HDFC Bank Credit Card Customer Care Pune

HDFC bank credit card customer care Pune - Helpline number

HDFC bank Credit card customer care Pune division can be contacted by HDFC bank customers if they ever face any problems with their credit card. Whether the card has been stolen, misplaced, lost, or for any other queries, here is the customer care number for HDFC bank credit card concerns in Pune:

HDFC bank offers several channels to customers who wish to raise any issues or complaints regarding HDFC credit cards. Customers who do not get an appropriate resolution through any of all of the above-mentioned channels can, as a last resort, contact the banking ombudsman officially appointed by the RBI.

HDFC bank credit card customer care Pune

HDFC bank credit card customers also contact the bank using the toll-free number provided below for their credit card queries. This number is meant for individuals who do not prefer to validate their details at the time of calling customer care:

HDFC Credit Card Customer Care Number Pune 020 61606161

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HDFC bank credit card customer care Pune - report unauthorised transactions

The toll-free number provided below is specifically meant for customers to call the bank in case of an unauthorised transaction has been identified on their HDFC credit card:

HDFC bank credit card customer care Pune - how to contact via E-mail ID

Customers who wish to write an email to HDFC bank credit card division for any credit card related queries or concerns can do so by using the email address given below:

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HDFC bank credit card customer care Pune – know the bank branches

Customers who are not satisfied with the resolution provided through the numbers or email address mentioned above can approach the nearest HDFC bank branch in Pune. They can also choose to write to the office address or call on the phone number of the branch for getting resolutions on credit card concerns. Here are the details of the bank's branches in Pune:

HDFC bank credit card customer care Pune - grievance redressal

In case, the resolutions provided by the above channels are not satisfactory, credit card customers can escalate the matter to higher officials at the bank. Here are the steps to be followed for escalating the issue to the bank’s grievance redressal department:

As a first step, credit card customers can submit an online form through the bank’s website for registering the complaint. In the absence of a satisfactory resolution of the query, customers can reach out to the grievance redressal officer of the credit card division through phone or letter. A designated bank officer is appointed by the bank to look after complaints on each product.

For credit card issues, the Grievance redressal officer’s contact number is 044-23625600. This channel is available from Monday-Saturday between 9:30 am-5:30 pm.

The postal address of HDFC bank credit card grievance redressal officer is:

Regular Post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO Chennai - 600 041

Courier

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai - 600 041

Despite seeking resolution from the above-mentioned channels, if a customer is not satisfied, he/she can escalate the issue further to the bank’s Principal Nodal Officer (PNO). Here are the state-wise contact details of the Principal Nodal Officer:

About HDFC bank

Housing Development Finance Corporation Limited or HDFC bank started its operations in India back in 1994 under the leadership of CEO Mr Deepak Parekh with few banking services, primarily as a private bank. It was the first company in the country to offer a range of banking services. Today, it is one of the market leaders in the banking sector with the primary objective to become a world-class Indian Bank.

HDFC bank credit card customers can reach out to the bank’s customer care department using various channels. The bank’s customer care team is available 24×7 for resolving customer queries and concerns. Customers can even get their queries addressed through the bank’s interactive voice response system (IVRS). Here are the different channels for credit card customers in Pune to get in touch with HDFC bank customer care.