Corporation Bank Credit Card Customer Care

Corporation Bank Credit Card Customer Care

Corporation Bank merged with Union Bank of India effective 1 April 2020

The old IFSC code was discontinued from April 1 2021, and account holders started using the new IFSC code from the specified date to ensure their financial transactions do not fail.

For any information and queries related to credit card, call customer care  Union Bank Of India Credit Card Customer Care Number

Corporation Bank Credit Card Customer Care Toll-Free Number: 1800 22 6606

Corporation Bank was founded in 1906 and offers pCorporation bank is one of the leading public sector banks of the country has a variety of products and services for its huge customer base. Some of the products and services so offered are loans (car loan, education loan, personal loan, home loan), Forex, NRI banking services, credit/debit cards, net banking and many more.

Corporation Bank has a systematic customer care service to take care of any kind of queries or address any issues or concerns that the customers may face. The customers can contact the general customer care service number or the specific customer care number depending on the nature of the query or issue.

What is the general customer care number of Corporation Bank?

The general customer care number that the customers can contact in case of any general or routine queries is 1800 425 3555 between 8.00 am to 8.00 pm on all working days. They can also contact the customer care through email on the email id query[at]corpbank[dot]co[dot]in. The customers can also write to the bank in case they are unable to contact the bank either through the toll-free number or through email on the following address

Corporation Bank

Customer Service division,

Corporate Office,

Mangala Devi Temple Road,

Pandeshwar,

Mangalore – 575001

Corporation Bank also has an emergency customer service helpline number. The customers can contact the following number in case of any emergencies – 0824 2861586.

What is the Credit Card Customer Care Number?

Corporation bank has a separate customer care service dedicated to solving all the queries or concerns pertaining to credit cards. The customers can contact customer service through any of the following channels to address their issues regarding credit cards

• 24x7 Toll-free customer care number –1800 22 6606
• Other telephone numbers – 0824 – 2861633 (available Monday to Saturday between 10.00 am to 5.00 pm except on 2nd and 4th Saturday)
• Email – hoccd[at]corpbank[dot]co[dot]in
• Postal address – Customer Service division,

   Corporation Bank

   Head Office,

   Mangala Devi Temple Road,

   Pandeshwar,

   Mangalore – 575001

The Bank also enables the customers to hotlist or block their cards in the event that such a card is stolen or lost or is misused. The customers can contact the customer care on the following numbers in such scenarios.

• Toll free number available 24x7 – 1800 22 6606
• Other contact number – 022 4042 6009

What is the ATM/Debit Card Customer Care number?

Corporation bank has a specific customer care service center to deal with any issues that the customers may face while signing the ATM /Debit Card. The customers can call on the following customer care numbers for any assistance required with respect to their ATM/ Debit cards.

• Toll free customer care number available 24x7 – 1800 425 2407
• Other contact number – 080 26600587, 26602500
• Email – ftscentre[at]corpbank[dot]co[dot]in
• Postal address – Corporation Bank

   FTS Centre 

   Shrestha Bhumi

   Door No. 87

   Opp. KIMS 

   K R Road,

   Bangalore – 560004

If the ATM/Debit card of the customer has been stolen or lost or misused the customer can contact on the following customer care numbers to hotlist or block such cards immediately.

• Toll-free customer care number available 24x7 – 1800 425 2407 
• Other contact number – 080 2660587/ 26602 500

What are the Customer Care numbers for Specific Queries?

Corporation Bank has a dedicated customer service centre that deals with all kinds of general and specific queries or concerns that the customers may face while conducting their day to day banking operations. The detailed list of the customer care contact information pertaining to specific queries is provided hereunder. The customers can contact these numbers and address their issues to specially trained customer care personnel that deal with the specific nature of enquiry.

What is the Customer Care Service for NRI Customers?

The Corporation Bank has set up a dedicated NRI Desk catering specifically to the needs of its NRI customers. The NRI customers can thus address their queries or raise any issues or seek any information as required by contacting the NRI Help Desk for any routine as well as any emergency situations. The address of the NRI Help Desk is provided here.

• NRI Help Desk - Mumbai
  Corporation Bank,
  NRI Help Desk, 1st Floor, Earnest Building
  Nariman Point,
  Mumbai - 400 021, India
  Email - nrihelp[at]corpbank[dot]co[dot]in

• NRI Help Desk - MangaloreCorporation Bank,
  NRI Cell, Head Office, Mangaldevi Temple Road,
  Mangalore - 575001, Karnataka, India.
  Email: nricell[at]corpbank[dot]co[dot]in

Grievance Redressal

Corporation Bank has three levels of escalation within its system. The following are the levels of escalation available to the customer if he/she has to report any issue or raise any query.

• Level 1 – The first level of escalation is the primary level of escalation herein the customer raises the complaint or issue with the customer care of the Bank or at the Bank’s Branch to Branch Manager. The tracking id is generated at this point which has to be quoted at all future interactions.
• Level 2 – If the response received by the customer from the Branch Manager is unsatisfactory or if the response is not received in due time, the customer can contact the Customer Relation Officer at the Zonal Level.
• Level 3 –The customer can further take the complaint to the Nodal Officer at the Head office as appointed by the Bank in this regard.

The contact information of all the Nodal Officers and the Zonal Officers as required is at the official website of the Bank.

If after exhausting the above channels of addressing the issue, the customer has still not received a satisfactory response or the response is not received in due time, the customer can contact the Banking Ombudsman appointed by RBI.

About Corporation Bank

Corporation Bank was founded in the year 1906 and has its headquarters in Mangalore, India. It is a public sector bank having a huge network of 2432 fully automated CBS Branches, over 3000 ATMS and 4724 branches across the nation.

corp bank credit card customer care FAQS