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Bank of Maharashtra Customer Care Number
Bank of Maharashtra is a well-established and one of the oldest banks in India. Bank of Maharashtra (BOM) is a public sector bank with its head office in Pune, Maharashtra. Established on 16 September 1935, the bank currently has over 1800 branches spread across all States and Union Territories. The bank offers a wide assortment of retail and corporate banking services including credit cards, loans, deposits, insurance, corporate banking, and securities among others to over 15 million customers.
The bank offers 24/7 customer service across all its branches and covering all its products and services to resolve the queries and complaints of all its customers. Customers can also share their grievances, queries, complaints, and feedback regarding the bank to Bank of Maharashtra customer care team via phone, email, or SMS. If you wish to reach out to the customer care team.
About Bank of Maharashtra Customer Care
- Bank of Maharashtra Customer Care Toll-Free Numbers
- Bank of Maharashtra Customer Support by Email
- Bank of Maharashtra MahaSecure Customer Care Helpdesk
- Bank of Maharashtra Customer Care Helpdesk for ATM Cards
- BOM Customer Care Helpdesk for Credit Cards
- BOM Customer Care Helpdesk for Internet Banking
- Bank of Maharashtra Redressal of Complaints and Grievance System
Bank of Maharashtra 24*7 Customer Care Toll-Free Number
Mentioned below are the contact details of BOM customer care. Customers, whether Indian residents or NRIs can report their queries, grievances, complaints, related to BOM products or services, etc. at below toll-free numbers. These numbers are IVR-based (Interactive Voice Response), and as per customer inputs will route the calls to the appropriate recipient. At the time of call, it is advisable for customers to keep all the query- or complaint-related documents handy.
Customers can also contact the BOM MahaSecure customer care helpdesk by calling the following numbers if the toll-free number cannot be contacted:
Bank of Maharashtra Customer Support by Email
If a customer prefers to choose an alternative mode of contacting the bank, he/she can also email queries, grievances or complaints on the following email IDs:
hocomplaints[at]mahabank[dot]co[dot]in
cmcustomerservice[at]mahabank[dot]co[dot]in
Bank of Maharashtra MahaSecure Customer Care Helpdesk
Bank of Maharashtra caters to the needs of the internet-users by introducing a secure digital banking application. This application takes care of all the banking-related services. It is secure, convenient, and user-friendly. Also, it can be used on all platforms such as desktops, laptops, smartphones and tablets. If the customers face any banking issue while using this application may call or email at their customer care.
Toll-Free Numbers | |
Landline | |
Email ID | mahasecure[at]mahabank[dot]co[dot]in |
Anti-Corruption Hotline | |
For Customers from Outside India |
Bank of Maharashtra Customer Care Helpdesk for ATM Cards
Bank of Maharashtra provides MahaBank Visa Debit Card to each of its account holders. The card is a safe and secure means to access your savings at any ATM or Visa-accredited merchant establishment in India or abroad. If customers have an issue with the ATM transactions or any other ATM-related services, they may contact BOM customer care at the following numbers:
For “Hot Listing” and “ATM Cash Withdrawal” Failure Complaints:
Toll-Free Number | |
Landline | 020-24480797 (Mahaseva) |
Other Lines | 020-27008666 |
Anti – Corruption Hotline | |
For Customers from Outside India |
BOM ATM Card Cell, Mumbai:
| Contact Numbers | |
| Timings | 10.30 am to 5.30 pm |
| Email ID | cardcell_mumbai[at]mahabank[dot]co[dot]in |
| Anti-Corruption Hotline | |
| For Customers from Outside India |
BOM Customer Care Helpdesk for Credit Cards
Bank of Maharashtra offers credit cards in association with the State Bank of India (SBI). For the credit card related queries, the customers can contact either of the banks via toll-free and landline numbers. They can also reach out to customer care via email and SMS services. The following are the details to contact BOM or SBI customer care through calls, SMS, emails, and fax.
| Contact Numbers | Charges |
|---|---|
| Toll-free | |
| Toll-free | |
| Local Charges Apply | |
| Toll-free – from BSNL/MTNL only | |
| Toll-free – from BSNL/MTNL only | |
| 39 02 02 02 (prefix local STD code) | Local Charges Apply |
| Email id - creditcardcell[at]mahabank[dot]co[dot]in | |
| Fax number – 0124-2567131 |
In addition, customers can even contact the nodal officers to escalate credit card related issues. Customers can also contact the SBI customer care executives who are available from Monday to Saturday from 8:00 a.m. to 5:00 p.m.
BOM Customer Care Helpdesk for Internet Banking
For internet banking activation and other related services, the customers can contact customer care via calls, SMS, and email. They may even contact the MahaSecure customer care helpdesk.
Toll-Free Numbers | |
Landline | |
Email ID | mahaconnect[at]mahabank[dot]co[dot]in |
Timings | 24 x 7 x 365 |
SMS | For Internet Banking Activation |
For other Internet Banking related assistance |
Bank of Maharashtra Head Office/Central Office
Address | Bank of Maharashtra |
Contact Numbers | 020-25532731, 733, 734, 735, 736 |
Bank of Maharashtra Redressal of Complaints and Grievance System
If a customer is dissatisfied with the services provided by the bank or has faced a lack of service or action to eradicate a problem, he or she can reach out to Bank of Maharashtra’s grievance department by calling customer care, visiting their nearest branch in their vicinity, or by filling the online grievance form. To file a grievance, customers can contact the branch manager of their area. If the grievance redressal is not satisfactory or a solution hasn’t been provided within 1 week of the filing of the complaint, it is escalated to the zonal level.
