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CreditMantri Finserve Private Limited
CreditMantri Finserve Private Limited Unit No. B2, No 769, Phase-1, Lower Ground Floor, Spencer Plaza, Anna Salai, Chennai - 600002
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Every bank endeavours to keep their existing customers happy and lure the new ones through various exciting schemes and loyalty programs. One such effort is the BOI STAR REWARDZ loyalty program run by the Bank of India for their credit card customers as well as debit card customers. Whenever you buy a product or pay for a service using the Bank of India credit card, you get to earn Bank of India reward points. These Bank of India credit card reward points can be redeemed in many ways. The redemption can be done on airline tickets, movie tickets, entertainment products, home products and many other options.
Bank of India pre-enrols all credit card holders into the BOI STAR REWARDZ program on an individual basis. You can only have a single membership with the program on a single credit card. The member needs to be registered in the BOI STAR REWARDS account after the initial enrolment. Once you are enrolled as a member, you can earn rewards from Bank of India by simply using the card to pay for your purchases. The steps for registration are simple on the loyalty program website and can be noted below:
1. Click on "First Time User". The "Register Account" page will open
2. You will be asked to select either Debit Card or Credit Card. Select one, depending on your Card Type
3. You will be asked to enter your Bank of India Card Number
4. Then, you will be asked to select which Bank Registered Mobile Number & Email ID your OTP would be shot to
5. Enter the OTP on the next page, and click on "Submit" to complete your validation process
6. Next, select your User ID. It may be either your Mobile Number, Email ID or a Custom User ID that you can type in
7. You will be asked to fill in few more details to update your profile
8. Then, Enter a Strong Password according to Password Policy, and Reconfirm Password
9. Once you complete the registration process, your user id will be sent to you via email and SMS
10. Use this User id and the password you set to log in to your BOI STAR REWARDZ account and start redeeming your StarPoints for over 2 million merchandise, movie, air and bus tickets.
The Bank of India offers a credit card that provides unparalleled benefits in comparison to other credit cards in the market. You can earn StarPoints with BOI credit card in the following ways:
StarPoints awarded based on Single Transaction Spends | ||
---|---|---|
Category | StarPoint awarded by the Bank of India for every Rs. 100 spent by Credit Card | Per StarPoint Value to customer |
Standard | 2 points per Rs. 100/- | 25 paise |
Preferred category | 1 Additional Point for every Rs. 100/- | 25 paise |
You can conduct the Bank of India credit card rewards points redemption online 24x7 anytime by:
You can also regularly check the account balance of your StarPoints by following the above steps.
Members of the BOI STAR REWARDZ can redeem their StarPoints to get free gifts, merchandise and services that are available on the Bank of India credit card reward points gift list. It includes:
The above-mentioned Bank of India credit card reward points catalogue is dynamic and gets updated on a continuous basis. New products and services get added and some existing ones get removed. A minimum of 100 points are required to use the Bank of India reward points redemption. The StarPoints have to be redeemed within 3 years of earning it. The points that are not redeemed within this time period will get expired.
Signing Up
Membership access to the Site and the BOI STAR REWARDZ Program is open to all Bank of India account holders and to Credit Card holders. You will have separate BOI STAR REWARDZ memberships corresponding to your Bank of India accounts and credit cards. Your membership of the Site shall run coterminous with your membership of the BOI STAR REWARDZ Program subject to your conformance with these Terms.
Changes
Bank of India may revise these terms at any time without prior notice by updating this page and such revisions will be effective upon posting to this page. Please check this page periodically for any changes. Your continued use of the site following the posting of any revisions to these terms will mean you accept those changes. The lender reserves the right to alter, suspend or discontinue any aspect of the Site, including your access to it. Unless explicitly stated, any new features, merchandise or services will be subject to these terms.
Proprietary Rights
The platform of goods and services will remain dynamic. There will be new goods and services being added continually to keep the redemption options refreshed for you.
StarPoints
Earning: StarPoints can be accrued by making payments using your Bank of India ATM cum debit card and credit card at point of sale for offline and online purchases. Based on the type of purchase you make, you will earn up to 2 StarPoints for every Rs. 100 spent on your debit card. You will earn either 3 or 2 StarPoints for every Rs. 100 spent on your credit card, depending on whether your spend was made at a merchant falling under your Preferred Category or not, respectively. You must select exactly one preferred category at the time of registration on boistarrewardz.com. Once selected, you may change your preferred category only after 6 months from the 'My Account' section of your BOI STAR REWARDZ account. StarPoints earned by you will be credited to your account in 7 working days.
Redemption: You need a minimum of 100 StarPoints to start redemption. Redemptions can be made either on BOI STAR REWARDZ website or by calling the BOI STAR REWARDZ customer care.
Expiry: If not redeemed, StarPoints accrued on your card will expire after 36 months, excluding the month of accrual.
Pricing and Other Errors: If the number of StarPoints you redeem for a product or service is incorrect, regardless of an error in the number of StarPoints posted on the Site or otherwise communicated to you, or if you are able to redeem a product or service that was not supposed to have been released for redemption, then the bank or the partner will have the right to cancel that redemption and refund to you the StarPoints that you redeemed. This will apply regardless of a human/logical/transactional error.
Final Discount: Any discounts available to you as a member of the BOI STAR REWARDZ Program cannot be used in conjunction with other discounts or special prices available to you through other promotional schemes run by the store or other organizations. However, the StarPoints accrued through such purchases will be credited to your account, if such purchases meet all eligibility criteria for StarPoints accrual.
The membership of the BOI STAR REWARDZ Program may be subject to additional terms and conditions stated on the Site on specific pages relevant to a feature, service or offer. These include terms governing the accrual, redemption and expiry of your StarPoints that override the above three provisions.
Indemnity
Whenever you use your Credit Card in order to obtain or utilise any of the benefits, facilities or arrangements offered or available as a result of your membership of the BOI STAR REWARDZ Program, you will be personally liable for any and all costs, charges, claims or liabilities of whatever nature arising from use of such benefits, facilities or arrangements.
Other Restrictions on Conduct
You shall not assign these terms or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the bank’s prior written consent. Any such purported assignment or delegation by you without the bank's prior written consent will be null and void and of no force or effect, unless otherwise expressly consented to by the company at its sole and absolute discretion.
1. What is BOI STAR REWARDZ?
BOI STAR REWARDZ is an exclusive loyalty program initiated by Bank of India for its ATM cum debit card and credit card holders to reward them with StarPoints accumulated over transactions and redeeming the same for a wide range of consumer products.
2. What is the validity period of StarPoints?
Your StarPoints are valid for a period of 36 months or 3 years excluding the month of accrual.
3. Can I combine cash and StarPoints for redemption?
No, you cannot combine cash and StarPoints for redemption.
4. I bought something through a partner brand store and I want to return it. What happens to my points?
Merchandize purchased at partner brand outlets are governed by policies of individual store and the partners. In case return of the products is allowed the equivalent amount of points would be rolled back to your account.
5. How many days will it take to get my reward merchandise delivered?
Your reward merchandise will be delivered within 30 days.
6. What should I do if the reward merchandise delivered to me is not what I ordered?
In such cases, please call customer care on 1800 209 9299 (Toll free number) within one business day of the delivery of the product, in order to report the same.
7. What is the customer service number for BOI STAR REWARDZ?
The BOI STAR REWARDZ customer care number is 1800 209 9299.