Canara Bank Credit Card Customer Care

How can you raise issues or complaints with Canara bank credit card customer care?

Canara Bank credit card customer care is available for users 24*7. The bank’s credit card customer care division executives can be directly contacted on the bank’s toll-free number. For any credit card related queries or complaints, customers can reach out to the below mentioned Canara Bank Credit Card Customer Care Numbers:

• 1800 425 0018
• 1800 103 0018
• 1800 208 3333
• 1800 3011 3333

Those who are calling from outside India can give a call on +91-80-22064232 (chargeable number) to reach out to the Canara Bank Credit Card customer care division.

canara bank credit card mail id

Canara bank credit card customers can send an email to the bank for getting their credit card related issues or concerns resolved. The email address is: hocancard[at]canarabank[dot]com

Canara Bank credit card postal address

If one’s concerns are not addressed through the bank’s call centre or email query, customers can also write to the bank at the following address:

The Deputy General Manager,

Canara Bank,

Card Division,

Naveen Complex,

5th Floor, No. 14, MG Road,

Bangalore – 560 001

How to hotlist Canara bank credit card

If a customer has lost his/her Canara bank credit card or it has been stolen, they must ensure to block it at the earliest. For hotlisting a Canara Bank credit card, customers can follow the below-mentioned steps:

• Send an SMS in the following format from your registered mobile number to 9266623333.  CAN (space) HOTLISTCC (space) Card Number (16 digits) Date of Birth The date of birth should be in the following format: YYYYMMDD.
• After hotlisting the credit card, the cardholder receives a confirmation SMS alert from Canara bank.
• Alternatively, customers can call on the below-mentioned toll-free number and report the loss or theft of the card:  1800-425-0018 (available 24*7)
• Customers can also log in to the Canara Bank Mobile Banking/Internet Banking website. They have to use their username and password to log in. Once logged in, customers must to the ‘Hotlist Credit/Debit Card’ section and fill in all the required details

How can non-customers get Canara bank credit card information?

If an individual is not yet a Canara Bank credit card user but would like to know about various product offerings and features, he/she can follow the below-mentioned steps to reach out to the bank’s card division:

• Go to Canara bank’s non-customer information page
• Provide all the required details like name, address, contact no., etc.
• Choose ‘Credit Card’ from the drop-down menu under the ‘Interested Products’ tab
• To submit a query, click on the Submit option

The request or enquiry will be registered and bank executives will then reach out to clarify on required information.

What are the eligibility criteria for the Canara bank credit card?

The eligibility criteria for availing of Canara bank’s credit cards are different for each of the bank’s card offerings. Mentioned below are the general set of criteria for credit cards offered by the bank:

Domestic and Global Cards:

• Record of satisfactory dealings with Canara bank, especially the branch of application.
• The bank gives preference to existing account holders.
• Applicants must have a PAN card.
• The minimum income requirement is Rs. 1 lakh annually.
• A good credit history with a credit score as per the bank’s expectations.
• A valid mobile number is essential to subscribe to SMS alerts.

Corporate Card:

• Companies or firms with credit limits as per Canara Bank S1 and S2 status.
• Companies without credit limits should have had 12 months of satisfactory dealings.
• Member affiliate banks can apply too.

Conclusion

Canara bank has always prioritised its customers and the same is the same with its credit card division. Considering the multiple channels through which customers can reach the bank, it clearly shows that the bank has excellent customer focus to ensure satisfactory dealings.

Canara Bank Credit Card Customer Care Number FAQS