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Applying for the EMI moratorium differs from bank to bank. Ever since the RBI has announced the moratorium, banks have made sure that their customers are informed on what is to be done to apply for the moratorium. And all the information on how to avail the moratorium can be checked on each bank's official websites. The most commonly followed way for letting customers opt for the EMI holiday is by sharing links through SMSs or emails.
A few financial institutes are also sharing numbers on which borrowers will be able to call them and confirm whether they want to avail the moratorium or not. There are banks that also opt for the moratorium automatically, unless you contact them and opt out. The repayment holiday was introduced for people who are having a difficult time managing their expenses due to pay cuts or loss of job. But as this EMI moratorium is not compulsory, it is better to pay monthly EMIs off as per schedule as taking up the moratorium will increase the interest burden on the payments made after the moratorium.