HDFC customer ID is a unique identification number issued to a customer. The number helps the bank identify the customer based on the account withhold. A customer's interactions and transactions are identified and maintained based on their customer ID.  

You can find your HDFC customer ID using various methods including in your account statement, passbook, chequebook, welcome kit, internet banking, mobile banking, visiting the nearest HDFC Bank branch or calling HDFC customer care.  

Ways to Find Your HDFC Customer ID  

In the Account Statement 

One of the easiest places to find your HDFC customer ID is your account statement. The mini statement that the bank sends you every month via your email has your customer ID. You will find the customer ID in the second row below the HDFC bank logo.  

In Your Passbook 

Your customer ID will be printed in your passbook on the top left corner on the very first page of your account's passbook.  

In Your Cheque Book 

You can also find your HDFC customer ID in your chequebook. It will be printed in black and bold letters in the bottom right section of the page in the chequebook on the very first page.  

In your Welcome Kit 

Every account holder will receive a welcome kit upon opening an account with HDFC Bank. Inside the kit, you will find a welcome letter where you will find your customer ID.  

Get Your HDFC customer ID via Internet Banking

You can also get your customer ID by simply logging into your NetBanking facility at HDFC Bank. 

Here are the steps involved:  

  Step 1: Log into HDFC Bank’s NetBanking portal.  

  Step 2: Click on ‘Forgot Customer ID’ 

  Step 3: Provide with the required information.  

  Step 4: Type the captcha and select ‘Continue’.  

  Step 5: Enter the OTP and then select ‘Confirm’.  

  Step 6: Your customer ID will be now visible on the screen.  

Get HDFC Bank Customer ID Using Mobile Banking

Here’s how you can get your HDFC bank customer ID by using Mobile Banking. 

  Step 1: Go to PlayStore or Apple Store and download the official HDFC Banking app.  

  Step 2: Log in with name, date of birth and other required details in the app.  

  Step 3: Click ‘Your Profile’ and then choose ‘Personal Information’.  

  Step 4: Your HDFC customer ID will be visible on the screen.  

By visiting the Nearest HDFC Bank branch 

You can also visit the nearest HDFC Bank branch to know about your customer ID. 

  Step 1: Locate your nearest HDFC Bank branch. 

  Step 2: Ask the help desk/ bank officials about your HDFC Bank customer ID.  

  Step 3: Provide them with the required information.  

  Step 4: You will be given information about your HDFC customer ID.  

How to know HDFC customer ID by SMS?

At present, HDFC Bank does not have options to let customers know their customer ID via SMS. 

How to know HDFC Customer ID by Whatsapp?

You cannot directly know your HDFC customer ID through WhatsApp or any messaging service. Generally, HDFC customer IDs are mentioned in your account statement, passbook, cheque book or can be found in the welcome kit provided when you opened your account.

HDFC Bank Customer ID through a Call to Customer Service

You can also find your HDFC customer ID by calling customer care. Here’s how you can do it. 

  Step 1: Based on your location, dial 1800 202 6161 or 1860 267 6161 and contact the HDFC customer care.  

  Step 2: Tell the bank officials that you wish to retrieve your customer ID.  

  Step 3: Provide the official with the required information. 

  Step 4: You will receive your HDFC customer ID via SMS.  

Finding or retrieving your HDFC customer ID is easy and will take no more than a minute. In case you don’t have the relevant documents, feel free to call the HDFC bank for further assistance.  

Frequently Asked Questions

What is HDFC customer ID?  

HDFC customer ID is the unique 9-digit number issued by HDFC Bank to their customers. It is used by the bank to keep track of customer’s transactions and manage their accounts better.  

Is the HDFC customer ID and CIF the same?  

Yes, the customer ID and CIF are the same. They are a nine-digit number issued by the HDFC bank. You can find it in the bank’s welcome kit.   

Is the HDFC customer ID and account number the same?  

No, the customer ID is a nine-digit ID while the account number has over 14 digits. They are not the same. 

 How can I find my HDFC customer ID if I have lost my passbook, chequebook and welcome kit?  

  You can use one of these methods to find your HDFC customer ID.  

  • Call HDFC customer care.  

  • Visit the nearest HDFC Bank branch.  

  • Log into the NetBanking or Mobile banking facility.