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About Bank of Baroda Customer Care
Bank of Baroda Customer Care Phone Numbers
Before reaching out to various channels of customer care, customers should be ready with their personal information including account number, name of the account holder, customer’s contact number, e-mail ID, etc.
Toll-free number
Mentioned below is the toll-free number that customers of Bank of Baroda can use to get their queries and concerns addressed at the earliest:
1800 102 4455 or 1800 258 4455
Missed call
Customers can reach out to Bank of Baroda’s missed call services for balance inquiries. They can give a missed call to 8468 00 1111. For availing a mini statement of the last 5 transactions, customers can give a missed call at 8468 00 1122
Customer care phone numbers for NRIs
NRI customers of the bank can contact the following customer care numbers that are available 24/7.
If calling from within India, NRIs can use the below mentioned toll-free numbers:
PMJDY Customers
Customers who have enrolled for Pradhan Mantri Jan Dhan Yojana can reach out to a dedicated customer care number set up by the Bank of Baroda. This facility is available from 6 am to 10 pm.
Additional Read – Bank of Baroda personal loan customer care details
Bank of Baroda cards is known for being a customer-friendly bank. The bank has dedicated customer grievances and redressal set-up for most of its products and services. The customer care department of the bank is responsible for looking into all the enquiries, queries and complaints/grievances of the bank’s customers.
Customers of the bank can reach out to customer care for any unresolved queries. The bank offers various customer care channels such as phone calls, email and also SMS. Bank of Baroda has established different levels of support for its customers to ensure maximum customer satisfaction through on-time and effective issue resolution.
How to report suspicious /fraudulent transactions to Bank of Baroda?
In case a customer of the bank comes across any unauthorised electronic banking transaction in their account, they can use the following mode for registering a complaint and blocking the channel used:
Toll-free number/Phone Banking - 24 x 7 - 1800 258 44 55, 1800 102 44 55
IVR - 24x7 - 1800 258 44 55, 1800 102 44 55 (these can be used for reporting a loss of card, fraud, or even an unauthorised transaction)
Bank of Baroda Credit Card Customer Care
Credit card customers of the bank can reach out to the below-mentioned toll-free numbers for queries and concerns:
- 1800 225 100 - 24/7
- 1800 225 110 - 10:00 AM to 06:30 PM, Monday to Friday
For queries such as credit card PIN and new applications, customers can use the following numbers:
- 1800 223 224 - 10:00 AM to 06:30 PM, Monday to Friday
Customers can also send an email with their query to the following email ID:
- ccb[at]bobcards[dot]com
Additional Read: Bank Of Baroda Credit Card Customer Care Number
Grievance Redressal – Bank of Baroda
Customers who are not happy with the resolution provided by the customer care department of the bank can escalate the matter by writing to the nodal officer of the bank at the below-mentioned address:
Mr K.R.Kanojia
General Manager (Operations & Services)
Bank of Baroda, Head Office,
Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.
Tel: (0265) 2316792
Email: gm[dot]ops[dot]ho[at]bankofbaroda[dot]com
Things to keep in mind before reaching out to Bank of Baroda customer care
Here are some of the dos and don’ts that customers must note before reaching out to the customer care department of the bank:
Dos:
- Frequently change passwords
- Always verify transactions through alerts by SMS
- Verify website address before logging into the bank’s website
- Make use of a strong password on the bank website or app
- Intimate the base branch immediately in case of change in address / mobile number, unauthorised transactions, loss of debit card, etc.
- Report lost or stolen mobile or debit card to the bank immediately.
Don’ts
- Do not share login details / PIN / OTP / Transaction IDs / Passcode / Confidential information with any one
- Never save any sensitive information including Login ID, password, debit /credit card details, etc. in a computer folder or also on paper, etc
- Do not make funds transfer without proper validation of recipient
- Do not miss intimating the bank in case of change in address/mobile number
- Avoid clicking on embedded links from unknown sources especially those coming from social networking sites/emails
- Use caution while using Bluetooth in public places
Conclusion
Bank of Baroda is a well-established bank and one of the most preferred due to its flawless customer care setup. Customers of the bank should try to make the most of this service to ensure that all their financial transactions are done safely and the funds in their accounts are well-maintained at all times.
Bank Of Baroda Customer Care FAQs
1. How can I complain in the Bank of Baroda?
If you have any account-related complaints at Bank of Baroda, you can reach out to the bank’s toll-free number at 1800 102 4455 or 1800 258 4455.
2. Where is the Bank of Baroda head office?
Bank of Baroda is headquartered in Alkapuri, Vadodara in India.
3. How can I send an email to the Bank of Baroda?
The email address for Bank of Baroda’s head office is gm[dot]ops[dot]ho[at]bankofbaroda[dot]com and cs[dot]ho[at]bankofbaroda[dot]com.
4. What is the minimum balance in the Bank of Baroda?
For semi-urban areas, the bank expects customers to maintain a minimum balance of Rs. 1,000 in their accounts, whereas, customers in urban areas must maintain a minimum balance of Rs. 2,000 in their accounts. For rural areas, it is Rs. 500.
5. Is Bank of Baroda a good bank?
Bank of Baroda is one of the most well-established banks that offers a wide range of products and services. It also boasts of flawless customer care setup.
6. Does Bank of Baroda support UPI?
Yes, Bank of Baroda has UPI support that allows customers to make or receive payments easily into their linked bank accounts.
7. How can I get my Bank of Baroda user ID?
To have a Bank of Baroda user ID, you must be a customer of the bank. Depending on the account or service for which you are enrolled with the bank, the bank may offer a net banking facility that allows you to generate a user ID and password.
