Flipkart Personal Loan Key Features How To Apply

One of the most popular e-commerce shopping websites Flipkart has partnered with Axis Bank to offer personal loans to its customers. Apart from the convenient EMI facilities that it offers, Flipkart personal loan is now one of the many reasons for the platform’s expanding customer base. 

If you are also a Flipkart customer, you can avail of this benefit and apply for a personal loan in times of need. These loans are available for a flexible tenure and at attractive interest rates.  

Loan amounts range from Rs.50,000 to Rs.10 lakh, and you can choose a repayment tenure of 6 months to 5 years. 

Key Highlights of The Flipkart Personal Loan

Eligibility Criteria for Flipkart Personal Loan 

To qualify for a Flipkart Personal Loan, you must meet the following essential criteria: 

1. Nationality: You must be an Indian citizen. 

2. Age: Your age should fall between 21 and 55 years. 

3. Minimum Monthly Income: Your monthly income must be at least ₹20,000. 

These factors significantly impact your eligibility for the loan. They play a crucial role in determining whether you qualify for the loan or not. 

Flipkart Personal Loan Interest Rates 

Flipkart Personal Loan offers competitive interest rates starting from 10.49% per annum. These rates are determined based on various factors, including your creditworthiness, the loan amount, tenure, income, and overall financial stability. 

The Flipkart Personal Loan also has reasonable and transparent charges: 

• Interest Rate: Ranging from 10.49% to 36.00% per annum. 

• Processing Fees: Up to 3% of the loan amount, plus applicable Goods and Services Tax (GST). 

Major Benefits and Features of Flipkart Personal Loan 

Flipkart Personal Loan offers a range of features and benefits to cater to your diverse financial needs. This makes it a convenient and attractive financing option. 

• Significant Loan Amount: Borrow up to ₹10 lakhs. 

• Competitive Interest Rates: Enjoy interest rates starting from a competitive 10.49% per annum. 

• Collateral-Free: You don't need to pledge any asset as security for the loan. 

• Quick Processing: Get your loan disbursed within 12 hours with minimal documentation. 

• No Income Proof: You can borrow funds without providing income proof. 

• Flexible Repayment Tenure: Choose a repayment tenure between 6 and 60 months to suit your budget. 

Documents Required to Apply for Flipkart Personal Loan 

Flipkart strives to make the loan application process as smooth and hassle-free as possible. To achieve this, they require minimal documentation. 

Here are the essential documents you'll need to apply for a Flipkart Personal Loan: 

• PAN Card: A special identification number generated by the Income Tax Department. 

• Aadhaar Card: An exclusive 12-digit identification number issued by UIDAI. 

• Bank Account: A valid bank account to facilitate loan disbursement and repayment. 

Flipkart Personal Loan: Process to Apply 

To apply for a Flipkart Personal Loan, you can follow these simple steps: 

1. Visit the Website: Go to the Flipkart or Axis Bank website to initiate the application process. 

2. Provide Personal Details: Share essential information like your date of birth and PAN card number. 

3. Set Up Account: Provide your bank account details, including account number and net banking or debit card credentials. 

4. Prepare Documents: Keep your Aadhaar card and PAN card ready for verification purposes. 

5. Complete Video KYC: Undergo a video KYC process to verify your identity. 

6. Await Disbursement: Once your application is approved and verified, the loan amount will be disbursed directly to your bank account. 

Check the Status of Flipkart Personal Loan Application 

You can check the status of your Flipkart personal loan application in a few ways: 

• By calling Axis Bank: Axis Bank's customer service numbers are 1860-419-5555 / 1860-500-5555. 

• By visiting the Axis Bank website: You can visit the Axis Bank website and navigate to their contact us section. 

• By contacting Flipkart: You can access the 'Help Centre' within the 'My Accounts' section on the Flipkart App. 

Grievance Redressal and Customer Care Information 

Grievance Redressal: 

Flipkart Grievance Officer: If you encounter a problem, you can first contact the Flipkart Grievance Officer, Mr. Shremanth M. He's available by email ([email address removed]), phone (044-45614700), or by mail at the address below: 
Flipkart Internet Pvt Ltd Block B (Begonia), 8th Floor Embassy Tech Village, Outer Ring Road, Bengaluru East Taluk Bengaluru District, Devarabeesanahalli Village Varthur Hobli, Karnataka: 560103, India   

Hours: Monday to Saturday (9:00 AM to 6:00 PM) 

Level 1: Contact Axis Bank Directly: Since Flipkart Personal Loans are provided by Axis Bank, it's best to contact them directly for most concerns. You have several options: 

• Call: 1860-419-5555 or 1860-500-5555 

• Email: email.services@axisbank.com 

• Website: Visit their online support portal 

• Branch Visit: Locate your nearest branch or loan centre using the "Locate Us" section on their website. 

Axis Bank aims to resolve your issue within 10 days. 

Level 2: Escalate to Nodal Officer (if unsatisfied with Level 1): If the initial resolution isn't satisfactory, you can escalate your complaint to Axis Bank's Nodal Officer, Mr. Ashok Sunar. He can be reached by: 

• Email: nodal.officer@axisbank.com 

• Call: 080-61865200 

• Mail: Axis Bank Limited, NPC1, 5th Floor, Gigaplex, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai - 400708 

Hours: Monday to Saturday (except 2nd & 4th Saturdays & bank holidays), 9:30 AM to 5:30 PM. 

The bank again aims to respond within 10 days. 

Level 3: Principal Nodal Officer (if unsatisfied with Level 2): If the Nodal Officer's response still doesn't resolve your issue, escalate it further to the Principal Nodal Officer, Mr. Parag Deshpande. Here's how to reach him: 

• Email: pno@axisbank.com 

• Call: 080-61865098 

• Mail: Same address as Nodal Officer (above) 

Hours: Monday to Saturday (except 2nd & 4th Saturdays & bank holidays), 9:30 AM to 5:30 PM. 

External Option (if the issue remains unresolved after 30 days): If none of the above channels address your complaint within 30 days, you can file it through the Reserve Bank-Integrated Ombudsman Scheme (RB-IOS) Complaint Management System (CMS) portal. 

Customer Care: 

• Contact number: 044-45614700 

• Call centre numbers: 1860-419-5555, 1860-500-5555 

• Email address: grievances@flipkartadvanz.com or email services@axisbank.com 

Frequently Asked Questions

1. Does Flipkart give personal loans?

Yes, Flipkart, in partnership with Axis Bank, offers personal loans ranging from ₹50,000 to ₹10,00,000. The interest rates are competitive, and the loan comes with a flexible repayment tenure ranging from 6 to 60 months.

2. Can I change the repayment date for my personal loan? 

You cannot change the EMI repayment date for a personal loan. 

3. What is the shortest and longest repayment term for a personal loan? 

For non-Axis Bank customers, the repayment term can be between 6 and 36 months. For existing Axis Bank customers, it can be between 12 and 60 months.