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Axis Credit Card Customer Care Number
Phone Banking Services Axis Bank : 1860 419 5555, 1-860-500-5555
Axis Bank has more than 20 types of credit cards. It caters to a wide segment of customers looking for a card to suit their every need. It is important to have a highly established customer care team to serve the millions of customers using various Axis Bank credit cards.
One can get in touch with Axis Bank via phone, email or chat regarding all queries and grievances relating to their credit card accounts.
About Axis Bank Credit Card Customer Care
Axis Bank Credit Card Toll Free Numbers
| Retail Phone Banking Numbers | |
| Agri and Rural Banking Numbers | |
| NRI Phone Banking Numbers | |
| USA | |
| Saudi Arabia | |
| UK | |
| UAE | |
| Singapore | |
| Qatar | |
| Canada | |
| Bahrain | |
| Australia | |
| (Non - Toll Free) |
You can call 1800-419-5959 to get your Account Balance
You can call 1800-419-6969 to get your Mini Statement
To report lost/stolen credit cards, you can call these numbers:
For any other services relating to your credit card, you can check their Axis Support page. If you wish to send an email to their customer support, you can do so at their ‘Send Us An Email’ page.
Services available with Axis Bank Credit Card Customer Support page
The Axis Bank customer support offers assistance to a variety of customer queries and requests regarding their credit cards. They can help you in the following requests:
- Getting your latest credit card statement
- Blocking your lost or stolen credit card
- Registering complaints regarding credit card frauds
- Generating credit card PIN
- Updating email address, phone number and mailing address for your credit card account
Axis Bank Axis Aha!
This is the chatbot available on the Axis Bank website. This chat bot offers various service assistance with regards to your Axis Bank account. You can type a keyword and it will automatically list questions relating to the keyword. The Axis Aha chat bot can help you with the following requests:
- Account statement
- Paying bills
- Mobile recharge
- Funds transfer
- Ordering a cheque book
Axis Bank Credit Card Grievance Redressal
Axis Bank has a 3 step grievance redressal system to ensure exceptional customer satisfaction.
Level 1: First point of contact to address your grievance, you can contact the bank through any of the following channels:
Live Chat: Visit the Axis Support page to raise a query, request or complaint about a service or product, by selecting specific ‘Product & Issue type’
Call: You can call them on 18004190068 to raise a complaint or to know the status of your existing complaint
Branch or Loan Centre:You can directly walk in to any of the branch or loan centre to lodge your grievance or complaint. Click here to locate our Branch/Loan Centres
Level 2: Write to the Nodal Officer If you are not happy with the response from LEVEL 1 you can use the following channels to communicate to our Nodal Officer:
- Visit Axis Bank’s Grievance Redressal page at Grievance Redressal Mechanism
- From here, you can send an email to the Nodal Officer
- You can download the Grievance Form and send it to the address mentioned on it
- For Branch related complaints you can write to the Circle Nodal Officer. This page will you direct to the details of Circle Nodal officer
Level 3: Write to the Principal Nodal Officer
If you are still not satisfied with the LEVEL 2 response, you can connect with our Principal Nodal Officer on the same page.
- From here, you can send an email to the Principal Nodal Officer
- You can download the Grievance Form and send it to the address mentioned on it
Overseas Banking Grievance Redressal
Axis Bank is committed to providing its customers with the best possible services. The customers can use various channels to contact the bank to request product and service information and to send the complaint to the bank. Please follow the following protocol if you have a grievance:
Step 1: Visit this link for Overseas Banking Grievance Redressal -Overseas Banking Grievance Redressal
Step 2: From this page, you can submit your grievance online
Step 3: If you are not satisfied with the response, you can contact the Nodal Office via email through the same page
Step 4: If you are still not satisfied with the resolution, you can write to the Principal Nodal Officer (PNO) from the same page.
You are assured of a response within 10 business days. If your issue remains unresolved even after following steps 1, 2 and 3, you may directly contact the Banking Ombudsman of the country where your account is maintained.
Axis Bank Nodal Office Contact Details
| Circle | Region | Position held by the Nodal Officer | Address | E-Mail ID and Phone Number | Areas of Operation |
|---|---|---|---|---|---|
| Bangalore I and II | South | Vice President | Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle, Bangalore 560009 | Circlenodalofficer[dot]Bangalore[at]axisbank[dot]com Telephone No. Bangalore II - 080 2300410 | Bangalore, Chikballapur, Chamarajnagar, Kolar, Mandya, Mysore, Tumkur in Karnataka State |
| Bhopal | West | Deputy Vice President, Axis Bank Ltd. | Bhopal Circle Office, "The Infinity", 2nd Floor, M.P Nagar, Zone II, Bhopal- 462011 (Madhya Pradesh). | Circlenodalofficer[dot]Bhopal[at]axisbank[dot]com | Agar, Malwa, Alirajpur, Ashoknagar, Barwani, Betul, Bhind, Bhopal, Burhanpur, Chhatarpur, Datia, Dewas, Dhar, East Nimar, Guna, Gwalior, Harda, Hoshangabad, Indore, Jhabua, Mandsaur, Morena, Neemuch, Raisen, Rajgarh, Ratlam, Sagar, Sehore, Shajapur, Sheopur, Shivpuri, Tikamgarh, Ujjain, Vidisha, West Nimar in the State of Madhya Pradesh. |
| Andhra | South | Deputy Vice President, Axis Bank Ltd. | Circle Office, DNO 40-1-55, VVR Square, 2nd floor, Kalanagar, Benz Circle, Vijayawada - 520010 | Circlenodalofficer[dot]Andhra[at]axisbank[dot]com | State of Andhra Pradesh & Yanam (under Puducherry) |
| Chennai | South | Vice President, Axis Bank Ltd. | Chennai Circle Office, II Floor, No.3, Club House Road, Chennai - 600002 | Circlenodalofficer[dot]Chennai[at]axisbank[dot]com | Chennai, Cuddalore, Kancheepuram, Karaikal, Nagapattinam, Pondicherry, Thiruvallur, Tiruvannamalai, Vellore & Villupuram in Tamil Nadu State. |
| Bhubaneshwar | East | Vice President. Axis Bank Ltd. | Bhubaneswar Circle Office, Plot No. - 1, Ground Floor, Nandi Ghosh Estates, Bapuji Nagar, Bhubaneswar, Pin No. 751009. | Circlenodalofficer[dot]Bhubaneshwar[at]axisbank[dot]com | State of Odisha |
| Dehradun | North | Deputy Vice President, Axis Bank Ltd. Dehradun. | Circle Office, 2nd floor, NCR Plaza, New Cantt. Road, Hathibarkala Dehradun, Uttarakhand 248001. | Circlenodalofficer[dot]Dehradun[at]axisbank[dot]com Telephone No - 0135 - 6679991 | Uttarakhand State & U.P-West consisting of Agra, Firozabad, Mainpuri, Mathura, Aligarh, Etah, Hathras, Kasganj, Budaun, Bareilly, Pilibhit, Shahjahanpur, Baghpat, Bulandshahr, Hapur, Meerut, Amroha, Bijnor, Moradabad, Rampur, Sambhal, Muzaffarnagar, Saharanpur, Shamli districts of U.P |
| Coimbatore | South | Vice President, Axis Bank Ltd. | 214, 1st Floor, DB Road, RS Puram, Coimbatore-641002. | Circlenodalofficer[dot]Coimbatore[at]axisbank[dot]com | Ariyalur, Coimbatore, Dharmapuri, Dindigul, Erode, Kanyakumari, Karur, Krishnagiri, Madurai, Namakkal, Nilgiri, Perambalur, Pudukottai, Ramanathapuram, Salem, Sivagangai, Thanjavur, Theni, Thiruvarur, Tuticorin, Tiruchirapalli, Tirupur, Tirunelveli, Tirupur & Virudhunagar in Tamil Nadu State. |
| Gujarat West | West | Vice President, Axis Bank Ltd. | 3rd floor, Shivalik – Ishaan Nr. C N Vidyalaya, Ambawadi, Ahmedabad - 380006 | Circlenodalofficer[dot]Gujaratwest[at]axisbank[dot]com | Devbhumi, Dwarka, Jamnagar, Rajkot, Porbandar, Junagadh, GirSomnath, Amreli, Bhavnagar, Botad, Surendranagar, Morbi, Kutch, Ahmedabad, Gandhinagar in the State of Gujarat, & Union Territory of Diu |
| Gujarat East | West | Vice President, Axis Bank Ltd. | 411, 3rd Floor, ''The Park'', Near Akshar Chowk[dot] Old Padra Road, Vadodara - 390020 | Circlenodalofficer[dot]Gujarateast[at]axisbank[dot]com | Anand, Aravalli, Banas Kantha, Bharuch, Chhotaudehpur, Dadra & Nagar Haveli, Dahod, Daman, Kheda, Mehsana, Narmada, Navsari, Panchmahals, Patan, Sabarkantha, Surat, Tapi, Vadodara, Valsad in the State of Gujarat |
| Hubli | South | Deputy Vice President, Axis Bank Ltd. | Hubli Circle Office, No. 41, Seshadri Road, Anand Rao Circle, Bangalore – 560009. | Circlenodalofficer[dot]Hubli[at]axisbank[dot]com | Bagalkot, Belagavi, Ballari, Bidar, Chickmagalur, Chitradurga, Dakshin Kannada, Davangere, Dharwad, Gadag, Kalburgi, Hassan, Haveri, Koppal, Raichur, Shivamogga, Udupi, Uttar Kannada, Vijaypur and Yadgir of Karnataka State. |
| Gurgaon and Faridabad | North | Deputy Vice President, Axis Bank Ltd. | 3rd Floor, SCO 29, Sector 14, Gurgaon, Haryana - 122001 | Circlenodalofficer[dot]delhi2[at]axisbank[dot]com | Gurgaon, Faridabad, Hodal, Palwal, Ballabhgarh, Sohna, Pataudi, Bijwasan and Kapashera area of Delhi |
| Jaipur | North | Deputy Vice President Axis Bank Ltd. | Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur – 302006 | Circlenodalofficer[dot]Jaipur[at]axisbank[dot]com | State of Rajasthan |
| Hyderabad | South | Vice President, Axis Bank Ltd. | Hyderabad Circle Office, Abhinandan Towers, 6-3-2493, Road No:1, Banjara Hills, Hyderabad – 500034. | Circlenodalofficer[dot]Hyderabad[at]axisbank[dot]com | State of Telangana |
| Kolkata | East | Vice - President, Axis Bank Ltd. | 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata -700071 | Circlenodalofficer[dot]Kolkata[at]axisbank[dot]com | Kolkata city & Andamans |
| Kerala | South | Vice President Axis Bank Ltd. | Circle Office, 5th Floor, Chicago Plaza, Rajajai Road, Kochi - 682 035, Kerala. | Circlenodalofficer[dot]Kerala[at]axisbank[dot]com | State of Kerala |
| Ludhiana | North | Vice President, Axis Bank Ltd. | Plot 149, 1st Floor Industrial Area Phase-1, Chandigarh – 160002 | Circlenodalofficer[dot]Punjab[at]axisbank[dot]com | States of Punjab and Chandigarh |
| Lucknow U.P - East consisting of | North | Vice President, Axis Bank Ltd. | Circle Office, 1st Floor, UPRNSS Building, G-4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School, Lucknow – 226010 | Circlenodalofficer[dot]Lucknow[at]axisbank[dot]com | Allahabad, Ambedkar Nagar, Amethi, Auraiya, Azamgarh, Bahraich, Ballia, Balrampur, Banda, Bara Banki, Basti, Deoria, Faizabad, Fatehpur, Ghazipur, Gonda, Gorakhpur, Hamirpur, Hardoi, Jalaun, Jaunpur, Jhansi, Kannauj, Kanpur Nagar, Kheri, Kushinagar, Lalitpur, Lucknow, Mahoba, Maharajganj, Mau, Mirzapur, Pratapgarh, Rae Bareli, Sant Kabir Nagar, Sant Ravidas Nagar (Bhadhoi), Siddharthnagar, Sitapur, Sonbhadra, Sultanpur, Unnao and Varanasi Districts of U.P. |
| Mumbai | West | Vice President, Axis Bank Ltd | 2nd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071. | Circlenodalofficer[dot]Mumbai[at]axisbank[dot]com | Mumbai, Thane, Navi Mumbai, Raigad, Kalyan, Virar in the State of Maharashtra. |
| NCR | North | Vice President Axis Bank Ltd | Axis House Noida Tower T-1, 5th Floor, I-14, Jaypee Greens Wish Town, Sector-128 Noida Uttar Pradesh-201304. | West Delhi, North Delhi, and North West Delhi | |
| Nagpur | West | Deputy Vice President, Axis Bank Ltd | Circle Office, 3rd Floor, Buty Building, Above Bank of India, RT Road, Civil Lines, Nagpur – 440001. | Circlenodalofficer[dot]Nagpur[at]axisbank[dot]com | Nashik, Nagpur, Aurangabad, Parbhani, Nanded, Ahmednagar, Yavatmal, Gadchiroli, Jalna, Jalgaon, Dhule, Amravati, Akola, Washim, Hingoli, Gondia, Chandrapur, Bhandara, Wardha, Nandurbar, Buldhana. |
| North West Delhi | North | Vice President Axis Bank Ltd. | Axis House Noida Tower T-1, 5th Floor, I-14, Jaypee Greens Wish Town, Sector-128 Noida Uttar Pradesh-201304. | West Delhi, North Delhi and, North West Delhi | |
| North East | East | Deputy Vice President, Axis Bank Ltd. | Circle Office, Chibber House 3rd Floor, G.S. Road, Guwahati-781005. | Circlenodalofficer[dot]Northeast[at]axisbank[dot]com | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
| Panchkhula | North | Vice President, Axis Bank Ltd. | S.C.O. 390, Sector 20, Urban Estate, Panchkula - 134 112. | Circlenodalofficer[dot]Panchkula[at]axisbank[dot]com | Jammu & Kashmir, Himachal Pradesh & Haryana excluding the Faridabad, Mewat and Gurugram Districts. |
| Pune | West | Deputy Vice President, Axis Bank Ltd. | Pune Circle Office, Unit No. 4, Ground Floor, Godrej Castlemaine, Plot No. 155, Sangamwadi, Sassoon Road, Off Bundgarden Road, Next to Ruby Hall, Pune - 411001. | Circlenodalofficer[dot]Pune[at]axisbank[dot]com Telephone No. - 020 4902 6061 | Goa, Kolhapur, Ratnagiri, Shindudurga, Sangli, Satara, Pune, Solapur, Latur, Beed & Osmanabad in the State of Maharashtra. |
| Patna | East | Deputy Vice President, Axis Bank Ltd. | Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013. | Circlenodalofficer[dot]Patna[at]axisbank[dot]com | States of Bihar & Jharkhand |
| Raipur | East | Deputy Vice President, Axis Bank Ltd. | Raipur Circle Office 2nd floor, Simran Tower, Jeevan Bima Marg, Raipur, Chattisgarh-492001 | Circlenodalofficer[dot]Raipur[at]axisbank[dot]com | Chhatishgarh and Districts of Balaghat, Chhindwara, Jabalpr, Katni, Mandla, Narsinghpur, Seoni, Rewa, Satna, Sidhi, Singrauli, Damoh, Panna, Anuppur, Shahdol, Umaria, Dindori in Madhya Pradesh. |
| Punjab | North | Vice President, Axis Bank Ltd. | Plot 149, 1st Floor Industrial Area Phase-1, Chandigarh – 160002 | Circlenodalofficer[dot]Punjab[at]axisbank[dot]com | Punjab and Chandigarh |
| South Delhi | North | Deputy Vice President, Axis Bank Ltd. | 3rd Floor, SCO 29, Sector 14, Gurgaon, Haryana- 122001 | Circlenodalofficer[dot]delhi2[at]axisbank[dot]com | South Delhi |
| Rohtak | North | Vice President, Axis Bank Ltd. | S.C.O. 390, Sector 20, Urban Estate, Panchkula - 134 112 | CirclenodalofficerPanchkula[at]axisbank[dot]com | Jammu & Kashmir, Himachal Pradesh & Haryana excluding the Faridabad, Mewat and Gurugram districts. |
| West Bengal | East | Vice President Axis Bank Ltd, West Bengal & Sikkim Circle. | 7th Floor, Nagaland House, 11, Shakespeare Sarani, Kolkata -700071 | Circlenodalofficer[dot]Westbengal[at]axisbank[dot]com | States of West Bengal (except Kolkata) & Sikkim |
People also ask Axis Bank Credit Card Customer Care Number
1. What is the customer care number for Axis Bank credit cards?
You can call 1800-419-5959 to get your credit card balance. You can call 1800-419-6969 to get your latest bill. To report lost/stolen credit cards, you can call these numbers: 1 - 860 - 419 – 5555 / 1 - 860 - 500 – 5555
2. What are the services available on Axis Bank credit card customer care number?
You can get your credit card outstanding, last billed amount, payment due date, last paid amount, EMI conversion services, bill payment services, utility bill payments, and more services through Axis Bank credit card customer care number.
3. Is there a dedicated credit card customer care number for NRI customers?
Yes, overseas customers can call the NRI Helpline Numbers to get their queries resolved.
4. What is Axis Bank Aha!?
Axis Bank Aha! is the chatbot on Axis Bank website that offers various account related services to the customer. This chat bot can help you with your Axis Bank account in a variety of ways. You can type a keyword and it will automatically generate a list of related questions.
5. What is the Axis Bank credit card customer care helpline number for lost or stolen cards?
If you have lost your credit card, call the helpline at 1 - 860 - 419 – 5555 / 1 - 860 - 500 – 5555.
6. Can the customer care agent help me convert a large transaction into an EMI?
Yes, the customer support agent will help you convert a large transaction into EMIs.
7. Can I pay my credit card bill on the customer care number?
Yes, the IVR options have an option to pay your credit card bill too.
8. I have received my Axis Bank credit card. Where can I generate the PIN?
You can call Axis Bank Customer Care and generate the transaction PIN for your credit card.
9. Whom should I call if my grievance is not solved satisfactorily by the customer care?
If your queries or concerns have not been answered to your satisfaction, you can contact Axis Bank branch manager or the zonal manager regarding it. All banks are required to setup a grievance redressal mechanism to address customer concerns.
10. What are the other customer care options available for Axis Bank credit cards?
Customers can also choose to contact Axis Bank customer care via chats, SMS and Whatsapp messaging.
Axis Bank Credit Card Customer Care - Customer Reviews
MUKESH
Good website - easy to use,Good service
SAI DURGA
Good website - easy to use,Good support
ROHIT
Good website - easy to use,
IRUDHAYANATHAN
Usefulness of information,Credit Report Analysis,
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