Andhra Bank Car Loan Customer Care

Axis Bank 24x7 Customer Care Numbers

Buying that dream car is an important milestone in everyone’s life. Andhra Bank car loan provides car loans to make this dream come true. The bank provides loans of up to 85% of the car value. The borrower can pay back through equated monthly installments or EMI(s). Repayment tenure of up to 7 years is offered. The bank also offers competitive interest rates to the benefit of its customers.

How do I get in touch with Andhra Bank Customer Service?

Andhra Bank has established a dedicated customer support center to handle the various types of requests. The bank has its headquarters in Hyderabad, Telangana and has customer support centers in various parts of the country. Andhra Bank's lending management system is faster and needs minimum paperwork. The bank also encourages its customers to use the customer care facility to easily monitor their loans.

Toll-Free Customer Care Number: 1800 425 1515
Telephone Numbers: 040 23234313, 23252000 Extn: 2422, 2577
Fax: 23232419
Email ID: customerser[at]andhrabank[dot]co[dot]in

The customer care number is operational between 10.00 a.m. to 5.00 p.m. on all working days (Except second and fourth Saturdays).

Andhra Bank Tej App

The Tej App offers a wide range of services to Andhra Bank customers. Customers can conveniently perform a number of banking transactions on this app, from the comfort of their homes. Some of the important banking services available on the app are:

• 24*7 access to account balance & transaction history
• NEFT & IMPS fund transfers
• A quick transfer without having to register a payee
• Recharge & pay bills of various service providers
• Pay credit card bills
• Instant Debit card Block
• Online Term deposit opening
• Sign up for Government schemes
• Branch/ATM geolocators
• Scan & Pay
• Donations & Cheque Services
• Insurance Services
• Manage profile, set transfer limits, upload selfie as a profile picture

Andhra Bank Customer Care – Grievance Redressal

Despite the utmost care and consideration by the bank to provide impeccable service to its customers, a few customers might face grievances with some of the bank’s services or products. They might even want to register their feedback towards certain aspects of the bank’s services. Andhra Bank encourages customers to register their feedbacks and grievances with the concerned authority for immediate action.

Level 1: The first point of contact for any grievance is the branch itself. Customers can approach the Branch Manager to register their complaints. Customers can also send an SMS or email to register their complaints:

• SMS ‘UPSET’ to 9666606060 to file a complaint. The text messages from customers are directly forwarded to Andhra Bank’s head office
• An e-mail can be sent to smsupset[at]andhrabank[dot]co[dot]in to file a grievance. The queries are answered by the bank within 48 hours

Level 2: If you are not satisfied with the resolution offered to your complaint, you can contact the Zonal Manager. The complaint form is available on the Andhra Bank website on the ‘Complaints/Grievance’ page.

Level 3: If you are not satisfied with the answer from the Zonal Office too, you can contact the Customer Service Department headed by the Asst. General Manager at the Head Office. The contact details are as below:

Asst. General Manager
Andhra Bank, Customer Service Department,
Head Office,  Dr.Pattabhi Bhavan,
5-9-11, Saifabad
Hyderabad – 500004
Phone:  040  23297899

email: customerser[at]andhrabank[dot]co[dot]in

Level 4: If none of the resolution provided is to your satisfaction, you can approach the General Manager who is also the Nodal Officer for Customer Service, whose contact details are furnished below:
General Manager
Nodal Officer for Customer Service
Andhra Bank, Head Office, 5-9-11,
Saifabad, Hyderabad City - 500 004. Telangana.
Telephone No.: 040 – 23252419

Banking Ombudsman: If the complaint is not resolved at the Bank level within a month from the date of receipt of your complaint, you may approach the Banking Ombudsman of your area. You can also file a complaint online by visiting the website www.rbi.org.in and or bohyderabad[at]rbi[dot]org[dot]in.

Andhra Bank Car Loan Customer Care – FAQ