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The Calcutta Electricity Supply Corporation (CESC) plays a pivotal role in generating and distributing power in Howrah and Kolkata. As the country's first integrated electrical utility company, CESC serves a vast consumer base of approximately 2.9 million users across commercial, industrial, and domestic sectors within an area of 567 square kilometers. Read on as we detail the various methods of paying your CESC electricity bill, both online and offline, as well as provide essential information about rates and bill calculations.
CESC Bill Payment Online
CESC Bill Payment Online Through CESC Website
Paying your CESC electricity bill on the official website is a straightforward process. You can also use this platform to change your name or register complaints. Here's a step-by-step guide to paying your bill online:- Visit the official website of CESC.
- Under the 'Consumers' section, locate the 'My CESC' option and click on it.
- Select the 'E-Payment' option and click on Go.
- Note: This is available for low tension (LT) consumers only, high tension (HT) consumers will need to visit the office for bill payment.
- On the next page, select 'Monthly Bill.'
- Enter your 11-digit customer ID and captcha details.
- Fill in the relevant payment details.
- The bill details will be displayed.
- Choose your preferred payment method: card, NEFT/RTGS, ECS, or net banking.
- Complete the payment and receive the payment receipt from CESC website.
CESC Online Bill Payment Through CESC Mobile App
Paying your CESC electricity bill via the mobile app is convenient and user-friendly. Here's how to do it:
- Download the CESCAPPS from the Google Play Store or Apple Store.
- Log in using your mobile number.
- Under the 'My Account' option, you will find the bill payment feature.
- You can pay the bill using your card, net banking, bill desk, or Paytm.
- Depending on your chosen payment method, you may receive an OTP on your registered mobile number.
- Enter the OTP to finalize the payment.
E-Wallets
You have the option to pay your CESC bill using various e-wallets like Paytm, Mobikwik, Amazon Pay, and others. Here's how to pay your bill using Paytm:
- Visit the Paytm website or App.
- Click on 'Electricity,' found under the 'Recharge & Pay Bills' section.
- Choose your state (West Bengal) and electricity board (CESC Limited).
- Enter your Customer ID.
- Click on 'Proceed.'
- The bill details will be displayed.
- Select the option 'Pay Now' and complete the payment.
CESC Electricity Bill Payment Offline
If you prefer traditional payment methods or face connectivity issues, you can visit the nearest CESC office to make your electricity bill payment. However, remember to carry the bill with you. You can make payments in the form of cash, credit card, debit card, cheque, or demand draft.
CESC Electricity Rates in 2023
Understanding the electricity rates is essential for managing your expenses effectively. Here are the CESC electricity rates per unit in 2023:
Residential Slabs:
0 - 50 Units: Rs. 2.00 per unit51 - 100 Units: Rs. 2.50 per unit
101 - 150 Units: Rs. 2.75 per unit
151 - 250 Units: Rs. 5.25 per unit
251 - 500 Units: Rs. 6.30 per unit
501 - 800 Units: Rs. 7.10 per unit
Above 800 Units: Rs. 7.10 per unit
Commercial Rate: Rs. 7.52 per unit
Please note that electricity rates are subject to change, and it's advisable to check the latest rates on the CESC official website or by contacting their customer support.How to calculate CESC Electricity Bill
Calculating your electricity bill is essential for budgeting. Here's a simple way to calculate your CESC electricity bill:For Residential Consumers:
1. Determine the number of units consumed in a month, which you can find from the meter reading.2. Identify the applicable slab rate for your consumption.
3. Multiply the consumed units by the respective slab rate.
4. Add any extra charges such as Fuel Surcharge Adjustment, Electricity Duty, Municipal Tax, and others to calculate your total electricity bill.
For Commercial Consumers:
1. Commercial consumers do not have slab rates, and there is no subsidy.2. Calculate the electricity bill by multiplying the consumed units by the commercial rate.
3. Add any additional charges like Fixed Charges, Fuel Surcharge Adjustment, Electricity Duty, Municipal Tax, and others to determine your total electricity bill.
CESC Bill Payment Status Check
Checking your electricity bill amount and bill payment status is simple. You can log in to the CESC website or mobile App and view the previous electricity bills paid and the current electricity bill if there is an outstanding.
CESC Helpline Numbers/ Customer Care
The helpline numbers or customer care numbers for CESC electricity board are, 1860 500 and 1912.
FAQs on CESC Electricity Bill Payment:
1. Will I receive a receipt after paying my bill online?
Yes, once your payment is complete, you will receive a receipt on your registered email ID.
2. What if the amount is debited twice from my card or bank account?
Any excess amount debited will be adjusted in your subsequent bills or unpaid bills.
3. Can I download a copy of the bill from the CESC website?
Yes, you can download a copy of your bill from the CESC website. Look for this option under the 'My CESC' section.
4. Should I inform CESC if there is a variation in my consumption?
Yes, it's important to inform CESC in case of variations in consumption. You should do so in writing to a Senior Commercial Executive.