options, like Account Services, Credit Cards, Products, Loans, & More
- Reply to the message with your query.
- The Chatbot will respond to your query with suggestions, options, and instructions.
Can I deactivate the service any time?
You can always opt out of the services by sending a WhatsApp message with the subject 'Deregister' to the number 70700 22222.
Also Read: HDFC Bank Mobile Banking
What are the benefits of using HDFC Bank's WhatsApp Banking services?
Enjoy 24/7 banking - No need to visit a physical HDFC Bank branch. Access your account information, current balance, pending/transaction and other services through WhatsApp. The service is available 24/7, even on holidays and weekends.
Single tap for 90+ services - All you need is a single tap on your mobile phone to access your account, anytime, anywhere.
Smart Chat Assist - An AI-enabled chatbot will provide intuitive responses to your queries. You can ask the chatbot anything related to your account, such as the current status of your transactions and balance, what your next step is, and more. The chatbot will respond in a human-like manner, with jargon-free language and will never make you wait for an answer. The chatbot will also be available in other languages in the future.
Safe & Secure - Your account information is kept secure. Your transactions are end-to-end encrypted, so no data leaves your phone. Your OTP is also encrypted with a password. No personal information such as your account number or PIN is required to register for the service.
Conclusion:
What once began as a messaging platform is now a bank. WhatsApp Banking is a convenient and efficient way to bank without having to visit a physical branch. All you need is a single tap on your mobile phone to access your account, anytime, anywhere. The service is available 24/7, even on holidays and weekends.
FAQs of HDFC Whatsapp Banking:
1. What exactly is HDFC Bank Chat Banking?
HDFC Bank Chat Banking is a WhatsApp chat service where all customers can simply chat with us to access 90+ services and transactions 24 hours a day, 7 days a week. HDFC Bank provides an end-to-end encrypted and secure Service Offering via WhatsApp. This offering, however, will only be available on the mobile number registered with the bank. Simply add the number 70700 22222 to your contacts and begin a conversation by saying "Hi."
2. What is the difference between HDFC Bank Chat Banking & HDFC Bank WhatsApp Banking?
You can now do a lot more with WhatsApp's All New Chat Banking. The new Chat Banking is more intuitive, simplified, and includes a greater number of digital self-service journeys that can assist with the majority of your banking needs.
3. How can I sign up for HDFC Bank Whatsapp Banking?
Whatsapp Banking registration is a simple two-step process. Add the Whatsapp Banking number 7070022222 to your contacts and simply send "Hi" or "Register" in WhatsApp from your bank-registered mobile number. It will guide you through the registration process. To use Chat Banking on WhatsApp, all you need is your customer ID and a One Time Password sent to your registered mobile number via SMS.
4. Will I be able to use my previous WhatsApp number?
No, you will not be able to use the old number; instead, you will be directed to use the new number.
5. Who is eligible to use HDFC Bank Chat Banking?
Everyone can use WhatsApp Chat Banking. All HDFC Bank customers can use Chat Banking to get information about their accounts, cards, loans, and to apply for new products and services. Non-HDFC Bank customers can use WhatsApp Banking to apply for new products and ask questions about HDFC Bank's products and services.
6. What services are offered by HDFC Bank Chat Banking?
There is a wide range of products and services available on the New HDFC Bank Chat Banking, including Account Services, Credit Cards, Loans, NPS, Fast Tag, and Insurance.
7. What languages are supported by HDFC Bank Chat Banking?
Currently, HDFC Bank Chat Banking is available in English and Hinglish.
8. What are the hours of operation for HDFC Bank Chat Banking?
HDFC Bank Chat Banking on WhatsApp is available 24 hours a day, 7 days a week, including holidays.
9. Are there any fees for customers who subscribe to or use Chat Banking?
There are no fees associated with using the New HDFC Chat Banking on WhatsApp.
10. I am a non-resident Indian customer. Is it possible for me to use Chat Banking?
Yes, the New HDFC Bank Chat Banking on WhatsApp is now available to NRI customers as well. NRI customers must use the mobile number they registered with HDFC Bank to use this service.
