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HDFC Bank Personal Loan 24X7 Customer Care
HDFC Bank Personal Loan customers can call the bank’s customer care number for any queries they might have regarding their loan account.
For Ahmedabad / Bangalore / Chennai / Delhi & NCR / Hyderabad / Kolkata / Mumbai / Pune dial 61606161
For Chandigarh / Cochin / Indore / Jaipur / Lucknow dial 6160616
Customers are requested to prefix the STD code of the respective location while dialling the numbers.
HDFC bank is the leading provider of personal loans to all creditworthy individuals. HDFC's personal loan stands out against its competitors as the best on the market with competitive interest rates and higher loan amount. If you have already applied for a personal loan with HDFC, you can track your application status or ask the 24X7 customer care team for information. Customers can reach the HDFC Bank customer care via SMS, Webchat, Click2Talk and PhoneBanking.
The interest rate on HDFC personal loan starts from 10.75% which is the lowest in the industry. Existing customers can get pre-approved offers by applying online. The loan amount will be disbursed within half an hour of approval. You can get as high as Rs. 40 Lakhs based on your creditworthiness. The loan can be repaid 5 years.
Personal loan customers of HDFC Bank can avail various services on the official customer portal or through the various customer care channels offered by the bank.
About HDFC Bank Personal Loan Customer Care
HDFC Bank Personal Loan Customer Care
Via Phone: Customers call the mobile banking telephone numbers, listed for the respective cities, to avail services related to their personal loan account.
| City | Contact Number |
|---|---|
Ahmedabad | |
Bangalore | |
Chandigarh | |
Chennai | |
Cochin | |
Delhi and NCR | |
Hyderabad | |
Indore | |
Jaipur | |
Kolkata | |
Lucknow | |
Mumbai | |
Pune |
For other city numbers, customers can go to this HDFC Bank Customer Care Numbers in India
These numbers are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.
Toll Free numbers for NRI Bank Account holders:
NRI Account holders’ queries (24 X 7) | |
USA (Toll Free) | |
Canada (Toll Free) | |
Singapore (Toll Free) | |
Other Countries- | |
Write to them: Customers can send written mail to the bank for any queries they might have regarding their account
HDFC Bank Ltd.
Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Via E-mail: If you would like to email them, you can use the ‘Email Us’ option on the ‘HDFC Bank Contact Details’ page on the bank’s website.
On this page, customers can choose the relevant product and query type and get the relevant answers.
Chatbot ‘Ask Eva’: The home page of the bank’s website presents a chatbot, ‘Ask Eva’, which can answer customer queries relating to various products and services.
HDFC Grievance Redressal Procedure
Level 1: If you have complaints or suggestions regarding your personal loan or any service offered by the bank, you can call the customer care to get it resolved. You can contact the customer care through any of the channels mentioned above, viz; phone, email, or written mail.
Level 2: If you are not satisfied by the resolution offered to you in Level 1, you can approach the Grievance Redressal Officer through any one of the access channels mentioned below. Please remember to mention the previous complaint number while accessing these channels for quicker resolution:
Email: You can write an email to the Grievance Redressal Officer at this link.
Call them on the below numbers
Grievance Redressal Cell | |
Call: | Monday to Saturday |
9:30am to 5:30pm | |
This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays | |
Send a letter to this address:
Grievance Redressal Officer
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi,
Mumbai-400034.
Level 3: If Level 2 fails to give you a satisfactory resolution, you can reach Level 3, the Principal Nodal Officer through any of the access channels mentioned below:
Email: You can send an email to the Principal Nodal Officer of the respective nodal office through this Email Us.
Call them: You can call the Principal Nodal Officer at this number:
Principal Nodal Officer - Mumbai Corporate - 022- 62841505
You can call them from 9.30 am to 5.30 pm, from Monday to Saturday (excluding second and fourth Saturday)
Write to the Principal Nodal Officer at this address:
Principal Nodal Officer for HDFC Bank Ltd.
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013
Tel: 022- 62841505
Fax Number: 022-30788580
Contact details of the Nodal Officers:
| Area of Operation | Centre | Nodal Officer Contact details |
|---|---|---|
Andhra Pradesh and Telangana | Hyderabad | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Address : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati, Assam-781005 |
Bihar | Patna | Address: HDFC Bank Ltd, |
Chattisgarh | Raipur | Address: HDFC Bank Ltd, |
North, North-West, West, South-West, New Delhi and South districts of Delhi | Delhi I | Address : HDFC Bank House, |
North-East, Central, Shahdara, East and South-East districts of Delhi | Delhi III | Address : HDFC Bank House, |
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 |
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Delhi II (Haryana NCR) | Address : HDFC Bank House, |
Himachal Pradesh, Punjab,Union Territory of Chandigarh and 3 - Districts of Haryana - Panchkula, Ambala and Yamuna Nagar | Chandigarh | Address : HDFC Bank Ltd, Bank House, Plot No - 28, Industrial Area, Phase I, Chandigarh - 160002 |
Jammu and Kashmir | Jammu | Address: HDFC Bank House, |
Jharkhand | Ranchi | Address: HDFC Bank Ltd, |
Karnataka | Bangalore | Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, |
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | Thiruvananthapuram | Address: HDFC Bank Ltd |
Madhya Pradesh | Bhopal | Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, |
Districts of Mumbai, Mumbai Suburban and Thane | Mumbai I | Address : HDFC Bank Ltd, 5th Floor, Tower B, |
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Mumbai II | Address : HDFC Bank Ltd, 5th Floor, Tower B, |
Odisha | Bhubaneswar | Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003 |
Rajasthan | Jaipur | Address : HDFC Bank Ltd, |
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. |
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow - 226001 |
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Address : HDFC Bank, 2nd Floor, Lucknow - 226001 |
West Bengal and Sikkim | Kolkata | Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001 |
FAQS
1. How can I find the nearest branch of HDFC Bank?
Customers can easily locate the nearest branch through the bank’s official website. On the website, you can go to the ‘Locate Us’ page to know the branch nearest to you.
2. What is the average interest rate on HDFC Bank Personal Loan?
The interest rate ranges between 10.75% to 21.30% and is determined based on your eligibility.
3. What is the processing fee of HDFC Bank Personal Loan?
The processing fee is up to 2.50% of the loan amount subject to a minimum of Rs.2,999 and a maximum of Rs. 25,000 for salaried customers. This again depends on your loan eligibility conditions.
4. Can I prepay HDFC Bank Personal Loan?
Yes, prepayment is allowed in part or full after repayment of at least 12 EMIs. Part-payment is allowed up to 25% of principal outstanding and is allowed only once in the financial year and twice during the entire loan tenure.
Hdfc Bank Personal Loan Customer Care - Customer Reviews
YAMANURAPPA
Good website - easy to use,Very Nice
Akhilesh Singh
Usefulness of information,NIce
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