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Customer Care Numbers Of All Banks In India
In India, there are hundreds of banks that provide various banking services to millions of customers. Both public and private sector banks provide banking, investing, savings, money transfer, payments, loans, and a multitude of other financial services. Customers' experiences with their banks are what gives one bank a competitive edge over another. In banking, one of the most effective means to keep consumers coming back is to provide excellent customer service. It entails thoroughly and promptly responding to customer queries and complaints, as well as dealing with customers via personal meetings, telephone, mail, and email.
Different Types of Customer Support Offered By Banks
One of the most common ways to reach a bank’s customer support is via Phone. Most banks have a toll-free customer care number that allows their customers to get in touch with their bank from anywhere anytime. Some of the most common ways to reach a bank’s customer support department are:
- Toll-free telephone numbers for general queries and concerns
- Toll-free telephone numbers for debit or credit card hot listing or blocking
- City-wise call center support
- Customer support via email
- Live chat option online through Netbanking as well as Mobile Banking
- Web support via forms on Netbanking
- SMS support for account-related queries
- Branch wise customer support officers
- Grievance Redressal desks
Bank of India Customer Care
Customers can contact the following BOI customer care numbers to report their queries, grievances, complaints, etc. Given below are the numbers which can be contacted for queries regarding any BOI banking product:
General Banking Queries
1800 220 229 – Toll-free
1800 103 1906 – Toll-free
(022) – 40919191 - Chargeable
1800 220 088 - Toll-Free
(022) 40426005/40426006 - Chargeable
Hot Listing (Deactivating Credit Card) - Toll-Free: 1800 220 088, Chargeable: (022)40426005/40426006
Merchant Enrolment - (022)61312937 - Chargeable
Debit Card / Savings Account Customer Care: If you have queries or issues regarding your savings accounts and debit cards, then you can contact on the contact numbers given below:
For general queries - (022)40429036, (080)69999203
For hot listing or deactivating your debit card –
Toll-free: 1800 425 1112
Land Line: (022) 40429123 / (022)40429127
Chargeable numbers: (044) 39113784 / (044) 71721112
All types of Enquiry - Toll-Free: 1800 220 088, Land Line : (022) 40426005/40426006
For RTGS related issues: (022) 67447092 / 93
For NEFT related issues: (022) 61312984/61312992/61312997
For NRIs, then they can call on the given number to report their queries:+91 22 40919191
Additional Read: Bank of India Home Loans
Bank of India Customer Care Email IDs
If a customer wants to contact the bank via email queries, grievances or complaints, the following email IDs can be used:
For general queries or enquiry, customers can email the bank representatives on the given below email ID: BOI.CallCentre[at]bankofindia[dot]co[dot]in
For issues regarding credit or debit cards, customers can mail their queries on the given below email ID: boi[dot]customerservices[at]oberthur[dot]com
For hotlisting or deactivating the card, customers can mail on the given below email ID: PSS[dot]Hotcard[at]fisglobal[dot]com
For RTGS related issues, customers can mail on the given below email ID: Rtgs[dot]boi[at]bankofindia[dot]co[dot]in
For NEFT related issues, customers can mail on the given below email ID: Boi[dot]neft[at]bankofindia[dot]co[dot]in
State Bank of India Customer Care
An account holder can call on SBI 24/7 customer care number for any kind of questions, queries, feedback or complaint. The bank has 2 numbers for customer support:
General Queries:
Toll Free | |
Toll Free | |
Chargeable |
Also Read: SBI Yono App Features Benefits
SBI Credit Card Customer Care
SBI credit card customers can call the bank’s dedicated credit card services department and get instant service related to their credit card.
Toll Free | |
Toll Free | |
1800 11 1109 (Toll Free) | To report any unauthorized transactions |
To report any unauthorized transactions | |
080 - 2659 9990 (Chargeable) | To report any unauthorized transactions |
SBI Personal Loan Customer Care
Customers can call the SBI personal loan customer care team to get answers to their queries regarding their loans and EMIs. One can place a call to the following toll-free number:
Toll free | |
Toll free | |
Chargeable |
SBI Customer Care Service via SMS
SBI offers SMS and missed call banking services to its customers. Following are the SMS codes of the most common services:
| Number | Message | Purpose |
|---|---|---|
8008202020 | UNHAPPY | File a complaint |
09223766666 | BAL | Check your balance |
09223866666 | MSTMT | Mini Statement |
567676 | BLOCK | Block your ATM Card |
567676 | PIN | Generate new ATM PIN |
09223588888 | CHQREQ | Cheque Book Request |
09223588888 | ESTMT | E-Statement for the last 6 month |
SBI Customer Care Email Address
customercare[at]sbi[dot]co[dot]in
contactcentre[at]sbi[dot]co[dot]in
SBI Customer Support Mailing Address:
Customer Service Department
State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021
Tel: 022-22029456
Fax: 022 22742431
Frequently Asked Questions: Customer Care Numbers of Banks
1. What should be done if my card is lost / stolen?
Depending on the card that you own (debit/credit), contact the respective bank’s customer care number for hotlisting or blocking your card immediately. Most banks have dedicated helpline numbers for the same.
2. My address and/or phone number has changed, how do I update this information on my accounts?
To change the address and/or phone number on your account, you can contact the toll-free number of your bank to speak with a customer service representative. They will guide you on the specific formalities to be followed for the change request.
3. What if my queries are not addressed by toll-free numbers and even email id provided by my bank?
Each bank has a grievance redressal desk which can be contacted in case your queries are unanswered via the call centre or email id. You can write to them or talk to a representative at grievance redressal desk to get your concerns addressed.
4. What are the hours of operation of the toll-free number provided by my bank?
In most cases, the toll-free numbers are available 24/7 for customer support. However, for some of the customer service desks (especially chargeable numbers), you may have to look up the specific timeline that they operate in.
5. Can I order a cheque book without physically going to the bank?
Yes. You can order a cheque book via raising a service request on the bank’s website provided the bank offers online service. You may also reach out to the customer service desk via toll-free numbers if your bank allows.
6. How do I check my bank account balance online?
You can easily check your bank account balance via the bank’s app on your mobile phone or by visiting the bank’s website. You may also use the bank’s IVR facility for checking your bank account balance.
End Note
Today, most banking customers can easily dial their bank’s toll-free number and talk to bank customer care to get benefits of ATM card blocking, balance enquiry, bank loan enquiry, internet banking activation and much more. With the availability of multiple channels of communication, customers can easily reach out to their bank for various queries and concerns.
