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Corporation Bank Personal Loan 24X7 Customer Care
Corporation bank has a systematic customer cares service channel to deal with any issues that the customers may face with regards to the various products and services offered by the bank or to get any information about the same. Customers can call the general enquiry number as well as the specific query number to resolve their specific queries like personal loans, credit card or debit card related issues, NRI banking, corporate banking, etc.
The customers can contact the 24X7 customer care department for any queries related to personal loans by calling up the following toll-free numbers:1800 425 2407,1800 22 6606.
The customer care team can also be reach via the following e-mail ID ftscentre[at]corpbank[dot]co[dot]in and for any general queries, you can mail at query[at]corpbank[dot]co[dot]in.
About Corporation Bank Personal Loan Customer Care
What is the Corporation Bank Personal Loan Customer Care Number?
Customers can contact the customer care service of the bank for any kind of queries or to register their complaints or grievances regarding personal loans on their general query channels or their retail lending division. The channels for the same are,
General query –
- Toll free number – 1800 425 3555
- Email id – query[at]corpbank[dot]co[dot]in
- Postal address – Corporate Bank Customer Service Division, Corporate Office, Mangala Devi Temple Road, Pandeshwar, Mangalore – 575001
Retail Lending Division –
- Landline number – 0824-2861447
- Email id – horls[at]corpbank[dot]co[dot]in
- Postal address - Corporate Bank Retail Lending Division, Corporate Office, Mangala Devi Temple Road, Pandeshwar, Mangalore – 575001
Forex –
- Email id – ibd[at]corpbank[dot]co[dot]in
- Postal address - Corporation Bank Investment & International Banking Division 15, Mittal Chambers, 1st floor, Nariman Point Mumbai – 4000021
The bank enables the customers to submit their queries or request a call back regarding any products that they are interested in by submitting an online request for the same at a separate portal available at the bank’s website.
What is a Personal Loan?
Personal loans are one of the basic products offered by any bank. They are the quickest and the easiest mode of loans available in the market without any hassles and lengthy documentation and verification process.
Details of Corporation Bank Personal Loan
The personal loans offered by Corporation Bank is at easy affordable rates of interest with minimum documentation to enable the customers meet their genuine personal needs like medical emergencies, wedding in the family, travel plans, renovation plans for their home, etc. Customers can find some of the details of the personal loans offered by the bank here.
- The eligible customers for such loans are the permanent employees of Central /State Government, Public Sector Undertakings, Schools, Colleges, Universities, Research Institutions, Public Limited/Private Limited Companies, employees having their salary routed through the bank, pensioners having their pension account with the bank and other non-salaried individuals having a regular relationship with the bank.
- The minimum and maximum loan amount that can be disbursed under this scheme is Rs. 10,000 and Rs. 3,50,000 respectively for a maximum tenure of 60 months (5 years). The amount of loan disbursed in each case will depend on the class of the individual (salaried/Non-salaried/pensioner) as well as the length of their relationship with the bank.
- The rate of interest for such loans ranges from 10.75% to 12.25% (applicable from November 2019) and depends on the credit score as well as the relationship of the customer with the bank.
- The bank charges a nominal processing fee of 1.5% of the loan amount (maximum Rs. 500) at the time of sanctioning of the loan.
- The bank also requires a co-obligation or third party guarantee as per its policy to sanction the loan and has no prepayment charges or any margin requirements.
Grievance Redressal
Corporation Bank has three levels of escalation within its system. The following are the levels of escalation available to the customer if he/she has to report any issue or raise any query.
Level 1 –
The primary level of escalation is where the customer raises the complaint or issue with the customer care of the Bank or at the Bank’s Branch to Branch Manager. The tracking id is generated at this point which has to be mentioned in all future correspondence. Customers can expect a response within 7 working days of filing the complaint or grievance.
Level 2 –
If the response received by the customer from the Branch Manager is unsatisfactory or if the response is not received in due time, such customer can contact the Customer Relation Officer at the Zonal Level. The response at this stage is to be received within15 working days of raising the complaint to the Zonal Level.
Level 3 –
The customer can further escalate the complaint/grievance to the Nodal Officer and the Chief Grievance Redressal Officer at the Head office as appointed by the Bank in this regard.
If after exhausting the above channels of addressing the issue, the customer has still not received a satisfactory response or the response is not received in due time, the customer can contact the Banking Ombudsman appointed by RBI.
The contact information of all the Nodal and the Zonal Offices is enlisted below.
| ZONE | ADDRESS | TELEPHONE |
|---|---|---|
Ahmedabad | Corporation Bank Zonal Office II Floor, P.B.No.4106 Near Navrangapura P.O. Ahmedabad -380 009 | |
Bhopal | Corporation Bank Zonal Office Plot No.181, Hardev Complex, Zone II M.P.Nagar Bhopal - 462 011 | |
Jaipur | Corporation Bank Zonal Office 2nd Floor, Orbit Mall Ajmer Road Jaipur-302006 | |
Vadodara | Corporation Bank Zonal Office Peridot Hub, 24, Urmi Society, Near Urmi Crossing, Productivity Road, Akota, Vadodara - 390007 | |
Rajkot | Corporation Bank Zonal Office "Nijanad", Dhebar Road, PB.No.556, Rajkot-360002 | |
Bengaluru South | Corporation Bank Zonal Office 5th Floor, Nitesh Timesqaure No.8, M G Road Bengaluru - 560001. | |
Bengaluru North | Zonal Office Ground Floor, “Jeevan Sampige”, No. 1/1, 2nd Main, Sampige Road, Malleswaram, Bengaluru - 560 003 | |
Belagavi | Corporation Bank Zonal Office Sagar Plaza Kolhapur cross, P.B. Road Belagavi - 590 010 | |
Hubballi | Corporation Bank Zonal Office Moorusavira Mutt Press Building, New Cotton Market Road P.B. No. 619 Hubballi -580 029 | |
Mysore Zone | Corporation Bank Zonal Office #2254, “Kousalya” III-Floor, South Wing, Vinobha Road Mysuru - 570005 | |
Mangaluru | Corporation Bank Zonal Office 8th Cross, Gandhi Nagar, Near Ladyhill Circle, Mangaluru - 575 001 | |
Udupi | Corporation Bank Zonal Office Corporation Bank Building Corporation Bank Marg P.B. No.64 Udupi - 576 101 | |
Chennai | Corporation Bank Zonal Office 38 & 39, Whites Road P. B. No. 2227 Chennai - 600 014 | |
Coimbatore | Corporation Bank Zonal Office Zonal Office, Renga’s “Westend” P.B.No.6433, T.S. No.12/20 N.S.R. Road Saibaba Colony Coimbatore - 641 011 | |
Tiruchirapalli | Corporation Bank Zonal Office First Floor, Sivasakthi Complex, No.174, 10th Cross (West), Thillainagar, Tiruchirapalli- 620018 Dist: Mutharaiyur, State: Tamil Nadu | |
Thiruvananthapuram | Corporation Bank Zonal Office Apporva Chambers, TC 14/2143 (2), Sunny Meads lane, Palayam, Thiruvananthapuram-695034 Dist: Thiruvananthapuram, State: Kerala | |
Kochi Zone | Corporation Bank Zonal Office 35 / 3078, J & J1, II Floor Pukalakkatt Building Thammanam Road, Palarivattom | |
Nellore | Corporation Bank Zonal Office No.15/196, Gunturuvari Street, Brindavanam, Nellore-524 001 State: Andhra Pradesh | |
Delhi North | Corporation Bank Zonal Office M.G.F. Building, 2nd Floor, 1, Faiz Road, Jhandewalan, New Delhi -110 005 | |
Delhi South | Corporation Bank Zonal Office M.G.F. Building, 1st Floor, 1, Faiz Road, Jhandewalan, New Delhi -110 005 | |
Ludhiana | Corporation Bank Zonal Office SCO 16, Sector- 32 A Chandigarh Road LUDHIANA - 141010 Dist: Ludhiana, State: Punjab | |
Chandigarh | Corporation Bank Zonal Office Chandigarh [8818] SCO 86, Sector 5, Panchakula – 134 109 Haryana | |
Meerut | Corporation Bank Zonal Office R P G Towers, 1st Floor 495/1, Mangal Pandey Nagar University Road MEERUT-250001 Dist: Meerut, State: Uttar Pradesh | |
Lucknow | Corporation Bank Zonal Office 1-1/F, Ashok Marg Near Nishatganj Gomti Bridge Lucknow - 226 001 | |
Varanasi | Corporation Bank, ZO-Varanasi D-58/50, Kashi Plaza, 1st Floor, Rathyatra Sigra, Varanasi-221010 | |
Greater Mumbai | Corporation Bank Zonal Office 28, Mittal Chambers, II Floor Nariman Point Mumbai - 400 021 | |
Thane | Corporation Bank Zonal Office Coral Square, 2nd Floor, Opp. Suraj Water Park, Near Kanchan Pushpa Society, Ghodbunder Road, Thane-400607 Dist: Thane, State: Maharashtra | |
Pune | Corporation Bank Zonal Office 201 202, 2nd Floor, Stellar Enclave D.P. Road, Near Parihar Chowk Aundh Pune 411 007 | |
Goa | Corporation Bank Zonal Office 2nd Floor, Jeevan Vishwas Building Plot No.2, EDC Complex, Patto, Panaji Goa - 403001. | |
Kolkata | Corporation Bank Zonal Office 3, Middleton Row Ground Floor Kolkata -700 071 | |
Patna | Corporation Bank - Zonal Office Chunni Plaza Apartment, Complex - B, Ground Floor, Kankarbhag Main Road, Near Nalanda Medical College, Bahadurpur Housing Colony, Agamkuwan, Patna-800026 State: Bihar | |
Hyderabad | Corporation Bank Zonal Office 5-9-88/18/88/2, I Floor Sapphire Complex, Chapel Road P.B. No. 384 Hyderabad - 500 001 | |
Vijaywada | Corporation Bank Zonal Office D no.27-33-2, I & II Floor, Shivani Towers, Godavallivari Street, Governorpet Vijayawada – 520002 | |
Bhubaneswar | Corporation Bank ZO-Bhubaneswar, 1st Floor, Block-4, Wing-3, BMC Bhawani Enclave, Bhubaneswar – 751007 |
About Corporation Bank
Corporation Bank was founded in the year 1906 and has its headquarters in Mangalore, India. It is a public sector bank having a huge network of 2432 fully automated CBS Branches, over 3000 ATMS and 4724 branches across the nation.
FAQS
1.What is the emergency helpline number for customer care services?
The emergency helpline number for customer care service is 0824- 286 1586.
2.What are the customer care contact details for queries regarding internet banking or complaints?
Customers can contact the bank at the following contact points for information on Internet banking or complaints. Postal Address – Corporation Bank- Web Centre, Shresta Bhumi, Door No. 870pp. KIMS, KR Road, Bangalore – 560004 Email – webcentre[at]corpbank[dot]co[dot]in ibank[at]corpbank[dot]co[dot]in telephone – 1800 425 2407
3.What is the maximum repayment tenure for the personal loans of the bank?
The maximum repayment tenure of the personal loans is 60 months (5 years).
4.What is the general query number for Corporation Bank?
The general query customer care toll free number is 1800 425 3555 available from 8am -8 pam on all working days.
5.Does the Bank charge any fees or penalty for prepayment of the personal loan?
The Bank has no prepayment charge or penalty levied for prepayment or part payment of personal loans as per its policy in this regard.
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