Freecharge

Freecharge is a mobile payment portal that can be used to make utility payments, get attractive cashback offers as well as discount offers. Customers get many other benefits from Freecharge like insurance premium payment, instant fixed deposits, e-gold, mutual funds, etc. Freecharge provides the customers a secure platform to make payments as well as receive funds. The payment modes of Freecharge also include UPI payment mode and can link their bank accounts to their Freecharge account.

Steps to Download and Register with Freecharge

Freecharge is a mobile application that is available to Android users. Customers can download the application from the Google Playstore. The steps involved in the same are mentioned below.

• The first step is to search for the application in the Playstore and download it.
• After downloading the application, the customer will have to fill out the basic details required to register with the application and start using it for its various unique services.
• After filling out basic details like name, mobile number, email id, the user will be sent an OTP which will have to be submitted to validate the registration and authenticate the identity of the user.

How to register a UPI ID on Freecharge?

As mentioned above, Freecharge also provides the customers with the UPI platform for digital payments. The customer can link their bank account under this platform and make cashless payments at point of sale or e-commerce websites or any other avenue as the case may be. The UPI associated with Freecharge will be the user name selected by the customer ending with the suffix ‘@freecharge’

The steps to register for the UPI id of Freecharge are mentioned below

• First step is to open the application on the mobile phone and select the BHIM UPI option from  the available options under Menu
• The customer will then be asked to submit the mobile number associated with the bank and validate the same by providing the OTP generated on such number.
• After this the customer will have to submit the user name that he/she wishes to use as the freecharge UPI id.
• Next step is to set a UPI PIN associated with the User id generate for Freecharge
• The bank account of the user will be linked to the UPI Id of the customer.

The customer will then be able to send or receive payments via their Freecharge UPI id to anyone just like any normal transaction through a debit or credit card using the UPI PIN generated at the time of registration.

Advantages of Freecharge UPI

The UPI feature of freecharge is the additional payment gateway that the application provides along with its own payment portal. The UPI payment portal of the provides the customers wilt many benefits like,

• Hassle free payments
• Additionally Secure payment portal 
• Security for the confidential bank account information
• Zero payment charges or transaction fees on payments through UPI
• Additional benefits like cashback offers and discount offers
• Available 24x7 unlike bank transfers that are usually not available on weekends or bank holidays

How to make payments through Freecharge?

Freecharge offers many modes of making a payment at the time of any transaction made by the user. The multiple payment gateways offered by Freecharge are discussed below.

UPI Payment

The UPI payment as discussed above is the secure payment portal offered by the Government of India to the partner and eligible payment service providers. The UPI payments can be affected by linking the bank account of the customer to the Freecharge application. The payments will be authenticated by providing the UPI PIN at the time of making the payment for the transaction of the customer.

Scan and Pay

The other inbuilt feature of Freecharge is to make the payments by the Scan and Pay mode of Freecharge. Customers can scan the QR Code of the seller displayed at the point of sale. Such unique QR Code will be read by the camera of the user’s phone and will authenticate the payment to be made by the customer. There is no need to provide any OTP or PIN at such time for this kind of payment mode.

Chat and Pay

This is the unique feature of Freecharge where the customer can make a payment for any transaction through the chat window mode. The chat window for the same can be found at the home screen of the Freecharge application of the customer. The customer will have to open the chat window and send the money or payment to the desired destination.

Offline PIN Feature

This refers to the ‘On the go’ feature or payment mode of Freecharge. This feature can be used in the offline mode as well where the user does not have a steady wifi or mobile internet connection.

OTP

This is the most basic payment mode available in any similar payments application. The customers can send the payment to the desired destination by adding the mobile number of the seller at the available payment portal and then authenticating the payment via an OTP. Alternatively, customers can provide their own mobile number and the seller can charge the payment through Freecharge by authenticating the same via OTP generated at the customer’s mobile number.

Salient Features of Freecharge App

Freecharge offers many features to the customers that make it a very convenient and a must have mobile application among users. The features of Freecharge are discussed below.

Recharge

Customers can easily recharge their mobile plans through Freecharge. Freecharge offers a platform for quick recharge of postpaid as well as prepaid mobile phone plans. Apart from this, the customer can also recharge DTH connections that are partnered with Freecharge. Customers can get attractive recharge codes of Google Play on their Freecharge Application.

Mutual funds

Freecharge also provides the customers an investment platform to start investing in Mutual funds. The process is very easy and the customers can contact the customer care of Freecharge for the details of the same.

Insurance

The other important feature of Freecharge is the benefit of insurance premium payment with partner insurance providers. Customers can pay the insurance online without any hassles.

Utility payments

Freecharge offers the customers a secure platform to pay their utility bills like Water, Gas and Electricity. The list of partner entities for such utility payments can be obtained from the website of Freecharge or through its mobile application or customer care service.

Cashbacks and offers

The additional benefits of making payments through Freecharge are the cashback or discount offers offered by many merchants or e-commerce websites.

Summary or History of all Transactions of the customer

Customers also get the benefit of a complete history of their transactions and can thus track their spending helping the customer to plan their expenses.

Cashless payment mode

Freecharge provides the benefit of cashless payments so the customer can carry out the transactions without the burden of carrying cash all the time. This is especially helpful in case of emergencies and if the customer does not have any cash or insufficient cash.

Customer support

Freecharge provides excellent customer support for any queries or issues that they may have with regards to the financial services or any payments made, cashback to be received, refunds, rewards, discount offers and more. Customers can contact Freecharge at their toll free number 1800 572 7133.

Other Benefits

The other benefits or features of Freecharge are facilities like E-Gold, Express Fixed Deposit, Axis Plus Credit Card accepting payments (from the point of view of the merchants). Customers can get the details for such benefits by contacting the customer care service of Freecharge.

FAQs – Freecharge