HDFC Bank credit cards offer a host of features and benefits to its users. They come with a great reward program and exclusive offers. However, there could be times you want to cancel or close your HDFC Bank credit card.  

If you are an HDFC Bank credit card customer looking to close your credit card, the process is pretty simple. Whether it’s because you no longer use it, found a better card, or wish to reduce financial commitments, HDFC Bank offers both online and offline options to cancel your HDFC Bank credit card. 

Reasons to Close an HDFC Credit Card 

It helps to understand why you want to cancel your HDFC Bank credit card, so that you can decide whether canceling the card is the best option or you can look at other options, like downgrading the card, opting for a different variant of the card, or increasing the credit limit.  

A few common reasons why people cancel their HDFC Bank credit card include -  

  • No longer using the card 

  • High annual fees or charges 

  • Better offers on other credit cards 

  • Financial constraints or reduced spending requirements 

  • Security concerns in case of theft or loss 

How to Close HDFC Credit Card Online? 

HDFC Bank offers convenient online methods to close your credit card through NetBanking and the MyCards platform.  

1. Using HDFC Bank NetBanking Portal: 

  • Access your HDFC NetBanking account using your Customer ID and password. 

  • Once logged in, click on the 'Cards' tab to view your credit card details. 

  • Under the 'Credit Card' section, select 'Request' and then choose 'Credit Card Hotlisting.' Follow the on-screen instructions to complete the process. 

  • After submitting the request, you will receive a confirmation message or email regarding the closure. 

  • The card will be immediately blocked. You will receive a confirmation once the card has been canceled.  

Learn more about the HDFC Bank Netbanking Portal & The Facilities Available 

2. Using HDFC MyCards Platform: 

  • Enter your registered mobile number and authenticate using the OTP sent to your phone. 

  • Choose the credit card you wish to close. If you're not registered for MyCards, enter the last four digits of your credit card. For multiple cards, select the appropriate one from the list or add it if it's not registered. 

  • You have to choose the reason for card closure and submit. You will need to authenticate the request with an OTP.  

  • Once verified, the HDFC Bank credit card closure request will be submitted.  

How to Close HDFC Credit Card Offline?  

  1. Call Customer Care: 
    One of the easiest ways to cancel your credit card is by calling HDFC Bank customer care helpline. Provide your card details, and they will guide you through the process. 

  1. Submit a Written Request: 
    You can write a letter addressed to HDFC Bank's credit card division, requesting the closure of your card. Do not forget to mention the name on your card, credit card number, registered mobile number, and reason for cancellation. You can mail the request form to the following address: 
    Manager, HDFC Bank Cards Division, PO Box No. 8654, Thiruvanmiyur, Chennai - 600041 

  1. Visit a Branch: 
    Visit your nearest HDFC Bank branch and submit a written request or fill out the HDFC credit card closure form available at the branch. Ensure you carry an ID proof for verification. 

  2. Send an Email Request: 
    Email the HDFC Bank customer care team using your registered email ID. Mention your card details and request cancellation. The bank will respond with instructions to complete the process. 

Points to Remember Before Closing an HDFC Credit Card 

Before proceeding with HDFC credit card cancellation, keep the following points in mind: 

  1. Settle Outstanding Dues: 
    Ensure all pending bills, including interest or late payment fees, are cleared. Any unpaid balance on the card could prevent cancellation of the card. 

  1. Redeem Reward Points: 
    Use any accumulated reward points before submitting your HDFC credit card closure request. Once the card is canceled, the points will expire. 

  1. Avoid New Transactions: 
    Stop using the credit card you wish to cancel. Transactions made during the closure process may delay the cancellation. 

  1. Check for Auto-Payments: 
    Ensure no active auto-debit instructions are linked to the credit card. Update these details with a new payment method. 

  1. Get a No Dues Certificate: 
    Request a No Dues Certificate after settling all payments. This document serves as proof that you owe nothing to the bank. 

Documents Required for HDFC Credit Card Cancellation 

When canceling your HDFC credit card, you may need to provide the following documents: 

  • A valid ID proof (e.g., PAN card, Aadhaar card, or passport) 

  • A written request for cancellation 

  • The credit card you wish to cancel, if submitting in person 

What Happens After HDFC Credit Card Closure? 

Once you submit your cancellation request, here’s what typically happens: 

  1. Acknowledgment of Request: 
    The bank will confirm receiving your request for HDFC credit card cancellation. 

  1. Verification: 
    Your account will be reviewed to ensure there are no pending dues or unresolved issues. 

  1. Card Deactivation: 
    After verification, the bank will deactivate the card and inform you through an SMS or email. 

  1. No Dues Certificate Issuance: 
    Upon successful closure, you can request a No Dues Certificate for future reference. 

Will Closing My HDFC Credit Card Affect My Credit Score? 

Yes, closing your HDFC credit card can affect your credit score, but the impact depends on factors like your credit utilization ratio and the card's credit limit. If the card you’re closing has a high credit limit, it could increase your utilization ratio, which may lower your score. Additionally, if it’s your oldest credit card, closing it can shorten your credit history, another key factor in your score. Consider these aspects carefully before closing your card, and ensure your overall credit profile remains balanced. 

Read more on Does Cancelling A Credit Card Affect My Credit Score?  

Can I Reactivate an HDFC Credit Card That Has Been Canceled? 

Yes, HDFC Bank allows you to reactivate a canceled credit card under certain conditions. To initiate the process, contact HDFC Bank’s customer care or visit your nearest branch. You may need to submit a written request and provide necessary documents for verification. Reactivation is subject to the bank's approval, and you will be provided a new card with a different number upon reactivation.  

FAQs About HDFC Credit Card Closure 

  1. Can I close my HDFC credit card without visiting a branch? 
    Yes, you can close your HDFC credit card without visiting a branch by using the Net Banking platform, the MyCards portal, or contacting HDFC customer care through email or phone. 

  1. Is there a penalty for closing an HDFC credit card early? 
    No, there is no penalty for closing an HDFC credit card. However, ensure all dues are cleared before initiating the closure process to avoid any complications. 

  1. What happens to my unused reward points after card closure? 
    Any unused reward points will be forfeited once the card is canceled. Make sure to redeem your reward points before initiating the closure process. 

  1. How long does it take to close an HDFC credit card? 
    Typically, the credit card closure process takes 7-10 working days after submitting your request. The bank will confirm the closure via email or SMS. 

  1. Will closing my HDFC credit card affect my credit score? 
    Closing a credit card may impact your credit score, especially if it is your oldest card or has a high credit limit. It’s advisable to check the potential impact on your credit score before proceeding. 

  1. What should I do if I find unauthorized transactions after closing my HDFC credit card? 
    Report any unauthorized transactions immediately to HDFC Bank’s customer care. Even if the card is closed, the bank can investigate and take necessary action. 

  1. Can I close an HDFC credit card with an outstanding balance? 
    No, you must clear all outstanding balances, including interest and penalties, before the bank processes your credit card cancellation request. 

  1. What is the process to update my auto-debit details after closing an HDFC credit card? 
    Before closing your credit card, ensure you update all auto-debit instructions with a new payment method, such as another credit card or a bank account.